I have been seeing Dr CHENG for a neck injury due to a rear end accident at a stop light. My injury caused chronic pain for months before I saw her and no treatment was working. Julia was very patient and understanding. She always took the time to assess and explain what her plan of treatment was. She was always genuinely concerned with my personal health and well being. She is one of the most compassionate and caring health practitioners I have ever had the pleasure of having care for me. She has made significant improvement in my recovery due to her treatment. For that I am very thankful and would recommend her
without hesitation. Mike

Submitted Nov. 4, 2015

I would like to respond to the lady's comments below about her visit to Julia. I was also in the office that day in the room next door and the only person who was rude and curt that day was the client. Julia was as kind and sweet and gentle as she always is with me. She has always taken her time with me. I have suffered chronic pain for 4 years and she is the only one who has helped. I think this lady had personal issues she brought with her and took them out on Dr cheng. Shame on her!!!

Submitted Oct. 30, 2015

I have used Dr.Julia for joint pain and high blood pressure for five years and found her acupuncture and TCM herbs of great value. She has a cheerfull chat about my condition every time we meet. One is not rushed through the consultation with her and she listens to the details of your history. If you are elderly and need care long term Dr. Julia's acupunture would be the right choice to consider. A great teacher, thank you.

Submitted Oct. 30, 2015

I have been with Julia Cheng for the last 2 1/2 years. She has worked on my frozen shoulders eye pain , diabetes. chi, and leg pain , bowel problems ect. She is always pleasant , knowledgeable , comforting., I use herbal medical tx. as well. I highly recommend her to friends and family. As she has made a huge change in my life that my other Drs and family/friends can attest to. Thanks Julia for all your care. I'll be with you indefinitely.

Submitted Oct. 30, 2015

I would like to start by saying that Julia's knowledge of acupuncture is probably great, and I don't doubt she is a skilled professional. However, I found her personal treatment of me very troubling.
When I came in she asked who I was and told me I didn't have an appointment booked. But I was certain that I did, and later she said she remembered speaking to me a few days. When we consulted over the phone, I told her I was suffering from persistent jaw tension and headaches, likely as a result of the treatment I am undergoing for complex post traumatic syndrome. She told me that this would be "easy" for her.
I found she was very short and cold with me. We had a very brief discussion about my symptoms and she struggled to understand what I was saying. I did not feel she understood me very well, and I didn't feel like she tried to. I'll admit that I am a sensitive person, but I'm also a very rational and fair person. I went in with postitice expectations as I had read other reviews that praised her compassion. But I did not feel any compassion, empathy or understanding from her.
Before she began treatment I told her that I dont "love" needles. I would assume this is fairly common, that most people are not totally comfortable with the idea of being punctured with a bunch of needles. I wasn't overly nervous or apprehensive, I wasn't sure what to expect. Her response did not involve any understanding or reassurance. It was something along the lines of "why would you do this if you don't like needles?!"
I was a little nervous when she first starting to insert the needles but I got used to it pretty quickly. Does anyone feel totally comfortable having a needle put in their temple for this first time? During the treatment I felt my jaw pain, head pain get worse, and pain in my neck intensified. She came in to check and told me to "just relax. You need to relax". I wasn't particularly anxious and was quite content with the idea of laying down and relaxing. I'm well equipped with tools to relax my mind and body- mindfulness, mediation, diaphragmatic breathing, etc. When she removed the needles and asked how my jaw felt, I told her it felt more tense and painful. She said "it's supposed to be more loose. You're too tense , I told you to relax!" I think it would have been a lot better had she just validated how I felt instead of telling me it was my fault the treatment didn't work. Perhaps it is because I'm too tense, but that is why I sought treatment in the first place? I just felt like I was blamed for it getting worse. I certainly don't blame her or her technique for it not working, I am just offended how she responded to be when I told her the pain and tension were worse. She just came off so cold and accusatory to me, was very short and seemed to have no compassion. I felt so bad I started to cry and told her I was sorry, but I came in because of my tension and that her telling me that I was "too tense" wasn't helpful. I told her she seemed mad at me for not relaxing and she responded with "I told you to lie there, relax, like you're sleeping! You didn't relax!"
What I'm saying is that I did my best to relax, I didn't feel anxious during the session other than some "first time jitters". I wasn't worried or stressed, but the pain just got more noticeable and one of the needles in particular was hurting me. I can't help it if my jaw pain and headache get worse. The problem is not that I feel she is at fault for it not working, I'm sure she is a skilled practictioner and perhaps it will take a few treatments before I get any relief from my jaw tension. But I will not return to Julia simply because she was cold and rude to me and showed zero compassion. I had read that she was "personable," "sweet" and "caring" "loving" and "sensitive", but I honestly am doubting the validity of the reviews below. The person I encountered was curt and not personable at all. I don't know how anyone could experience her as warm and compassionate, she was just so cold to me.
It was a truly horrible experience. This is the first time I've taken the time to leave a negative review of any clinician, or service. I'll written many glowing reviews, never a negative.
It is my hope in writing this that others don't have the same experience as I had. I expected a warm and caring practictioner, and encountered someone very cold and insensitive. I would recommend calling Julia and getting a feel for her before committing to an appointment. If you get any gut feeling that she won't be a good fit for you, trust your instinct and look for someone else.

Submitted Oct. 27, 2015

I have suffered from a diagnosed Chronic Migraine Disorder since 2003. Earlier this year I found myself feeling down and lost thinking I'll never get my horrible and disabling pain under control. The miraculous skill of Dr. Julia Cheng gave me something I have not experienced in a very long-time, hope! I have tried almost everything to fight headache pain and migraines. Up to this point the most help? Narcotic pain killers, which of course is a vicious cycle of treating the effect, a "band-aid" so to speak, not a solution. Dr. Cheng gave me the wonderful hope of solving the cause. Having experienced many, many doctors and specialists over the years in South-West British Columbia, I have to say something about Dr. Cheng. Not only is she one of the kindest, sweetest, most caring doctors I've ever met, but one the most compassionate individual I've ever met! Many friends and family who never have experienced severe chronic pain, simply don't understand. But with Dr. Cheng's medical doctor degree and her education and experience in Chinese medicine and acupuncture, she has true insight and passion for helping someone in my struggling condition. I have come in at times rather down from my pain and Dr. Cheng has lifted my spirits time and again! Not only does the treatment feel like a huge improvement, but my emotions get a positive uplift too! I'm so thankful I found this lovely doctor and I look forward to continuing indefinitely! Dr. Cheng is one of those extremely rare doctors that truly and deeply care which is so refreshing. After being on disability since 2004, I'm so excited to start school in policing this September '15 and my goal will be achieved with the help of Dr. Julia Cheng. From the bottom of my heart Dr. Cheng, I am very grateful! Thank you for helping restore my health, and life! It is so wonderful when someone uses their gifts to help people!

Submitted July 29, 2015

We have found a wonderful caring doctor in Dr. Julia Cheng. She is always willing to share her knowledge and experience with us. We are treating arthritis pain in the knee and have found that her acupuncture treatments are most helpful. Dr. Cheng has a very loving and caring personality and we will definitely recommend her to anyone who is seeking professional help.

Submitted Feb. 13, 2015

The best remedy for infertility! After several miscarriages in the past, I was able to conceive and carry my baby to full term, I visited dr. Cheng regularly throughout the pregnancy and gave birth to a healthy baby boy. Dr. Cheng is extremely caring and sensitive to your needs, paired with plenty of knowledge and experience, you won't find a better doctor anywhere else! Highly recommend for any health issues!

Submitted Aug. 31, 2014

Dr. Julia Cheng is very experienced and knowledgable. She is very caring and personable. She was able to regulate my body, and solved all of my issues. She is amazing at what she does, and I highly recommend her.

Submitted July 4, 2014

I have suffered from severe migraines for many years, after visiting Julia several times, I have not had any migraines for over 3 months. She also diminished my neck pain. She is great at her job and has a lovely caring personality. I highly recommend her to anyone who may be dealing with pains of any kind.

Submitted March 17, 2014