Diana Kitzmiller Clinic Lake Orion
55 MAUMEE TRL
Lake Orion, MI, United States
48362
55 MAUMEE TRL
Lake Orion, MI, United States
48362
No Phone Number Provided
No Website Provided
AVOID!!!!! Encourages you to keep appointments with COVID-19 symptoms.
I called on the morning of appointments for my two children letting them know we were COVID symptomatic and they told me we still had to go in or they would charge us $200 for a “No Show”.
Unlike Bald Mountain Behavioral Health, I care about keeping people safe so we canceled the appointments for that day and the following week.
Then to my surprise, they charged my children $400 in “No Show” fees.....All because we were trying to keep people safe. When calling the office to discuss our bill, the office was EXTREMELY rude and hung up on me. I even had to get our attorney involved.
As owner of this office, I attempted to contact Diana to discuss the way her staff treats people, but she didn't care enough to get back to me. Check the other reviews on different sites as well. Overcharging and rude staff are the theme.
Submitted June 1, 2021