I went to Dr alzate two years ago he had trouble pulling my tooth out felt like he was braking my jaw when I tried to stop him he said I wasn't cooperating he finally got it out and I will never return !

Submitted Jan. 31, 2018

I would give zero stars if I could. I went there for my annual medi-cal cleaning and exam. The dentist there said I needed a deep cleaning, a second root canal on my front tooth, and my crown on a molar that I had since 2000 needed to be redone because "it wasn't seated properly". I was told I needed to see an endodontist for a retreatment of the root canal on my front tooth.  Also they said I had two minor cavities that I found out through reporting them to medical fraud that medi-cal rejected the bill from them. On Monday, I filled out a form to have the x-rays sent to another dentist that I had an appointment with the following Monday for a second opinion and they said it would only take a day. I went for my financial consultation on Wednesday and was given a $4110.00 bill.  Daisy, who was real snippy with my questions, said they would have to pull out the posts on the teeth that had root canals done, redo the crowns, and if I didn't get a deep cleaning it would affect my bone and later on my teeth would loosen and fall out. I tried calling later that day for some questions regarding the endodontist and if they had sent the x-rays to my other dentist because I was starting to get suspicious. After calling 3 times on Wednesday, the office staff said she would get back to me as soon as she was done with patients and that she was in charge of the x-rays. I called twice on Thursday and they said she would get back to me once she was done with patients. I called 2 times on Friday, the second time at 4:00p.m. and they said she would get back to me as soon as she was back at her desk. I called at 4:40p.m. and they said she had a family emergency and that she had to leave. On Monday, I called my other regular dentist to see if the x-rays were sent and they said they hadn't. I went down to Alzate's office and knowing Daisy was trying to avoid me I saw her in the parking lot. She said "I'm sorry, I had a family emergency". At the office, the staff informed me that they just had a break in at 3 a.m. where 2 t.v.s were stolen and the office manager Cindy who I guess is suddenly now in charge of the x-rays wasn't there to send them. I told them I would have to pay for x-rays at my other dentist and she said "I'm sorry". I get to my other dentist and he said my teeth were perfectly fine and that "they are trying to take your money". Luckily, the second dentist didn't charge for x-rays. A year ago, Dr. Alzate's tried to sell me a deep cleaning and the other same dentist office (not medical) said I just needed a cleaning. Also, they tried to tell my brother that he needed a deep cleaning and they also couldn't clean his teeth until he got that done. I am so disgusted I don't think I'll go to another medi-cal dentist again! They were going destroy my perfectly good teeth to make money. I am now in the process of reporting them to medi-cal fraud and the dental board. Make sure you always get a second opinion anytime there is an unusually high or suspicious bill and don't ever do business with them!!!!

Submitted July 24, 2017

Does not explain procedures and seems in rush to get next patient done. Terrible experience . Strongly don't recommend .

Submitted Feb. 26, 2017

I've never met Dr. Alzate, I have had multiple issues there and I strongly do NOT recommend this place.

Submitted July 14, 2016

He received my request to have all of my bottom teeth taken out 2 weeks prior to my appointment. The day of my appointment, I waited for 2 hours getting excuses why the wait was so long only to have him refuse to do the service at the last minute. I received the information of his decision by way of multiple employees of the Dr. Alzate. I DO NOT recommend this unprofessional man with his unethical office of employees.

Submitted April 15, 2016

Very helpful staff. Courteous and extremely knowledgable dentist. Great experience all around.

Submitted Nov. 26, 2014

One of the best! Amazing staff and great experience.

Submitted Nov. 26, 2014

Dr Alzate was GREAT! His staff was helpful and expeditious. They were attentive and thorough. By far one of the best dental experiences I've ever had - even enough for me to go out of my way and write this review (which I rarely do). I highly recommend this dentist. My background: I move around a lot for work and have attended dentists offices all over CA. I've had experiences ranging from horror stories where a dentist literally took a chisel and small hammer to my wisdom teeth for over half an hr, to dentists which I loved so much I drove over an hr to visit. I originally attempted to attend another Blueshield dentist in the area and got the run around for almost two weeks! They put my original appointment nearly a month out and they wouldn't return phone calls for over a week. I called Blueshield; requested a new dentist, and found Dr Alzate in his Fresno office (5650 N Fresno St, Ste 101) / (559) 447-5781.

Submitted Oct. 9, 2013