Dr. Thomas Mitchell

56 reviews

TOP RATED FOR

Staff

Punctuality

Helpfulness

Knowledge


Ratings for Dr. Shanna Fenton

3
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Dr.. Fenton is the best GP I have ever met! Her ability to diagnose your medical condition and treat you is outstanding. She is the right person for the career she chose.

Submitted June 8, 2023

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Tried to book a complete physical and couldn't!! Was told she was booking so far in advance that her schedule wasn't even out yet. Have to call back in a few weeks. Even getting in for something minor takes forever. I started seeing another doc in the practice for minor things cause the wait time is less and, it may be a coincidence, but now when I do see her she is extremely cold and unfriendly. I dread seeing her but it's not easy to find a new GP

Submitted Jan. 24, 2023

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Fenton has been my doctor for 17 years. She has taken care of me, delivered both my children and taken care of them ever since. Yes, she is booked and busy but I found if I went in with my questions, she was thorough, kind and attentive. No, she doesn't have time to shoot the breeze but that's the nature of her job. She has other patients waiting. I have found if I go in ready, the visits are excellent. She has referred me to specialists when needed, addressed all concerns I have had and put my mind at ease more times than I can describe. She's gone above and beyond (coming in to deliver my son on what was a day off), calling me in the evening because she didn't want me to wait an extra night to hear a diagnosis, talked me through my daughter's athsma....the list goes on. She has provided me and my family with exceptional care.

Submitted Dec. 9, 2020

4
Staff
2
Punctuality
2
Helpfulness
4
Knowledge

I have been a patient for a very long time. Both my daughters and granddaughter are patients as well. If she likes you, she can be wonderful; if she doesn't, she is short and abrupt as if you are wasting her time. She is great with kids and pregnant mothers; not so such with more mature patients. She can be dismissive and intolerant when discussing mental health. She will not acknowledge misdiagnosis. In the end, we are responsible for our own health. Find that she is more puncutal with telephone appointments than physical appointments. She is very busy; she needs to slow down, makes you feel you are not worth her "precious" time.

Submitted Oct. 4, 2020

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I have seen Dr. Fenton for both of my pregnancies, and have complete confidence in her. She is always kind and compassionate, taking the time to hear out all of my concerns. She has always disclosed the doctor on call for deliveries, if she isn't available (when I am near my due date), and addresses any concerns or worries I have about a different doctor. She has been reassuring during difficult moments, showing a real understanding for the emotional and mental health aspects of health as well. I loved her so much, I chose her for my childrens' doctor as well and she has been excellent with them too. She is busy - very busy - but is available for phone messages and returns calls to address concerns in a very timely manner.

Submitted May 29, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I just can’t say enough good things about Dr.Fenton! She hired a partner to help decrease wait times To improve her patient care . She’s always been right with the diagnosis and treatment of my family . Even when I second guess her in my mind, she’s always been right in the end! She actually uses her clinical skills , examines you extensively , listens to you and also asks how you feel about her plan of action. She truly is a fantastic person and doctor ! I hope she never retires as she is irreplaceable

Submitted Nov. 8, 2019

3
Staff
3
Punctuality
4
Helpfulness
5
Knowledge

Dr. Fenton has been my doctor for 4 years now and I adore her as a doctor. She delivered my first baby and will hopefully be able to deliver my second when the time comes. She is a very easy doctor to talk to about any issues, as she is so friendly and comforting. Although she is always very busy and can sometimes seem rushed, it is understandable since so many others seem to Enjoy her as their doctor as well!

Submitted Jan. 6, 2019

3
Staff
2
Punctuality
2
Helpfulness
4
Knowledge

I believe Dr Fenton is knowledgable and clearly has a heart for children but for other patients, it seems she doesn’t seem to have the time for. She is always very rushed to get through the appointment so you need to come prepared with what you want to talk about or she will walk out of the room before you’re done. The wait time to book to see her is ridiculously long so if you have a problem right now, chances are you won’t be able to see her in time before it either sorts itself out, or you need to take matters into your own hands and you need to go to walk in or emergency. Also, she is very hesitant to the point of refusal to order any sort of x-ray, MRI, CT scan done which is why I had to find a new doctor. I can get past the first issues but if she is not willing to help me figure out what is wrong, then why am I there?

Submitted Aug. 25, 2018

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I have been a patient of Dr. Fenton's for 15 years and she is one of the most kind, caring and beautiful souls I have ever met. I began struggling with mental illness at 16 and she guided me through the turmoil of finding a proper medication regimen that would work for me. It's a difficult trial and error period to find a mix that works for you but when there was an issue, she got me in right away to make the adjustments. I've met countless psychologist and psychiatrists who have a never shown the care and compassion that Dr. Fenton possesses. My mental health has vastly improved over the years and when things get a little off course, she gets me in to make the adjustments. Yes, she's busy and yes, you have to wait but this happens because she goes the extra mile for her patients. She literally helped save my life.... that is worth waiting for.

Submitted June 15, 2018

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I have been a patient of Dr. Fenton's for 2 years and could not be happier with the care she provides. In addition to being knowledgeable, she also possesses compassion and an interpersonal style which allows the patient to feel heard and reassured. By far, Dr. Fenton is the best doctor I have ever had.

Submitted March 14, 2017

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