Dr. Brooke A. Jackson

3.7 ( 6 reviews )

Knowledge

Office Hours
  • Monday 10:00 AM - 07:00 PM
  • Tuesday 08:30 AM - 04:00 PM
  • Wednesday 08:30 AM - 04:00 PM
  • Thursday 07:30 AM - 04:00 PM
  • Friday Closed
  • Saturday Closed
  • Sunday Closed
  • Rate This Doctor

    Ratings for Dr. Brooke A. Jackson

    1
    Staff
    1
    Punctuality
    1
    Helpfulness
    3
    Knowledge

    Nothing positive here! Long waits in rooms. Also, staff seem unfriendly,don’t care & unwilling to help. They just want your money and insurance card. There is no after care service let alone customer service. I would not recommend their services. If you have a question re your bill they put you into voice mail and no-one calls back. It doesn't matter how many times you leave a message or speak to someone at the front desk.Office Manager needs Training on how to deal with customers. Also accounts staff and receptionist are rude and unwilling to help solve mistakes that they made with billing, their accounts/record keeping are not updated even though BCBS sends payment. They will send your name to collections agency. Double check your statements. It's impossible to get your money back once you have paid (due to harassment from collections agency). BEWARE! Don't expect to get any help from these people. They treat patients terribly. Worst doctor's office experience I have ever had.

    Submitted May 10, 2013

    4
    Staff
    4
    Punctuality
    5
    Helpfulness
    5
    Knowledge

    I recently had some "work" done...I'll never tell what, but I'm not only pleased with the outcome, but with the entire experience. the offices are beautiful with a very calming aesthetic using soothing colors and music. This is important because I was terrified. Dr. Jackson was very professional and informative letting me know what she was doing and why. Dr. Jackson and staff also did a wonderful job explaining the post-care. Finally, the process was pain free. I was afraid of pain during the procedure, but Dr. Jackson took measures to insure that it was pain-free. I highly recommend Skin Wellness Center!

    Submitted Sept. 9, 2011

    5
    Staff
    5
    Punctuality
    5
    Helpfulness
    5
    Knowledge

    I have been to see Dr. Jackson on multiple occasions and would recommend this physician to anybody. She is incredibly knowledgeable, professional and made me feel comfortable instantly. The staff was friendly and helpful and answered all of my questions. Thank You Dr. Jackson...... . A+

    Submitted Aug. 22, 2011

    5
    Staff
    4
    Punctuality
    5
    Helpfulness
    5
    Knowledge

    Dr. Brooke Jackson is a great Dermatologist. She is very honest and takes good care of her patients. I brought my son to her because he had eczema and I was a patient myself. She told me all about my son's condition and not just assumed that i know about it. She gave me a prescription with samples and rebate cards to help with the co pay. She also helped with my infected wound, instructed me on what to do and what not to do. The staff is great! the medical assistants are very knowledgeable and the receptionists are very proper and professional. The PA is very nice and smart. She definitely knows what she's doing. I recommend this practice to my family, even though we live in the suburbs, i still tell them to go to Dr. Jackson.

    Submitted Aug. 20, 2011

    5
    Staff
    5
    Punctuality
    5
    Helpfulness
    5
    Knowledge

    A thorough and snappy skin exam is what you're hoping for when you go to a dermatologist. That's just what you'll find here. Dr. Jackson is a really nice, cool doc- with an honest, up front way about her. I found a few spots on my back that had me very worried. I needed a thorough skin exam and Dr. Jackson did just that. She took her time and explained all of the possible diagnoses and treatments. She got back to me in the time frame she said she would, and her office staff was very professional and helpful. I was surprised to see a negative posting on here about Dr. Jackson and her staff..I have been to the office many times and WILL definitely be back.I have since referred many friends and family members to her and all of them absolutely love her!!! Thank you Dr. Jackson for all you have done. For those looking for skin care product suggestions, or stuff like dermal fillers, Dr. Jackson is who you need to see. An all around great doc is priceless!

    Submitted Aug. 18, 2011

    1
    Staff
    2
    Punctuality
    1
    Helpfulness
    1
    Knowledge

    There seems to be serious financial mismanagement. The staff blame eachother, the doctor is never there and they the other physician left and they refuse to tell you why she left, yet,they operate like she is still around. The office staff place the majority of appointments to the PA who is knwoeldgeable and overworked!!! She should be the doctor! The staff losses payments and the doctor hardly works and accepts gifts from companies. She tells her staff to push selling her products or they get fired!!!

    Submitted Feb. 12, 2011


    Dr. Brooke A. Jackson's Credentials

    Accepting New Patients

    Yes, this doctor is accepting new patients

    Biography

    Dr. Brooke Jackson, M.D. is a board-certified dermatologist, dermatologic surgeon, and healthy skin advocate. Her practice philosophy focuses on patient education with a holistic approach to overall skin wellness. A graduate of Wellesley College and Georgetown University medical school, Dr. Jackson completed her internship at the University of Chicago and dermatology residency training at Henry Ford Hospital in Detroit. She was honored to become the first African-American dermatologist to be awarded prestigious laser fellowship training at Harvard University where her interests and research helped to pioneer the use of lasers in the skin of color. She pursued a second fellowship in Mohs micrographic surgery in Houston before founding the Mohs surgery unit at MD Anderson Cancer center. She held faculty teaching positions at Harvard, Northwestern, MD Anderson Cancer Center, and UNC prior to opening her private practice, Skin Wellness Dermatology Associates ( SWDA) in Durham, NC in 2016. Here she offers aesthetic, medical, and surgical dermatology services using innovative and customized treatment plans. With her direct, no-nonsense approach she coaches her patients through their treatment journey toward healthier skin. Dr. Jackson has published numerous articles, book chapters, and books relevant to her specialty. Additionally, she has authored two books Child of mine: caring for the skin and hair of your adopted child and Amazon best seller- Skin Care for Runners. Because of her research interests and training, Dr. Jackson is considered a key opinion thought leader /expert in her field and lectures nationally and internationally on the use of lasers and cosmetic procedures in the skin of color. In addition to laser surgery, Dr. Jackson’s clinical interests and expertise include skin cancer prevention and overall skin wellness. A gifted communicator, Dr. Jackson has made frequent guest appearances on ABC, NBC, FOX, and WGN news regarding dermatologic issues

    Education

    • Georgetown University School of Medicine (Grad. 1990)

    Other Specialties

    Areas of Expertise

    • Sculptra
    • Vitiligo
    • Exilis Ultra
    • Excision Of Growths
    • Moles And Birthmarks
    • Sclerotherapy (Spider Veins)
    • Age Spot Removal
    • Infini
    • Skin Cancer Prevention
    • Texture Irregularity
    • Microneedling
    • Chemical Peels
    • Medical Dermatology
    • Injectable Fillers
    • Warts
    • Surgical Dermatology
    • Radiesse
    • Skin Care Regimen
    • Split Ear Lobe Repair
    • Wrinkle Relaxers: Botox, Xeomin and Dysport Injections
    • Razor Bumps
    • Laser Surgery
    • Infini Radio Frequency Microneedling
    • Aesthetic Dermatology
    • Juvederm Voluma
    • Prp
    • Restylane
    • Skin Product Consultation
    • Skin Cancer
    • Discoloration
    • Removal Of Benign Growths
    • Body Contouring & Skin Tightening
    • Hair Disorders And Hair Loss
    • Prp (platelet Rich Plasma)
    • Laser Hair Removal
    • Eczema
    • Kybella (Treatment For Double Chin)
    • Keloids And Scars
    • Vanquish
    • Children over the age of 6
    • Tightening And Lifting
    • Body Sculpting
    • Cellutone
    • Hand Rejuvention
    • Rashes
    • Ultherapy
    • Microdermabrasion
    • Skin Of Color
    • Scars
    • Emsculpt
    • Skin Biopsy

    Insurance accepted by this Doctor

    Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
    Bravo Health
    Choice Care Network