I wish so badly that I had read these ratings prior to using Dr. Gerber for my first pregnancy. My son is 9 months old now and I'm still dealing with issues with mistakes both he and his staff made. Insurance claims were filed incorrectly and now my son's circumcision has to be fixed because it was not done correctly originally.
My gut instinct told me to move doctors well into my third trimester, but for some reason I never pulled the trigger. I received a call at 37 weeks pregnant from his "office manager," aka his rude daughter, insisting that we owed them $500 prior to delivery and $250 in advance for circumcision. These terms had never been discussed with me regardless of the fact that I had been requesting time to review financial commitments for months.
Dr. Gerber was constantly discussing personal matters during my appointments, telling me about how the nurses could be catty and that a former employee had stolen from the practice. Not things that a patient ever needs to be aware of. And I do not expect to listen to ranting about your financial situation while I am on the exam table...
The day of delivery was a whirlwind, I scheduled an induction and it was going so well! I made it to 9cm very quickly and the nurses were impressed saying that my body was definitely ready to have this baby. Conveniently at 11:45am my progress "stopped," right at the time the Gerber had to leave for a hysterectomy. Nothing happened for hours until he returned around 4:00 and suddenly the gates of heaven opened and I started dilating again. My understanding much later is that he chose to stop my pitocin IV to stay on his own schedule. My son was born in what they described as a state of shock and had to be taken away by a group of nurses in order for his lungs to be pumped and to start his breathing, he was stuck in the birth canal for too long.
Now I have had to continue dealing with the incorrectly filed insurance claims. My husband and I worked hard to pay off all of the medical bills in a very timely manner. Now, months later, I am receiving bills from the hospital stating that my insurance has retracted payment on my claims. Come to find that the doctor's claim was filed on the wrong date, tripping the insurance system to now cut off their payment. I've spent hours on the phone explaining my situation to representatives as I continue to receive retracted bills.
I could continue on, but there is simply no reason. His practice closed due to poor business practices and all clients were informed in an extremely unprofessional mass email stating that being a single-physician practice is too hard and that there were too many outstanding bills because his patients wouldn't pay him. In the meantime, I will be accompanying my son tomorrow as he is re-circumcised at 9.5 months old.

Submitted May 17, 2016

I was a patient of Dr Gerber 2011 in Dacula. I had my child in Nov.. 2011. The staff was very rude and talked about patients. Dr Gerber would tell me about his wife spending habits and that he could not afford pay his rent at his current location. I think Dr Gerber was a awesome Dr at one point in his career, but I think after marryign his new wife, things changed. His new wife kids family just over stressed him and spent all his $ and this has lead him to not be able to pay his staff and it has caused him stress where he can not provide the right care for his patients. I complained about issue I was happening in my 9 th month and he ignored me. This was my 4 th child. Then his staff refused to do a induced labor because of their error on my insurance filing. They wanted me pay them 2200 and then rebill my ins later and send me a refund later. I went into labor and Dr Gerber finally showed up. I had to goto a hospital far away from my home because the local hospital would not let Dr Gerber deliver there anylonger. My baby now had a bad birth and a bad pregancy in womb. She now has grand mal seizures from her head being stuck in my pelvic area. This caused her oxygen to be cut off and caused a difficult birth. She came out not breathing and nurses had to work on her all thru the night because she would stop breathing. I feel if Dr Gerber would have listened to my concerns and did a ultrasound and checked her postion and induced labor to get her unstuck, my 4 yr old would not be suffering from grandmal seizures today. BTW.. Dr Gerber office still emails me nasty letters about the 2200 , they had threatened to sue me in court etc. 4 years and Im still waiting for them to take me to court. It never happen because he has no grounds to sue me and he does not have money to cover court costs to sue me. I have never received any certifed mail just emails. How unprofessional is that. I pity anyone that has paid him money they truly dont owe him with his scare tactic emails. Dr Gerber is choosing his younger wife and her love of money and material things over his patients care. He will use, take, steal from hs pateints in order to keep his wife. This is sad because his patients are the one who made his career. One day when he loses his entire practice, his wife will leave him as well, and he will be left alone without no one. His credit is bad and he has been evicted and owes a lot of people money. He is out for the money only. Not for the safety of his patients. STAY AWAY!!

Submitted Feb. 28, 2016

Awful Dr. He loves only money. Dr Gerber as a Dr is a failure! Fortunately I found Dr James freeman from Gwinett Medical Center. I recommend Dr Freeman because I never had with Dr Gerber the great service Dr Freeman gives to patients.

Submitted Oct. 29, 2015

Hope my opinion helps all. This office just not stable this is the 4th move since I was a patient. Between so many changes in staff & nurses. I heard he has let all go thru out the years because he could not pay then. To many office staff changes an how dare the doctor he talks to patients like me about his personal problems! So terrible . Two years ago he had a great staff an than sends email to all his patients he is having money problems an will have to leave flowery branch office but has to take two weeks off for much needed vacation with the family though he had just gone away in February . Really dr gerber! I called to get my records phones did not work I will just hope that my new doctors office can get them. Not good at all!

Submitted June 17, 2015

I have been a patient of Dr. Gerber for about 8-9 years. I just received notice that he will be moving his office for the 3rd time and I'm not happy, at all. I like him a lot, but I feel that the care he's provided for his patients the past couple of years has taken a nose dive. His staff is not friendly, particularly Lisa who operates the front desk. She isn't professional, at all. I am left with no option but to leave his practice and find someone else. Such a disappointment. My advice...stay away!

Submitted May 18, 2015

I have had numerous miscarriages and it was because of Dr. Gerber that we now have two beautiful children. no one cares more about their patients then him. He took the time to find out what the problem was and worked with us his staff could not have been more helpful . We would go to the office several times a month to hear the heart beat and they never refused us they would welcome us with open arms . Dr. Gerber also would meet us on weekends to check the baby just to make us feel comfortable so we would not have to go to the hospital . When it was time he stayed with us afterwards and met the rest of our family's he was like an added additions to our family . Thank you for being there for us .

Submitted May 17, 2015

I have been going to dr Gerber for over 6 years. He delivered my first son six years ago and the whole experience was great. He was great. Then in 2013 I got pregnant with my second son and I began to notice changes. He had a physicians assistance who I really liked, leave and complain that he didnt pay enough. Then they got a new Dr. Dominic Kissing, who was an ok doctor, but the office staff hated him and talked about him badly. I think he came in april 2013 and he quit right after he delivered my son, In September 2013. Apparently he cannot attain or keep other good PAs or Drs. All of the other reviews about his staff are also true , they are rude and frequently discuss other patients medical info. I rscently received an email from the practice saying they are once again moving to a new location in Gainesville but do not know when they expect to be seeing patients again, as the doctor and his family are going on a much needed two week vacation. Dr. Gerber is a good doctor, however he has proven to be horrible at running his business . It appears as though his business expanded faster than his ability to attain and sustain reliable staff. I am left with no choice but to find anotherDr for my third pregnancy and I cannot recommend anyone else continue at the practice at this time either.

Submitted May 17, 2015

This doctors office staff could care less about you when I had my ultrasound and the girl Jen tells me it's a boy and I paint the room come back on my 25 week check up and it's a girl by the certified ultrasound tech I asked the doctor to fire her then I find out that Jen is a non-certified . Now I find out that he is being tossed out of the building by the owner . When I called from my records they told me they were not closing as of May 8, 2015 the office is closing this is his third move he has gone through so many staff people that I can't trust his decisions anymore I believe he's going out for a good . They really don't follow his ruling they talk about people in the waiting room it really is dysfunctional stay away !!! The office is closing for good get your records don't let them tell you they're not closing .

Submitted May 4, 2015

Dr Alan Gerber helped me thru a very difficult pregnancy, he was kind, and caring, without ever rushing me out of his office. His staff has been amazing, I was a patient when he had the old medical assistant who was horrible, worked there. I wasn't fond of the old Ultrasound Tech he had a couple of years ago, she was cold, and a bit stifling. I had Jen scan me this pregnancy, she has been so sweet with my husband and I, very easy going and accommodating. Quite frankly I don't think I can ever see myself going to another OB/Gyn. Thanks to all of Dr Gerbers staff, a doctor is only as good as his staff. They compliment him in every way!

Submitted April 10, 2015

I chose to see him based on the top Google search reviews. Unfortunately now I realize I should have taken my research a little deeper.

As far as Dr. Gerber himself, I found him very professional and thorough. However, I would rather have an average experience with an average gyno than deal with his HORRIBLE staff. It is impossible to actally get a message through to the doctor unless you actually see him in his office. Otherwise they go through this whole song and dance about wanting us to use his patient website that will allow us to "personally contact him or leave messages conveniently." Well that sounds great if it actually worked, but three months after my first appointment with him it still doesn't work (I've had to call his office every month to request a prescription refill for my birth control, because despite being told it would be no problem to give me a six month renewal, they manage to mess up the prescription every time (e.g., writing me "six refills by X date with X turning out to be the date of my first refill). I originally sought him out to talk about getting an IUD. I was told that it wouldn't be a problem, and they would order one as soon as they checked with my insurance to make sure it was covered.I was told they would contact me. I had to call them myself only to find out it "wasn't covered," which I found out was completely incorrect when I followed up on my own. I was so disgusted I just decided to stay on the pills but every month they call in my prescription late even when I call several days early! Save yourself a headache and just visit a planned parenthood...

Submitted March 23, 2015