Dr. Florence Wardel
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I have been a patient of Dr. Wardell's for 20 years. She is very friendly, caring and takes the time to understand her patient's needs and concerns. Dr. Wardell is an excellent doctor, however I would not recommend her to anyone who is not able to wait for an appointment. She does not accept new patients, and if you are already a patient of hers, she takes about 2 months to book an appointment depending on the appointment type. If you book an appointment with Dr. Wardell and your appointment time is 9:00am, don't expect to be seated in her office until around 10:00am. Her weakest area in her profession would definitely be her punctuality. Every time I have had an appointment booked with her, I have been waiting for a minimum of 45 minutes past my appointment time to even be seated in a room.
At Dr. Wardell's office, City Center Family Physicians, the staff is very friendly and welcoming. The only complaint that I have is regarding the reception. If you call the office you will be waiting on hold to speak to a receptionist for at least 5 minutes.
In conclusion, if you have the patience and time to be a patient of Dr. Wardell's she will provide you with exceptional care.
Submitted Sept. 9, 2015