Staff unprofessional at front desk. Huston is only reason I'll go back

Submitted Dec. 27, 2021

My husband and I owned a business prior to retiring, and I have to say, if we had treated our customers the way Dr C Houston treated me, we'd never have got off the ground. I was referred to him because my insurance company requires a specialist to get an MRI. Toca was chosen by my primary Dr. and unfortunately you get who they give you. He doesn't care to listen, so if you want someone who is compassionate, don't go to him. When I attempted to speak, he would shut me down, by saying either, "you've told me that already (which I hadn't)", or "I'm the expert." He seemed to be in an awful big rush to get me out of there. I have had a couple of bad neck injuries over my lifetime, and being over 60 now the discs are deteriorating somewhat, causing what my chiropractor says is a pinched nerve. I have been in pain for a couple of months and was really looking forward to finding out if indeed I have a pinched nerve, which would show on an MRI. Guess I won't be finding out anytime soon. He suggested I get physical therapy. Believe me, I've been doing that already, own my own, but did he care...NO. I left feeling like I should've told him that he didn't know me well enough to be speaking to me the way he did....disrespecting me. The staff are very nice, but if you want a Dr who cares, my suggestion...don't go to Dr C Houston.

Submitted May 2, 2021

No. Just. No. Huston is arrogant, argumentative and lacks empathy.

Submitted Sept. 27, 2019

None. V.

Submitted March 11, 2017

Very proffessional staff. They were quick and very friendly.

Submitted March 10, 2017

The doctor seemed rushed and irritated in my visit.

Submitted March 7, 2017

Explained everything in a way I could understand.

Submitted Feb. 24, 2017

I came to the doctor's office in severe pain. I was given anti-inflammatory medicine. I remain in pain. I asked for temporary relief through cortisone shots or muscle relaxers or something to help the spasms and pain. My suggestions were dismissed. X-rays were taken which did not indicate any structural major issue. No offer for an MRI was made to enable further root cause assessment. I had to ask for an MRI. The nurse said I would hear from the MRI office within a month.... which is unacceptabl, given the persistent pain level I am experiencing. I was disappointed with this doctor visit, as I felt that the pain and the root cause of which was left undetermined. The doctor seemed rushed and irritated with my desire for a solution. I remain in pain.

Submitted Feb. 15, 2017

Great job! Got right in and they were able to diagnose the issue and the injection has solved the problem!

Submitted Feb. 14, 2017

I just wanted to thank Dr. Huston publicly for fixing my back up. Injections worked great and it was exactly what I needed.

Submitted Dec. 30, 2016