Ratings for Dr. Robert Roy

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

for visiting doctor roy, I found the front desk women was not very helpful or approachable. reading the comments she left on the Google reviews was insane. what a nut. She definitely had a very negative and poor attitude.
for me, The experience with the obgyn was very rushed, overall I had felt overlooked and it was really not what I was looking for. I would suggest that others book at a different location in burnaby/van

Submitted April 3, 2024

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr Roy as a gynecologist was not good, I left our meetings feeling unheard. The woman who answers the phone/does the bookings is also a big reason I will not be going back. The woman on the phone had a bad attitude, was unwelcoming and should not have a job

Submitted Dec. 13, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Doctor Roy was very willing to answer all questions, and addressed any concerns I had. He was very kind during my IUD insertion, providing me proper medication and even allowing me to take breaks during dialation. I could not recommend him enough.

Submitted Aug. 16, 2023

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

The Doctor was professional, informative, and compassionate.

Submitted July 30, 2023

4
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I found Dr. Roy to be unprofessional and homophobic. He made passive comments about my sexuality that I found to be offensive. 0/5.

Submitted July 12, 2023

4
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

I was very nervous to see the Dr but he made it not uncomfortable at all. I’ve seen him twice and both times very pleasant.

Submitted April 27, 2023

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr. Roy lingers too long during Pap tests. Avoid him at all cost.

Submitted April 10, 2023

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This clinic is not the place. What a terrible staffing team. I will not be going back. the receptionist is the soo unprofessional and inconsiderate for a healthcare worker ?

Submitted March 22, 2023

1
Staff
4
Punctuality
4
Helpfulness
4
Knowledge

Dr Roy is very professional friendly and kind. He answered all my questions patiently and spoke to another specialist about my case as well. He also suggested treatment options that I was comfortable with. But, the receptionist is the most unprofessional and inconsiderate healthcare worker I’ve come across, and I work in healthcare. She has no compassion and treated me with disrespect.

Submitted Jan. 2, 2023

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Female Receptionist who I spoke on the phone to was one of the worst conversations I have ever had with a professional. So unhelpful and passive. Like others have said, I do not trust Dr. Roy or the other staff at this clinic. There needs to be kinder and less dismissive staff working in womans health clinics. The comments are this page are telling.

Submitted Dec. 12, 2022

Facility Affiliations