Ratings for Dr. Lori Picco

3
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

I recently switched to Dr. Lori Picco at Capital Women's Care and highly recommend her and the K Street office. Yes, it's busy, but so far, it's seems efficient, they can do bloodwork right there and you don't need an appt to get checked out if you suspect UTI. Dr. Picco moves fast but I never get the sense that she's rushing me out the door. She listens to you and asks questions and she called me back with my test results much sooner than I expected. I didn't give higher ratings simply because I've only been a patient for a year and don't have as much experience with her or the office.

Submitted Feb. 1, 2009

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I thought Dr. Picco was extremely friendly and very attentive. She put me right at ease and talked over all my concerns and questions. I highly recommend her.

Submitted July 28, 2008

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

My first experience with Dr. Picco was on the phone during labor. She was on call for the midwives this practice used to work with. I found her incredibly rude and patronizing. I had been in the beginning stages of labor for 24 hours with my first. She proceeded to tell me exactly how many minutes and seconds I had been talking to her without having a contraction repeated and doubted that I was even contracting. Told me "I shouldn't bother to come in because the nursing staff will hold it against me". When I did come in later, I did not see her once during the entire stay in the hospital even though she delivered my daughter by cesarean. Never said hello. In contrast the other doctor who was on call stayed past her time to be in the OR and the midwives called me after the operation, came to see me in the baby wing and called my house on the weekend to check on me. This practice has been losing money. Docs and midwives have been fired and prevented from practicing with a month's notice.

Submitted March 28, 2008

3
Staff
1
Punctuality
2
Helpfulness
2
Knowledge

Expect a 1 1/2 hour wait. She is not as thorough as other doctors.

Submitted March 28, 2008

1
Staff
1
Punctuality
2
Helpfulness
4
Knowledge

I had a horrible experience with Dr. Picco. When I was going to her for normal yearly exams, she was fine: in and out, no problems. However, when I did experience a health problem and needed more than my yearly pap smear, she totally blew me off, didn't take the time to answer any of my questions, and didn't explain what she was doing to me. She was literally edging toward the door the entire five minutes she spent with me, after I waited two weeks for the appointment and 45-minutes in the waiting room. I had to ask the receptionist what my prescriptions were for, and I never heard back regarding my lab tests until I went back to another doctor within the same practice. See Dr. Safran instead. There is less of a wait, but he is wonderful and actually takes the time to listen to you!

Submitted March 26, 2008

1
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Hello, Dr. L Picco has been my Dr for about 5 years now. She even performed surgery on me 2 years ago. I love her she is friendly and always answers any questions I might have. Now when it comes to the support staff there that's different. I had some blood work done and 2 of the employees had an argument in front of me...how unprofessional. The ladies at the front desk never looked me in my face they asked me questions and never looked up or acknowleged that I was there. I find that to be very strange when you are dealing people in general. I think if you don't like to deal with peopel in genral the OBYG office isn't the place for you to be working.

Submitted Feb. 20, 2008

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I never actually made it in to see Dr. Picco; the office staff is incompetent, unfriendly and makes you want to go to a different doctor. I would not recommend this office to anyone!

Submitted Jan. 28, 2008

1
Staff
2
Punctuality
3
Helpfulness
3
Knowledge

I have read other comments and can't help but agree that every visit I had with Dr Picco was rushed. She was more interested in what I am planning to do for the holidays than in my health issues. I cannot get the test results communicated to me for almost 2 months now. No phone calls help!

Submitted Jan. 23, 2008

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

I am at this moment looking for another doctor. After waiting an hour on average for each visit, Dr. Picco is extremely rushed, and does not appear to have reviewed your chart. After advising me of a different diagnosis than she previously told me, she insisted she advised me before - after chastizing me for not returning for follow up when I had three visits with her in between. I am now unsure if these results are even mine. Multiple entries as well as lab results were lost from my file. Front office staff is cold at best and rude and unhelpful at worst - even losing the materials I brought with me on my very first visit. I have just received a response to repeated requests for lab results - from Oct - yesterday. In fairness, Dr. P tried twice in Oct to reach me (using only one of the three numbers I gave her) and then gave up (I made last unreturned call in Oct) and sent a letter in Dec asking me to call. I have now scheduled my final appt with her before changing docs.

Submitted Jan. 4, 2008

1
Staff
1
Punctuality
3
Helpfulness
4
Knowledge

I have been to the office several times and have had mixed experiences. Staff customer service is lousy! During my last visit, Dr. Picco barely sat down to discuss a myriad of issues I came there with. She did call me back with test results which I was surprised by. I saw Dr. Blank too and liked his bedside manner much better. As for doing lab tests, the bathroom was stacked with other people's samples when I went inside. The appointments take less than 10 minutes but the wait is usually an hour to see her. I wouldn't recommend her and have found a new doctor.

Submitted Jan. 3, 2008

Facility Affiliations


Dr. Lori Picco's Credentials

Languages

  • Spanish

Education

  • University Of Rochester School Of Medicine And Dentistry (Grad. 1995)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Cigna
UnitedHealthcare