Absolutely awful office staff. The do not perform their jobs at all. Janet, office manager, is the worst. Dr. Jacomi is great doctor, but always 2 hours late in morning!!!

Submitted May 15, 2024

"I was on the diagnosis merry-go-round for 4 years being dismissed & gaslighted after passing out, convulsing & wetting my pants in May 2020. It happened again in December 2023. I went to Dr. Jacome & he listened to my history & symptoms. He found the problem right away- cervical dystonia & cervical myelopathy. I saw him on March 25th when he said he wanted to order Botox. 10 days went by & Janet, the office manager, had not sent the order in. I had to get my insurance company to call her for the Rx. Then it was put in as a Rx, which was denied. The pharma company had to get re-authorization, that took 6 days for Janet to get back to them. All the while, I'm having a severe 4 month long ear ache. Day 28 the pharma company robo calls to say it will be shipped. The next day the order has been canceled. That is because Janet put a "buy-in" option on the order. That means the doctor's office pays & get reimbursed by the insurance. If the doctor is paying, that is a different company! The order was completely canceled after 29 days! I've left messages for Janet to find out what we do next, if anything. Or do we wait for me to pass out again & maybe not wake up? Great doctor- TERRIBLE office staff!!!!! "

Submitted April 23, 2024

This is the most noin concerning group of people I have ever had the misfortune to have done business with. They don't care at all about the patient, the Dr is never there or available. My Wife has waited for 2 weeks while very ill to get a return phone call. This is a nightmare. Don't get involved and check out the Dr's arrest record to see the type of person you are dealing with, he is not the salt of the earth by any means.

Submitted Sept. 21, 2020