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McMaster Children's Hospital

McMaster Children's Hospital

Hospital
33 reviews

Rate McMaster Children's Hospital

Cleanliness
Facilities
Services
Value

Ratings for McMaster Children's Hospital

1
Cleanliness
1
Facilities
2
Services
1
Value

Filthy, no toilet paper in bathrooms. Nurse was very nice, the doctor was a complete jerk. My son needed stitches in his head and refused to check for concussion. Asked if he has pain in his neck that was it. Get it together. TV's are great for the kids when they actually work.

flag | Submitted September 3, 2017

4
Cleanliness
1
Facilities
1
Services
1
Value

Disorganized, inefficient, unfriendly. Given that there are so many other hospitals in Hamilton, I'll definitely avoid this one, in the future.

flag | Submitted August 22, 2017

2
Cleanliness
2
Facilities
1
Services
2
Value

It was the worst experience for my family with a 2 month old that was admitted. From the inexperience of staff, to the services, not pleased. We were in red 3C. Even paid for a private room that we couldn't even use the bathroom facilities to our baby crying her eyes out from nurses being rough. Never again!!!!

flag | Submitted August 5, 2017

3
Cleanliness
1
Facilities
1
Services
1
Value

This place makes you wonder if your baby is learning tool for the new nurses and doctors. My baby has be misdiagnosed so many times has been Thur so much in such a small amount of time .the lack of knowledge the doctors and no communication between them one would suggest something then the next one it's totally something else. They pump medications into the babies for no reason . The nurses overall have been nice . So many parents feel missed informed and treated it's a shame because you want only what's best for your baby they think you got a mental health issue . Think twice about going to this hospital

flag | Submitted August 2, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

Love Mac... Great job with my son!! It was my second home... Thanks for everything!!

flag | Submitted June 20, 2017

2
Cleanliness
1
Facilities
1
Services
1
Value

This is a disgrace for a children's hospital the lack of knowledge from the nurses and doctors is pathetic. My little boy was here for almost a week from jaundice. It could of been prevent from the start instead it was dragged out till he needed to be put in a incubator . I could of prevented it if I did my research in the Start.jaundice is easy to clean out if your baby keeps and a good feeding through out the day wether it's formula or breast .the doctor told us to lay off on the formula and try to stick with breast feeding evben though they new he had high counts of jaundice . After day 3 I started to do my research and figured out the only way to lower the jaundice counts is for the baby to constantly go to the bathroom to help clean his system out. After day 3 when they said it's still climbing I told them I'm adding the formula to his diet again. The moms milk was not high enough to fully feed out little man. To have regular pee and poo . So now he has been in an incubator for 24 hours this fucing place does not even have the right equipment to protect his eyes from the lighting . The nurses even said the same this we're sorry but this is all we have. I check online once again and there ls 100s of different types so of course this hospitial had the cheapest as possible so what does my $270 a night pay for ? That should of only been here 2 nights now a week. have a child is supposed to be the best few days of your life this disgraceful hospital has made it pretty rough few days of our lives watching our baby cry for 16 hours of the day and nothing we could do.and this hospital is only Set up for the mother to stay comfortable here nothing for the dad at all so my entire week here I have slept 15 hours just so the mom can get her well deserved rest. How is it that an automotive painter has more experience figuring out what to do they the actual employees of mc master children's hospital ?

flag | Submitted June 17, 2017

3
Cleanliness
1
Facilities
1
Services
1
Value

I had worse experience ever after having my baby this hospital is good when there is no complications but when there is problems no person with experience appears till you have to fight to get the help. I think Canada has big problems with how to keep good Dr.s this needs to get fixed all over the country not just McMaster kids hospital

Submitted April 6, 2017

5
Cleanliness
5
Facilities
4
Services
4
Value

I love his hospital my daughter was born here good hospital service nice doctors and nurses

flag | Submitted February 23, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

Amazing! Our daughter was referred to McMaster and subsequently diagnosed with Craniosynostosis (premature fusion of a part of her skull) at 6 months. At almost 8 months she had skull surgery and a short stay at the hospital. That was almost a year ago. We have never in our lives had more confidence or comfort in a hospital or doctors. What was the worst day of our lives, we were met with patience, kindness and empathy. We never came across one staff member that made us feel concerned or unwelcome. The doctors, nurses, and all the support staff (from cleaning staff to reception) were amazing. The follow up care we have received has continued to impress us and we would recommend this hospital to anyone. After all of this and at the age of 19 months, our daughter is genuinely happy to see her Dr for follow up appts and to us, McMaster is a place of comfort.

flag | Submitted February 1, 2017

3
Cleanliness
1
Facilities
1
Services
1
Value

This hospital needs serious attention and real Dr. My daughter got admitted Friday from and xray that showed she had phenomia. The Drs plays games they don't tell you exactly what's going on. Every Dr came in had some thing different to say and most of them are mc master students in traning . As quick as your in they want you out. From one xray days pass and they are still talking about it and not doing any new testing to see if she is recovering better. These students should no be giving medical advice because they are not qualified. Sorry to say. One nurse was really nice. The front desk receptionist are giving medical advice as well this hospital is very unorganized. The dr that discharge my daughter never saw him before but based on an xray days ago he decided she can leave. Crazyness! My child did not get time to heal properly. Call me crazy but Jesus is my daughter only hope for healing...... never again. They told me send my sick child to school and I asked what if other kids get sick they said then let the other kids get sick how cruel and this is a hospital????..... they don't listen to you. They are all unprofessional and out of order. THIS CHILDREN HOSPITAL NEEDS TO BE INVESTIGATED!!!!!!!

flag | Submitted November 22, 2016

Doctors at McMaster Children's Hospital

Dr. Matthew Choi

Dr. Matthew Choi

14 reviews

Latest Rating

Dr. Choi was an amazing doctor treating my 7 month old baby girl. He was so helpful and made me feel very comfortable and assured me all would work out. The nurses t... Read more

Dr. Edward Daisuke Matsumoto

Dr. Edward Daisuke Matsumoto

38 reviews

Latest Rating

This specialist has proven to be exceptional and represents his colleagues in a standard that many could model. He listened to my concerns , offered suggestions a... Read more

Dr. Ramsay MacNay

Dr. Ramsay MacNay

35 reviews

Latest Rating

Dr. MacNay is an outstanding paediatrician. He is kind, compassionate, encouraging and knowledgeable. He takes the time to meet with us, and explain our options in d... Read more

Dr. Mark Tarnopolsky

Dr. Mark Tarnopolsky

43 reviews

Latest Rating

Dr. Tarnopolsky was very helpful and relentless in his testing to come up with a firm diagnosis of mitochondrial disease for my son and me. I live 7 hours away, and ... Read more

Dr. Robert Hollenberg

Dr. Robert Hollenberg

18 reviews

Latest Rating

Dr. Hollenberg performed surgery on my daughter in '97 after blood thinner caused a bleed in my daughter's brain causing hydrcephalus. This past week my daughter (no... Read more

Dr. Sarah Burrow

Dr. Sarah Burrow

28 reviews

Latest Rating

Dr Burrowa is excellent. She is very knowledgeable and compassionate with her patients. She puts her heart and soul into her work.

Dr. Susan Waserman

Dr. Susan Waserman

29 reviews

Latest Rating

Dr. Waserman is the best. I live in Toronto but bring my daughter to Hamilton to see her. I found the doctor I initially saw at Sick Kids to be so curt and dismissiv... Read more

Dr. Maggie Larche

Dr. Maggie Larche

20 reviews

Latest Rating

I can't say I benefited by going to her for my scleroderma. I wasted numerous days going to appointments. She listened, I'll give her that, but then passed me off to... Read more

Dr. Paul Missiuna

Dr. Paul Missiuna

87 reviews

Latest Rating

Such a kind doctor, very helpful. This was our first visit with him and he had excellent bedside manner.

Dr. Steven Kelly

Dr. Steven Kelly

29 reviews

Latest Rating

Makes an awkward situation as comfortable as possible.


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