Dr. Steven A. Battaglia
Staff
Punctuality
Helpfulness
Knowledge
10 Congress St , Suite 103
Pasadena, CA, United States
91105
Facility Affiliations
Dr. Steven A. Battaglia's Credentials
Accepting New Patients
Yes, this doctor is accepting new patients
Biography
Steven Battaglia MD grew up in La Canada, CA. He graduated from Flintridge Preparatory School in 1988, and received a Bachelor or Science from Stanford University in 1992. He then spent a year performing research at the National Institutes of Health in Bethesda, Maryland before attending medical school at the University of Vermont. Dr. Battaglia was elected to the AOA Honor Medical Society after his third year, and graduated at the top of his class in 1997. He moved to Chicago, Illinois for his internship and residency in Otolaryngology-Head and Neck Surgery at Northwestern University, which he completed in 2002. Dr. Battaglia’s training at Northwestern included five years of intense clinical instruction, surgery and research, and prepared him to practice the full range of Otolaryngology and surgery of the head and neck. He became board certified by the American Board of Otolaryngology (ABOTO) in 2003, and re certified in 2012. Dr. Battaglia joined his father Charles R. Battaglia, MD in private practice in Pasadena in 2002. Since then, he has been a member in good standing of the medical staff at Methodist Hospital and Huntington Hospital, where he has served as Chief of Otolaryngology, Chair of the Department of Surgery, and Chair of the Credentials Committee. Huntington Ear, Nose, Throat Head & Neck Specialists grew from Dr. Battaglia’s commitment to providing the highest quality care for the community, and from a strong affiliation with Huntington Hospital and the Huntington enterprise. Dr. Battaglia has been recognized by his peers as a Top Doctor in both Pasadena and Los Angeles Magazine for many years for his dedication and professionalism. While he enjoys all aspects of the field, he has particular interests in thyroid and parathyroid surgery, ear surgery, head and neck cancer surgery, and sinus and nasal disorders. When not working, he enjoys gardening and spending time outdoors with his wife and four children.
Languages
- English
Education
- Northwestern University (Grad. 2002)
- Stanford University (Grad. 1992)
- University Of Vermont College Of Medicine (Grad. 1997)
Title: Frustrating Tonsillectomy & Adenoidectomy Experience with Dr. Steven A. Battaglia, M.D.
My experience with Dr. Steven A. Battaglia's office was extremely frustrating.
I got referred to Dr. Steven's office by my primary doctor. I went in and they were eager to schedule my surgery it was a nice pleasent experience i was it and out & Dr was kind. I was excited that the process was so smooth... SO I THOUGHT!
We Scheduled a tonsillectomy and adenoidectomy for early this month but it got rescheduled to later in the month due to a last-minute miscommunication about medication with the anesthesiologist. Scheduler Donna was my main contact.
The office seemed unaware of critical details, Like how long a person is supposed to be off of certain medications before surgery. Which is extremely odd for the so called "best" facility in the Pasadena/ la county region.
A week before my surgery I unfortunately got tonsillitis and was in extreme pain but I was advised not to take pain medicine in the upcoming week of the schedule surgery. I called 3 times prior to the first scheduled surgery to confirm they would be able to still do the surgery even in my condition and they said they would be able to proceed. If I was able to take the pain medication then my condition wouldn't have been as bad as it was. I received a call 3 days before my scheduled surgery,stating that the medication I was on needed to be out of my system for 7-14 days . If I would've been made aware of that I wouldn't have taken it .(I was one day off).
They didn't say all of this until Literally THREE DAYS BEFORE, After I had called THREE TIMES that week. (I was receiving calls all that week regarding payment but they failed to tell me that my surgery needed to be rescheduled!?!?! ) When I asked how they could not have had that information they said "Oh they were supposed to have sent that email three months ago but they "didn't" ... Awesome communication guys! *insert eyeroll and thumbs DOWN emoji" After that Epic Fail they said they would push my surgery back for a week. I was supposed to get my surgery this week, I hadn't heard anything which I thought was off so I decided to call. I called 3 days ago they said they would call back I still hadn't heard anything . WEIRD ... I called again the day before my surgery 9am ..."oh she'll call you back" ... OKAYYYYYY??!? . At this point I'm nervous. I called the surgery center to see if I was on the schedule and I wasn't ... they mentioned that sometimes they have last minute add ons so I decided to CONTINUE giving them the benefit of doubt and wait for them to call me back... 2:00 hits the office manager Connie calls me. "Hi umm seems to be some confusion we don't have you scheduled for tomorrow" ... ... ... I'm thinking How is this possible when it was THEM THAT GAVE ME THIS DATE. I had originally taken 2 weeks off of work and Family had taken time off for support not just once but TWICE and all she had to say was "sorry you're upset" . What does one do with that? They can try and reschedule me . What in the world make them think I would give them an opportunity to ROYAL F UP A THIRD TIME??!!? Would you ? They lack INTEGRITY.
The lack of communication and last-minute changes caused unnecessary pain and inconvenience.
This was an EXTREMELY Disappointing experience overall!
Submitted Nov. 22, 2023