Ratings for Martha Smith Lightfoot

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I've been with her since I lived in Australia. She was the best coordinating with my doctors at the MS Clinic in Rochester and the doctors in Australia. The care I received from her was the best ever. I miss her very much.

Submitted Jan. 25, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Martha is the best.she always took care of me and my MS.I wish I could still see her as my MS hasn't been easy since my stroke July 15th

Submitted May 18, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

The Best!!!New more about MS that i could ever find.Miss you

Submitted Sept. 20, 2018

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Martha was the best MS NP I have had. She lead me through the most difficult times with my MS. I can not say enough about her professional attitude. She has been nothing short of a blessing for the last 10 years. Sorry she is gone. When info on where she is is known please share.

Submitted Aug. 28, 2017

4
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

She never was on time for appointments, even if you were her first appointment of the day she would come through the waiting room with her coat on 20 to 30 minutes late with some lame excuse about her son or traffic. This happened on several occasions not just once. She too would also order new medications or refills quickly on the computer often incorrectly resulting in not only confusion to me as the patient but at the pharmacy as well! Dr Dunn is a wonderful man and I am so happy she is no longer at his practice!

Submitted July 28, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Sure would like her back. She was the best MS NP in Rochester.

Submitted July 20, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been a patient of Martha Smith Lightfoot since 2007 , I find it very hard to believe the comment in the post calling her abusive , or threatening , She has never been anything but caring and professional with me . at this point in time I am without My heath care provider , I would like to know if You witnessed this action ? I would like My care giver back as would alot of others that I know of that are wondering why she is no longer in the office . if You didn't actually see this take place I would sugget You haave a sit down with Martha Lightfoot ...

Submitted June 9, 2017

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Martha is the best at what she does..she has helped me along with my sister with Ms for over 10 years

Submitted June 9, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

The way you treated my sister Judy today was totally unacceptable and bordered abusive. You are less than professional and to treat an ms patient with such disrespect is unacceptable. I will be doing everything in my power to have both you and Dr. Dunn removed from her care. A patient had a reaction to medication on your study, you didn't fully explain the side effects, nor did you check the lab result before the medication was given. Then you have the nerve to threaten her if she should return to the hospital because it makes your study look bad! You should be ashamed of yourself! MS is hard enough without caregivers like you!

Submitted March 10, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Her replies about meds were basic pamphlet type, stated several wrong facts.

Submitted July 31, 2015

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