Ratings for Dr. Craig M. Matherne

2
Staff
3
Punctuality
1
Helpfulness
3
Knowledge

Dr. Matherne’s attitude has changed toward patients. From 20 minutes down to a possible 5 minutes time to discuss any health issue now, that we have developed health issues. He does not listen when a caregiver asks him to check their loved one. He simply asked me if I thought I knew my loved one better than he did. I told him that I definitely did. I knew him better than he knew himself and my LO agreed. With me pushing for further testing, his opinion of nothing wrong with my LO was most definitely incorrect. My LO was diagnosed with Lewy Body Parkinson’s Dementia!
He also had me to set up an appointment for a procedure for myself just recently, that he is not qualified to do, but I trusted him. I have a copy of the paperwork I provided to the front desk for that next appointment. When I arrived on my appointment day, I was very sick with other medical issues that needed addressed ; however, he barged in very wild like, as my husband stated it, and asked why I was there. I told him he schedule me for a thyroid aspiration and he said very emphatically no, I did not. I again, said “you said if nobody was taking care of that nodule you would do it yourself. “ He sad I am not a pathologist. I told him I knew that but he said it needed to be done and I had always trusted him. He left the room, said nothing., so after 3 minutes I left. A nurse took me to see the office manager when she heard
me talking and knew I was upset. The office manager ask me if he had started acting weird since Covid?
.I told her I had no idea. He got upset a year ago when I ask him to test my husband and to please have him draw more than a clock!!! She said he has been throwing patients out for not wearing masks. I told her he had never done that to us but had made us remove our masks. She said something had to be done with all the complaints about him not spending time with his patients and being rude like he had started doing with us , and for throwing people out. Amy Taylor promised to get us in with another doctor. When I called back everyone was rude, very abrupt and had no answers. When I asked about being sick I was told to find another doctor, I was no longer Dr Matherne’s patient. My paperwork documents my appt and what it was for, OV fluid, yet I was ousted by him. The Tennessee Medical Board needs to look into this or someone please explain these codes to me and let Dr Matherne and me take a lie detector test. This seems childish to me!
I would never recommend him to anyone until he gets help like Amy Taylor said they would try to do to help him.

Submitted Oct. 28, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Awesome Dr!! He spends time with you and you feet you are important person!!!

Submitted Dec. 13, 2022

4
Staff
5
Punctuality
2
Helpfulness
2
Knowledge

Spends very little time with you. Doesn’t listen. Doesn’t seem to care. Find another doctor. We sure are. He was really good when he first got here, but not anymore.

Submitted Feb. 23, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Doctor Matherne help me a lot to get me get back on track with his knowledge. His interpersonal skills are outstanding.

Submitted Feb. 6, 2019

2
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Caring and helpful. Kind and a good listener. Great Job Doc! Lab techs there, not so good...poor moods and you feel like a bother to some..not all of them...

Submitted March 10, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Matherne is a very kind & caring doctor. He goes the extra mile to help his patients, is thorough, easy to talk to, and is a very concerned doctor. I would 100% recommend him.

Submitted Aug. 26, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Matherne has helped me so much with health problems that i have had for many years in the past. Problems with my stomach and digestive system that i have had since i was 14 years old. Now i am 47. Since i have been seeing him for the past 3 years, i dont have those problems anymore. He is a very kind man, easy to talk to. Also have had problems with anxiety and depression. Now i am able to deal with these problems through finding the right medications for me and i am so much happier in my life. He has always taken the time to listen to my health problems and concerns. Always told me that if i felt a medication wasnt working to call office to get me an appt sooner than my scheduled follow up appt so he could try another medication that may work better for me. My mother and father also see him as their physician and they have been pleased with his care. I read the other comments people have made and ive never had this experience with dr matherne or staff there. I would recommend him to anyone.

Submitted Aug. 12, 2017

3
Staff
2
Punctuality
3
Helpfulness
3
Knowledge

I was released from his Care due to his Nurse Saying She gave me A prescription And I never Recived it The Office Manager says she works With The Doctor Everyday Well that's Been Awhile ago no Prescription Ever turned into any Pharmacy. I told the truth and In This are Most Doctors Are affiliated With this Dotors group So Once Released Can not go To any other Group Affiliated With Johnson City Internal medicine The staff her are something Else

Submitted Aug. 4, 2017

3
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Went to new patient visit. Scheduled 3 weeks in advance. After scheduling time off from work. Only to have Dr.Matherne send in the nurse to tell me that, he had reviewed my chart and was not going to accept me as a patient. VERY UNPROFESSIONAL. BEING OFF FROM WORK FOR THIS APPOINTMENT COST ME AT LEAST 500 DOLLARS. My rating for this doctor lol would be a 0.

Submitted May 20, 2017

2
Staff
3
Punctuality
2
Helpfulness
3
Knowledge

Not professional looking, very disheveled, and his staff leaves a lot to be desired.

Submitted Aug. 20, 2016


Dr. Craig M. Matherne's Credentials

Education

  • LOUISIANA STATE UNIVERSITY SCHOOL OF MEDICINE IN SHREVEPORT (Grad. 1996)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
UnitedHealthcare