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I've been a long time patient of Dr. Stoiber and have always received excellent dental care. I more recently received dental services from another provider much closer to my home. Unfortunately, I have a very sensitive mouth and have been in pain ever since (no pain prior). The new dentist tried several times to remedy work provided but was unsuccessful, finally conceding and putting in a referral to go somewhere else. Since this all started, I have now reached out to Dr. Stoiber TWICE and he has refused to help me both times.\n\nInitially, I was able to make an appointment with the front desk. So I quickly went through the trouble of flexing my work schedule on short notice, rescheduling and inconveniencing my clients, only to receive a stern (borderline rude) voice message later from Dr. Stoiber's nurse stating they would not be able to honor the appointment scheduled. I called dentist office back and nurse was quite glib over the phone in her responses, stating Dr. Stoiber 'doesn't do second opinions.', citing reimbursement concerns (offered to pay out of pocket), essentially writing me off and not wanting me to be 'their problem.'; claiming I'm no longer Dr. Stoiber's patient, even though I've been going to him for over 20 years.\n\nBeing a health care provider myself (not a dentist), I'm keenly aware of what constituents ethical and unethical behavior. And it sure seems that Dr. Stoiber and his staff have violated the Principles of Ethics and Code of Professional Conduct (ADA.org); namely section 2.B.1.SECOND OPINIONS. and 2.F. PATIENT ABANDONMENT.\n\nTo put it in sensible terms: my mouth is in pain and Dr. Stoiber has refused multiple times to help me. Someone may argue/twist the facts that no ethical violations have technically occurred. Regardless, it's undeniably a very crummy thing to do to refuse a patient in pain asking for help (twice). Needless to say, I will never being going to back.","sample_rating_pk":"4646816","customer_id":null,"appointments_available":false,"appointments_enabled":false,"appointments_email":null,"appointments_message":null,"appointments_thank_you_message":null,"accepting_virtual_appointments":null,"gallery_enabled":false,"rating_request_tools_enabled":false,"ratings_disabled":false,"doctor_location_hours":[],"is_promoted_doctor":false,"force_login_to_rate":false,"reviewed_ratings_only":false,"vanity_specialty":"","alert":null,"ranking":{"value":4,"count":31},"is_analytics_dashboard_visible":false,"doctor_locations_on_display":[{"id":966964,"primary":true,"verified":true,"source":null,"location":{"id":966967,"category":"clinic","created":"2014-06-13T12:54:16.572458-04:00","modified":"2016-03-18T22:37:38.357119-04:00","longitude":-87.925194,"latitude":43.204659,"slug":"us-wi-mequon-45","city":{"id":12192,"province_name":"Wisconsin","province_slug":"wi","country_name":"United States","country_slug":"us","cover_images":{"autoxauto":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg","253x83":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg_thumbs/v1_at_253x83.jpg"},"modified":"2014-07-14T17:05:38.428404-04:00","created":"2014-06-25T11:34:15.276909-04:00","deleted":false,"slug":"mequon","name":"Mequon","cover_image":null,"province":41},"suite_on_display":null,"name":"Don A. 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Dr. Don A. Stoiber

Dr. Don A. Stoiber

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