Ratings for Dr. Stephen R. Rubenstein

2
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

If I could give no stars I would. Dr Rubenstein became my Dr around May when I was discharged from the ICU. Part of my illness is a very deep painful body rash. He wasn't willing to treat the rash with medicine; he told me to dilute bleach and put this all over my body. I am 47 and have been being treated for a few things for many years and he took it upon himself to cut the doses in half or more in every case. Recently, my rash became infected. He said he would not look at it nor was I getting antibiotics, to wash with Phisoderm. He even lied to me claiming my dermatologist sent him a note claiming I had no infection but he "lost the note." I had not seen her in months and she would never do such a thing. He also refused me the preventative antibiotic I need to take for honeymoon cystitis that has been my course of treatment for 3 years now. After him refusing to look at me, I had to go to Urgent Care. I had a bad case of cellulitis and was given oral and topical antibiotics. He didn't like this. It resulted in him terminating services with me. Citing no particular example in an official letter he alleges, "Inability to establish rapport." He did this 10 days ago and I am just now receiving the letter and he says he will only see me in the case of emergency for 30 days, well 10 have already passed. I am quite sick and all of the other Dr's here are compassionate and trying to figure out why. He knows I am sick, and it's a pandemic. Most Dr's are not taking new patients. I am going to be without my medication and he is well aware of this and doesn't care at all. I was very unhappy with his crazy statements and treatment denial but wanted to take my time choosing a new Dr. Instead I am left abandoned. This man needs to be reviewed because I cannot be the only victim of his erratic behavior and prejudiced attitude and outright cruelty. Do not go to this doctor.

Submitted Oct. 31, 2020

2
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

I've gone to this office. Transferred out because I moved . Doc was fine. Staff can use improvement. I'm sure Jeanne Verbickas wrote negative review below. I've heard her trash mouth this doctor. She's real moody and lashes out easily. Very negative persona and abrasive


L. L.

Submitted Oct. 16, 2019

2
Staff
4
Punctuality
4
Helpfulness
4
Knowledge

I like Dr. I will soo agree that the staff can be rude. Especially the LPN Michelle. She needs to comeback to earth and get off that high horse of hers. Also this office lies re: certain matters to make themselves look good. Don't like the PA or Dr Carrington which I've seen them too

Submitted Feb. 20, 2017

2
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

Dr is nice and thorough. However, the staff is rude. I've had to talk to the LPN a few times ( very nasty and unprofessional) I continue to go for the dr but he needs to get better staff. Michelle, the LPN seems to have a mental issue. She's cray cray!

Submitted Dec. 28, 2016

2
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

This office can refill my anxiety med. but not give me a prescription for an antibiotic and cough med when I was sick last week. They claim I had to make an appt. because I haven't been seen in like 6 months. Never had a problem at any other office. The nurse wasn't so pleasant. My ? Why fill my anxiety med no problem but not call in an antibiotic ? Front staff was rude - may be looking for new Dr. He was suppose to call me that evening and he didn't.

Submitted May 23, 2016

3
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

I called office that I was sick. I'm told he was on call Dr. Left message with answering service I was told either he or someone from office will call me. Nobody called! I'm quite upset with the way they handled things. Plus office called me around 5.30 pm left me message to call back. I called back within minutes. Only to get answering service , who clearly assured me someone will get back to me . As stated above. Nobody did!!! I just don't get this office anymore or how they do things.

Submitted May 3, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

The office is not fancy, but it is run well, and Dr. Rubenstein is pretty smart.

Submitted June 27, 2012

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

excellenet doctor listens to his pateints, finds the problem solves the problem. A very decent human being.

Submitted Feb. 4, 2010


Dr. Stephen R. Rubenstein's Credentials

Education

  • University Of Texas Medical School At San Antonio (Grad. 1971)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Medicaid / Medi-Cal