Dr. Lorne Poon

Virtual Visits

217 reviews

TOP RATED FOR

Staff

Punctuality

Helpfulness

Knowledge


Ratings for Dr. Devan Kasavan

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. Kasavan is very calm and polite. He gives you time to explain your problem. Staff are friendly and helpful
At times wait time is longer but taking into consideration the time he spends
with his patients it's worth it.

Submitted April 5, 2024

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Great doctor, very kind and helpful, very knowledgeable. The only thing I don't like about my appointments is waiting too long but I guess that is common nowadays.

Submitted Feb. 19, 2024

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. Kasavan is a wonderful Dr. He is kind, caring and understanding. His new front end lady is excellent as well at her job. My only gripe is you very seldom get in for your appointment as scheduled. It's also awesome that pharmacy is in the same business.

Submitted Jan. 20, 2024

4
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

I am an older female patient of his and he has never done a manual exam on me. I feel that a doctor should examine the abdomen for enlarged organs, etc. He has never done a breast examination either. Maybe he is afraid of getting sued. Sends me every year for a mammogram though, which I think is good. He likes it if you bring in a list of questions and concerns and deals with everything and this also makes him more efficient.

Submitted Sept. 14, 2023

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Kasavan is very efficient, knowledgeable and personable.

Submitted Aug. 16, 2023

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. K is top notch. When I see negative reviews my spidey sense tells me those folks are hypochondriacs and would not be happy with any doctor. His front receptionist Nick is efficient, helpful and treats all with respect. The pharmacist Rober is also very good at his job and is customer focused.

Submitted Nov. 21, 2022

3
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

He refused to order routine bloodwork for my 74 year old mother who has blood pressure concerns. Had to go to a medi-centre to get a requisition for blood work to find her health has gotten worse!!

Submitted Oct. 23, 2022

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr Kasavan is a caring, kind GP who has referred me appropriately and in a timely manner. He has been my physician for several years now and has helped me work through several concerns - each time successfully. He has offered phone visits as follow ups when it was totally appropriate. His front office staff are efficient, professional and fully responsible. The only downside can be punctuality but that is a small price to pay for a doctor who listens when it is your turn.

Submitted July 12, 2022

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

He completely disregards a lot of my symptoms. Admitted he didn’t know what to test for and when I asked if he could send me to someone who does he said it’s hard to get into. I asked can we try. He refuses. I continue to have symptoms and I think I’m just going to have to get a new doctor. He is nice and soft spoken, but if you have any serious issues I would say go elsewhere.

Submitted June 9, 2022

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This doctor left my grandfather limping on a broken hip for five weeks. The worst.

Submitted May 19, 2022