Ratings for Dr. Lori Picco

1
Staff
1
Punctuality
2
Helpfulness
4
Knowledge

Dr. Picco has a tendency to fall off the map. A few days before an appointment, a member of her staff invariablely calls to cancel. When I call, even with urgent problems, they usually fail to answer and do not even call me back. I was told that I might have a health problem and to come back in 3 months, but I was unable to get an appointment or even get a hold of the receptionist during that time. When I've had more urgent problems, I've been unable to get a hold of a doctor, and it's always a 3 month wait to see someone. I have no problem with the doctor herself, but the lack of follow-up makes the quality of care horrible.

Submitted Dec. 29, 2007

2
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

The doctor is very good, but the office staff almost makes you decide to go find another doctor.

Submitted Dec. 27, 2007

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I have been seeing Dr. Picco for over 2 years and I am impressed with the quality of her care and the overall office. When I have a problem that requires urgent attention, I am able to speak to a nurse and come in the same day. I saw Dr. Safran (another doctor in the practice) once when I came in for an emergency and I was similarly impressed with the quality of his care. There have been some bumps in the road - no office is perfect - but I am overall very happy and would not hesitate to recommend them to a friend.

Submitted Dec. 5, 2007

1
Staff
2
Punctuality
2
Helpfulness
4
Knowledge

I've been trying to reach this office for the last 1.5 months because I need an appt, and no one will pick up the phone! I've faxed- no response. I called the prescription refill line- disconnected! The last time I went in, the staff was completely rude, and I had been scheduled for an 8:30 apt. Interesting, since Picco doesn't take apts before 9?? I had to wait over an hour to be seen. The visit was so rushed (under 10 minutes) that I felt like Dr Picco just wanted me gone so she could move to the "next one". Since my prescription has run out, and I can't get an appt in short notice to see another gyno, I've got to go beg county health for a prescription extention. NEVER going back, and will advice all my friends to stay FAR FAR away.

Submitted Nov. 6, 2007

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I've been going to Dr. Picco for several years and I think she is great. I have read some of the other comments and I really don't believe there is so much criticism. I have found her to be very caring and supportive, even when I had a problem. I have recommended her to several of my friends and they have been extremely happy as well. One of them had a baby, a little high risk, but Dr. Picco spent extra time with her and everything went great. I really would highly recommend her.

Submitted Oct. 12, 2007

5
Staff
1
Punctuality
5
Helpfulness
5
Knowledge

I love Dr. Picco! She seems rushed but when I start to ask questions she slows right down and makes sure I am satisfied with all the answers. This is the kind of exam you WANT to be quick, anyway! Granted I have never had children so I can't say how she is for that, but for general exams and even issues that might pop up, she is thorough. I do have to wait a long time to be seen, but I am comfortable enough at this practice that I don't mind the wait. Dr. Picco makes this annual, uncomfortable experience bearable. Like with any doctor, though, you must do your homework and ask informed questions!!!

Submitted Oct. 10, 2007

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

SHE WAS HORRIBLE. sHE LEFT ME FEELING MORELOST THAN BEFORE. i AM LEAVING THE PRACTICE BECAUSE OF THE EXPERIENCE AND WOULD NOT SUGGEST ANYONE CURRENTLY IN THAT PRACTICE. THE ONLY TWO DOCTORS THAT CARED LEFT---WONDER WHY?

Submitted Oct. 8, 2007

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

This is the worst doctor I have ever been to. Each appointment was like a race to the finish, she refused to call any phone number other than my work number to give me test results (therefore not allowing me to ask questions because I was in the presence of co-workers), and made me feel incredibly uncomfortable on a number of occassions. Additionally, the office is not a hygenic environment and the women working at the front desk are impolite. Just hearing this doctor's name gives me chills.

Submitted Aug. 14, 2007

0
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Went through a miscarriage - she was horrible and unfeeling. It is a shame a doctor in this business can be so cold when managing a patient going through a tragedy. She spent less than 10 seconds speaking to my husband after my D&C and never mentioned I should have a follow up visitation. I felt more like a piece of meat than a person. After going to a specialist later, it was determined that I had an incomplete D&C. Also, the office personnel were less than friendly and acted like they had never dealt with anyone going through a loss before. I would highly recommend choosing another doctor with compassion.

Submitted June 5, 2007

0
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. Picco is wonderful. The office staff is always nice to me, though they do appear to dislike their jobs. I have waited from 5-50 minutes beyond my appointment time to see her, but she is definitely worth the wait. I have PCOS and PMDD, and she's always willing to chat with me or call me if necessary to explain or discuss things until I "get" it. I highly recommend Dr. Picco.

Submitted Feb. 23, 2007

Facility Affiliations


Dr. Lori Picco's Credentials

Languages

  • Spanish

Education

  • University Of Rochester School Of Medicine And Dentistry (Grad. 1995)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Cigna
UnitedHealthcare