Ratings for Dr. Sovana R. Moore

1
Staff
1
Punctuality
1
Helpfulness
5
Knowledge

I called the office to make an appt to see dr. Moore and the representative who answered the phone was terrible. I told her I was a new patient wanting to schedule an appointment since I am expecting a baby. After she took my personal info she placed me on hold. After about 5 minutes she returns and tells me that because my insurance is free I had to pick from a selection of only two new doctors. I told her I did not want a new dr. since I would like a doctor who has been on the field for a couple years. She proceeded to warn me that once I made an appointment I couldn't change my mind and go with a different doctor from their clinic.

Earlier that day I called my insurance provider and asked them to give me a list of doctors that accept my insurance and Dr. Moore was on that list so I can't explain why I was refused service. I was disappointed to hear such an unprofessional lady answering the phone. I am glad I found out how unethical this clinic is and happy to say I will not be returning.

Submitted Jan. 5, 2016

3
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I love both the nurse and doctor. When the doctor delivered me she was joking around and reminding me of something I said at one of the doctors visits. I couldn't believe she remembered me like that. She really cares for her patients. She was 8 months pregnant when she delivered me and I just found out she delivered 7 ppl the day before she delivered. Dr Moore is seriously like a super hero!

My only complaint is the billing department of women's health. They make you pay all in advance. And now they owe me a credit and it is taking well over a month to get. So stupid.

Submitted Aug. 7, 2015

2
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Her nurse doesnt listen to patients. The nurse has no bed side manners. I think the nurse name is Inca. Everytime you need a refill you play phone tag with nurse because you dont get to speak to human you must leave a message that the nurse obviously does not listen too. I get so frustrated when having to deal with this nurse. Once i was having medical issue needed to schedule appointment registrar would not schedule me said I had to be referred by primary when I am already a patient of this office. Otherwise I like the doctor.

Submitted Nov. 20, 2013

2
Staff
4
Punctuality
3
Helpfulness
4
Knowledge

The staff can be rude and tough. Delsy is really rude she doesn’t have any touch as for pregnant woman that sometime what we need is support.

Submitted May 18, 2012

Facility Affiliations


Dr. Sovana R. Moore's Credentials

Education

  • Vanderbilt University School Of Medicine (Grad. 2000)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna