Ratings for Dr. Dieter Bruckschwaiger

2
Staff
3
Punctuality
3
Helpfulness
2
Knowledge

Dieter's been my doctor all my life (35+ years). His track record varies. A few years ago he was very helpful in getting me in to see a specialist right away, who was in turn able to help me definitively. Recently, however, he's either gone immediately to medicating my symptoms without investigating any potential underlying causes, or been immediately dismissive of my legitimate concerns. Pro: I can't remember ever having an unpleasant nurse. Serious Con: telephone reception hours are practically useless to anyone who works 9-5, and if you do find time to call in during operating hours, the receptionist treats you like you're inconveniencing her and the entire office by daring to request medical attention.

Submitted July 15, 2021

1
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

terrible.... It was a minor thing needed and told to go to hospital during lockdown, pandemic. No help on the phone whatsoever. For something non emergency hospital is not a good choice. I had better satisfaction from walk in clinic. Health care professionals should know better..

Submitted May 10, 2021

2
Staff
3
Punctuality
4
Helpfulness
5
Knowledge

Dieter has been my doctor since birth. My whole family goes to him, he has always been quiet and reserved but for the most part has always been helpful. His receptionist on the other hand, needs to be replaced. She is unpleasant 99% of the time, to elaborate; she doesn’t smile, has the personality of a damp white cloth, I have personally witnessed her talk to a friend on the phone for 20 minutes while putting other people on hold, she is condescending, rude, and overall she makes each visit absolutely suck regardless on if it is over the phone or in person.

Submitted April 26, 2021

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Best nurses ! Dieter has always been there for me and my mom . Thank you to everyone in the office . I’m heard and my health is looked after . Great doctor and great staff. Compassion is their motto!

Submitted Sept. 19, 2020

4
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

I think a lot of these negative reviews are exaggerated. Dr. B is on the quiet side, no bs, but he still cares. I have had amazing experiences with his nurses. I never have to wait long in the waiting room. If you think you’re not being listened to by him or his staff maybe you’re just not advocating for yourself properly, he can’t read your mind.

Submitted July 17, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. "D" is number one in my books, always took care of me with any issues i have had in the past since i started going to see him since 1988 over on Trafalgar street along with his dad Otto Bruckschwaiger ....Very lucky to have such a great doctor along with his staff, there

Submitted June 11, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Best doctor around and the staff is always helpful and kind. His nurses are the best!!!

Submitted March 17, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been a patient of Dieters for over 30 years and always appreciated his knowledge and compassion. There are some negative reviews but disregard. Rose and Dieter are professionals who are focused on providing a punctual and caring service which is the objective for patients who need medical care. Even when Dieter is away, the office backup is his brother Dr. Chris Bruickswaiger who is equally competent.

Submitted Jan. 8, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I’m very lucky to have Dr.B as a Dr. He saw my dad through the holidays when he was closed. They don’t make Drs. like him anymore. The receptionists is always accommodating and his staff including the new nurses are very pleasant to deal with.

Submitted Dec. 31, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Overall Dr. B’s office has always been great, but I was really pleased with the new nurse there. She’s so welcoming and pleasant, she is very knowledgeable and always makes me feel relaxed when she brings me in for appointments. She’s a great addition to the office!

Submitted May 8, 2019

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