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North Florida Regional Medical Center

North Florida Regional Medical Center

Hospital
14 reviews

Rate North Florida Regional Medical Center

Cleanliness
Facilities
Services
Value

Ratings for North Florida Regional Medical Center

1
Cleanliness
1
Facilities
1
Services
1
Value

BAD BEYOND BELIEF: HERNIA SURGERY AT NFRMC THAT ALMOST KILLED ME PETER SARANTOS SHODDY SURGERY MEETS CRITERIA FOR MEDICAL MALPRACTICE. 1) DUTY TO THE PATIENT: Peter Sarantos has a duty to his patients, to provide treatment that is in line with the “medical standard of care” Sarantos fell far short from acceptable standards of care. and I sustained injuries resulting from Sarantos’ incompetence. 2) BREACH OF DUTY: SARANTOS LIES TO ME TO COVER HIS SURGICAL MISTAKE, AND THE NEXT DAY I HEMORRAGE Peter Sarantos MD and his PA Cynthia Anders PA-C lied to me about the events of my hernia surgery. They both stated the cause of the excessive bleeding during the surgery was unknown but because of the bleeding an open procedure was performed instead of the laparoscopic procedure scheduled. I have 3” incisions to the left and right pubic area. T he medical records (Fig 1), indicates Sarantos and his PA Cynthia Anders PA-C lied to me to cover the mistake. He was probably embarrassed because before the surgery he said it would be easy. And he must have been even more embarrassed because he video recorded the botched surgery for teaching purposes, as I signed a waiver. The bottom line is Sarantos caused the bleeding and he lied to cover it up. Sarantos tore blood vessels near my bladder on the right side early during the laparoscopic procedure. He used the open procedure to repair the torn blood vessels. Sarantos and his PA never mentioned tearing or cutting anything. Sarantos and his PA withheld the information from me- the patient. The surgical mistake remained secret until the next day, hours after I was discharged from NFRMC, the sutures holding the torn blood vessels together ruptured and I suffered an internal hemorrhage at home. . It was several hours after I arrived home when the torn blood vessel ruptured. It felt like a bullet to the right groin. I fell to the floor, crawled to the cell phone and called 911. I went back to NFRMC Emergency department. The right side incision was re-opened to access the pelvic cavity, the blood clots washed out for leak detection. The blood clots blocked the blood flow to my right leg and I developed a DVT- excruciating swollen purple leg, twice the size of the left. Then the blood went into my scrotum and it was the size of a melon, and you can imagine the non-therapeutic comments. 3) CAUSATION: The medical records verify that Peter Sarantos caused the bleeding issues when he tore the blood vessels during surgery. A contributing factor was Sarantos made no mention of the injury to me after the surgery. Another contributing factor to the hemorrhage was the excessive walking after discharge to obtain pain medications. The discharge should have been without incident, but Sarantos forgot to sign the prescriptions, .I had to make multiple trips to the pharmacy after surgery because of his error... If Sarantos and his PA were concerned with my safety they would have made sure the discharge went smoothly after screwing up the surgery, they knew I had torn blood vessels. It was one blunder after another. Minimum standards of care were not met and that lead to the hemorrhage. It was preventable. 4) DAMAGES Excruciating Out of Control Pain Internal hemorrhage and Major blood loss DVT blood clot to right leg (from groin to ankle) Damaged hernia mesh on the right side. Understandably it was damaged when the ER physician reopened the incision to lavage the blood clots out of the pelvic cavity of leak detection. Retrograde Ejaculation ((Nerve damage to the bladder) ejaculate into the bladder Bills from NFRMC for more than $238,000 (I stopped counting and sent them to AVMED) I am extremely fortunate and thankful for the ER team that saved my life The ER team were one of the bright spots during my ordeal. Hopefully Sarantos will not butcher anyone else, but be prepared.

flag | Submitted September 1, 2019

2
Cleanliness
2
Facilities
1
Services
2
Value

My husband was transferred there after being diagnosed with stage 4 cancer in Jan until March. he was never given a bath or had his hair washed by any staff member other than by myself. We had a Dr walk into his room after he had read his chart and actually told my husband good luck. PT put my husband through heck. He was in so much pain from the cancer where it had eaten through his entire hip. And yet they still pushed him. My husband passed on March 10th at the local Hospice Center. A week later we received a call from the hospital asking to talk to my husband. Never again would I step foot into the hospital let alone recommend it to anyone.

flag | Submitted August 17, 2019

2
Cleanliness
1
Facilities
1
Services
1
Value

I'm an RN who's worked for the past 40yrs in the medical field and dealt with getting patient information from the battlefields of Iraq/Afghanistan to Europe and then to the Continental USA. That was easier and more clearly done than working with the doctors and nurses of NFRMC. In 40yrs of working I've Never seen a hospital This Bad! They Will do Everything possible to Kill your loved one through incompetence! I was appalled by their poor care and the Lies they would tell the patient to cover it! Take your loved one to Shands or Florida Hospital those are Magnet Hospitals which means they have won the right to carry that designation. It means all their nurses have Bachelor degrees which means those hospitals have lower rates of infection and lower mortality rates. NFRMC does NOT have Magnet Status, neither does it's affiliate Ocala Reg. In fact, HCA hospitals were so bad about sending patients Mid Heart Attack to other hospitals due to lack of insurance that the Federal Government created EMTALA Laws to prevent hospitals from doing that. I wouldn't take a Dog I Hated to NFRMC. My father ended up there by a twist of events and ended up too precarious to transfer. But he's not even going back for follow up visits we're transferring care immediately.

flag | Submitted October 1, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

I took my wife to the North Florida Regional Medical Center emergency clinic on Saturday July 21, 2018 because she had vertigo and vomiting without water intake for 12 hours, and was feeling very weak. We arrived at the emergency clinic before 5 pm. She was quickly admitted and blood sample was drawn. After admitted to a room shortly afterward, someone took the insurance information to make sure the bill will be paid. A nurse came by and set up an IV hookup. After that, no one came for about one hour. I asked nurses in the area, they said because someone got admitted with a gun shot so we just had to wait. In the meantime, her blood pressure went from 109/59 to 139/79, and her heart beat went from 70 to 59.=, and she was having a very bad headache due to severe dehydration. So I went to the head nurse and asked her to please send someone. She yelled at me and told me to go back to the room. I went back to the room and aimed my phone at her. She then got very mad and sent a nasty looking guy with a police into the room where my wife was resting in pain. This guy yelled at me: " I am warning you - YOU ARE VIOLATING FEDERAL LAWS by taking photo of a hospital staff!" "The doctor is busy with someone who had a heart attack so your wife just have to wait!" He was so loud and my wife got really agitated, on top of her already severe headache. I asked the man to please consider her situation and get a doctor soon, so that she won't get a heart attack. He then yelled "I guarantee she won't get a heart attack!" My wife was so angry that she told the man to get out. So he left, but he then sent three hospital police to the room. I explained to the police what was going on and told them that the head area nurse and the guy were yelling at us, and we simply wanted some doctor or experienced nurse to come by and take some action, e.g., injecting some saline solution thorough the IV connection. Eventually, after waiting for more than two hours the doc came and authorized saline solution. We had to wait for the saline to finish and another hour for my wife's blood pressure to come back to normal. It was after 9pm when we left the horrible place. This is the worst experience we had in any hospital in the world! We certainly did not deserve to be yelled at by the nurse and the nasty looking "hitman". Checking with attorney, I found out it is totally legal for a patient or their relative to take photo of hospital staff. So I believe the "hitman" inappropriately harassed me and my wife! I advise you to not go to this emergency clinic because this could happen to you!

flag | Submitted July 23, 2018

2
Cleanliness
4
Facilities
1
Services
1
Value

Waited for 45 minuets for a nurse to answer the call button because of having only 3 nurses on a wing of 50 paitents.

flag | Submitted April 27, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

Great hospital Have had numerous surgeries there and have always had a great experience Food not that great

flag | Submitted September 7, 2017

3
Cleanliness
3
Facilities
3
Services
3
Value

There so so like shands and the other hospitalside. They used to be real good until Shands knock down AGH Now they not as good as they used to be.

flag | Submitted March 29, 2017

4
Cleanliness
3
Facilities
2
Services
2
Value

The staff was from excellent to about the very worst I could imagine. The profit line is clearly the highest priority in the extreme for upper management. I would not recommend this facility to anyone unless it's time critical and it's the closest.

flag | Submitted March 16, 2016

5
Cleanliness
5
Facilities
5
Services
5
Value

i had 2 spinal surgeries and was impressed with staff and facility. i had no complaints.

flag | Submitted August 25, 2015

5
Cleanliness
5
Facilities
5
Services
5
Value

Outstanding experience while being treated for complicated cancer event. All staff right down to housekeeping were uniformlying responsive & compassionate. They even had art programs each evening to help us come to terms with our illness.

flag | Submitted June 24, 2015

Doctors at North Florida Regional Medical Center

Dr. William Rios

Dr. William Rios

12 reviews

Latest Rating

My husband and I have been patients of Dr. Rios for 20+ years. We would never have another doctor. The only thing to criticize him about is that ever since Debbie le... Read more

Dr. Michael A. Horseman

Dr. Michael A. Horseman

9 reviews

Latest Rating

I have been with Dr Horseman for over 15 yrs. He does take the time to listen to you so he gets way backed up so long wait time. If you call the nurse good luck gett... Read more

Dr. John W. Tyrone

Dr. John W. Tyrone

3 reviews

Latest Rating

I went into Dr Tyrone's office for a consultation. I'm a liver transplant patient recipient and after being sick for over 8 years, I had gotten to the point in my l... Read more

Dr. John P. Santiago

Dr. John P. Santiago

3 reviews

Latest Rating

Former military. Bent over backwards to make sure my operative time went smoothly. Really cared about me. Great doc and veteran!!

Dr. Daylene L. Ripley

Dr. Daylene L. Ripley

5 reviews

Latest Rating

She really cares about her patients and will spend however much time is necessary at your appointment until you feel assured . I would recommend her to anyone. A f... Read more

Dr. Donald E. Grabove

Dr. Donald E. Grabove

14 reviews

Latest Rating

Dr. Grabove has been my physician for years. He also sees my wife and was my parents' and grandparents' doctor. Friendly, attentive and skilled, our health is in g... Read more

Dr. Kim M. Davidson

Dr. Kim M. Davidson

5 reviews

Latest Rating

She is the best diagnostiant that I know She is an awesome doctor that shows care and compassion for her clients I have been a nurse for almost thirty years and ha... Read more

Dr. Theodore W. Burns

Dr. Theodore W. Burns

4 reviews

Latest Rating

This is an extraordinary doctor and person; intelligent, sympathetic, sensitive, caring and very knowledgeable. Very concerned about his patients. Continued to care... Read more

Dr. Gary T. Gossinger

Dr. Gary T. Gossinger

6 reviews

Latest Rating

Dr Gossinger treated my son who is an addict. He was made aware of that fact. Every appointment my son had he left with anothet controlled substance prescription. Wh... Read more

Dr. Mary C. Grooms

Dr. Mary C. Grooms

2 reviews

Latest Rating

Dr. Grooms is very nice and knowledgeable. As new parents, she has been patient with us and takes good care of our little one. I had one incident with a very rude ... Read more


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