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Dundurn Medical Walk-In Clinic

Dundurn Medical Walk-In Clinic

Urgent Care Center
12 reviews

Rate Dundurn Medical Walk-In Clinic

Cleanliness
Facilities
Services
Value

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Ratings for Dundurn Medical Walk-In Clinic

5
Cleanliness
5
Facilities
5
Services
5
Value

Clean modern office with pleasant receptionists and professional doctors. Minimal waiting time compared to other clinics. Highly recommend. The negative reviews on this site are likely from people with personality disorders who are never happy with anything in life.

Submitted March 22, 2017 | flag

2
Cleanliness
3
Facilities
1
Services
1
Value

I waited for 3 hours in the waiting room and another 45 minutes in the doctors room . The doctor was unprofessional . He was horrible at asking questions & even asked me "what would you like to be done here today" I figured it was obvious I came to him for professional medical advice & treatment . He was old and should probably retire . The floors look like they never are mopped , the walls are horrid and unclean . The place is a pig sty $ the wait time was ridiculous 3h45 mins to see 3 people ? I will never return . This practice needs health inspection to come through and the board to review them . Unacceptable for a medical establishment.

Submitted March 19, 2017 | flag

3
Cleanliness
3
Facilities
1
Services
1
Value

I was told by the hospital to see a doctor if my symptoms continued. I was basically told that there's no way I'd still be having symptoms and to just take a tylenol. I'm still in bed in pain. Wasted 90 mins.

Submitted March 12, 2017 | flag

2
Cleanliness
3
Facilities
3
Services
1
Value

Went to the clinic the doctor was excellent, and receptionist working that day was nice. Cleanliness is an issue, kind of dingy looking. My doctor's office called back to get results 2x no answer. I have been calling nonstop last.2.days no answer, can't even leave a message their voicemail is full. Called their fax line was advised that was another backdoor route to get through...still no answer. I just want to have the test results sent to my family doctor. Wow horrible call handling!!

Submitted March 3, 2017 | flag

4
Cleanliness
4
Facilities
4
Services
4
Value

Good family clinic with good and caring doctors and nurse practioners. however the reception can be improved as it is hard to reach them as phones are ringing and ringing. A real bottle neck.

Submitted Dec. 27, 2016 | flag

5
Cleanliness
3
Facilities
3
Services
3
Value

Went in with hemorrhoids ... doctor diagnosed them as a yeast infection. I'm a dude. Yes, I know dudes can get yeast infections, but hemorrhoids are far, far more common.

Submitted Sept. 30, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Rude, condescending receptionist. Treats you like an idiot for asking basic questions. Even more rude over the phone, she's hung up on me more than once.

Submitted Aug. 16, 2016 | flag

3
Cleanliness
3
Facilities
1
Services
1
Value

Receptionist is very rude and made my experience extremely horrific

Submitted April 18, 2016 | flag

4
Cleanliness
4
Facilities
4
Services
5
Value

Generic walk-in clinic with average wait times. All but one of the doctors I've seen here have been excellent. The staff is very unpredictable, some of them are rude and say things that make no sense.
There is one staff member there who is particularly great. I don't know her name, but she has tattoos covering her whole arm. She is the most polite, caring and well informed walk-in staff I've ever met. Overall I'd definitely reccomend this walk-in.

Submitted Dec. 16, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

The hours on their web site say open 8am however the doors didn't open until 8:30am. After waiting 55 minutes the Dr. finally decided to show up for work at 9:25am. The Dr. spent all of 1 minute doing an "examination". I wouldn't recommend this clinic or Dr. to anyone.

Submitted Dec. 9, 2015 | flag


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