Ratings for Dr. Mary Lou O'Neill

3
Staff
5
Punctuality
2
Helpfulness
2
Knowledge

She is an odd doctor. She commented on how big my purse was which is irrelevant and was not helpful regarding her recommendations for my situation so went to someone else

Submitted April 21, 2021

3
Staff
1
Punctuality
2
Helpfulness
4
Knowledge

She was over 2 hours late for my initial appointment and her staff could not be bothered to update me as to what the delay was or when I might be seen. They lied to me about the cost of the office visit - billed me for $80 more after I paid the amount I was quoted at the time of office visit. I asked to be knocked out as it was my first experience and they ignored that request and just sedated me. When I asked why they said it took too long to recover -- apparently they needed the bed faster so my needs were not important to them. Her nurse the day of the procedure was quite good.I will never go back to this practice and suggest you don't go there either.

Submitted Nov. 25, 2016