Dr. Ken Truong

4.1 ( 3 reviews )

Staff

Punctuality

Knowledge

Ratings for Dr. Ken Truong

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

The doctor clearly explains what was going on and what he recommended to treat my problem. He genuinely cares about his patients.

Submitted Aug. 5, 2023

3
Staff
3
Punctuality
1
Helpfulness
2
Knowledge

Been a patient here for three years. On my very first visit, the doctor said after my blood work up if it's normal, he'll give me my prescription refills and if I run out before my next yearly visit, just request refills and they'll fill them. He also stated that because I'm a new patient, for my first blood work up I have to make another appointment to go over the results. This was all a lie.

From the start, he only gives you a couple refills. So of course when you run out in two months and request a refill from them they firstly, drag their feet for weeks. They also decline any and all requests from your pharmacy. You can't reach anyone on the phone 100% of the time either.

So by the time they reply, you're dangerously low on medication and they have you by the shorthairs. So they tell you you're due for a visit to the office. Essentially holding your medication hostage.

And after EVERY blood test, he makes you make an appointment to go over the results, even if they are completely normal. In 38 years on this planet, I've NEVER had any doctor do this.

It's incredibly clear this doctor looks to capitalize on making you schedule visit after visit after visit, unnecessarily.

I work Monday thru Friday, 8-4pm. The doctor is only open Tuesday thru Friday, until 4pm. So I not only have to take non-paid time off to schedule a visit, I have to pay co-pay every time. This is not sustainable.

The doctor is greedy and forcing patients to come in when it's entirely not required so he can bill insurance as much as possible. This is unethical and unacceptable.

I have filed a compliant with the NYS Department of Health and multiple medical review boards. The doctor is also pulling this with his elderly patients, manipulating them and their families to pay for visit after visit for no reason.

But alas, he's just one of a plethora of quack, unethical doctors that plague the Astoria area.

Submitted Feb. 18, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

The staff at Vitastat were very courteous, even though I was running a little bit late to my appointment. I was greeted very soon after arriving by Dr. Troung and through out the visit he was very thorough and listened to all my concerns. He took the time to follow up with my lab results and I really enjoyed that you were able to text his office in addition to calling/e-mailing. Would definitely come back again!

Submitted July 9, 2013

Facility Affiliations


Dr. Ken Truong's Credentials

Education

  • State University Of New York Downstate Medical Center (Grad. 2007)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Cigna
Oxford