I have been happy to have Dr. Northup as my primary care doctor for 5 years now. He is very knowledgeable and caring, but office staff/policies are something that really gets in the way of primary care. It was not until recently when I experienced the real issues with the office policies and staff. On a Wednesday, I was sick with something that seemed to be a bacterial infection that is still affecting my respiratory system. I was and am currently very not well, but it did not warrant an emergency room visit. Friday, I was still running a fever and felt terrible, so I called to see if I could be squeezed in that day (Monday if I really had to). Tuesday was the earliest day they could get me seen. If I was less severely ill, I would understand waiting that long, but fluctuating, persistent fevers warrant quick help. I went to the urgent care that Friday and ended up being prescribed antibiotics. Well, I got worse Saturday and seemed to be getting better Sunday, but I was still running fever and developed other issues. Tuesday, I realized it was not just going away, so I first called the urgent care for help with getting a better antibiotic. They would not help me, so I called my primary care again. I first leave a voicemail for the medical staff, then I call the front desk. I asked her to please let the doctor or a nurse to know that I called and needed help. She was very nice and helped me in that regard. I got a call back soon after. The earliest they would see me is Friday, and they refused to write any prescription until then. I asked why they wouldn't write me a prescription, and I was told it was because I "have not been seen in 7 months." Well, I had no reason to be seen for that time. The same person was very unfriendly when I asked why that mattered (it suggests they would write me a prescription if I was seen more recently). The reasoning made no sense, but I was told that is what the doctor said. I understand not blindly writing prescriptions to people, but I needed (and at the time of writing this review, need) help. Primary care doctor's are the primary care. Previous primary care doctor's would squeeze me in within the next day for urgent issues, and I know of other doctors who do the same thing. My ailment could develop into something worse, and after these events, I can not trust my primary care doctor to see me for urgent matters.

Submitted July 20, 2021

I have been a patient for about three or four years now and I have always enjoyed each visit with him. Great manners and kindness that is always displayed with the whole team.

Thanks Dr. Northup for all that you do to make people feel better.

Submitted May 14, 2019

I started to see Dr.Northup in spring. My initial first visit was positive and I was very hopeful that he might can help me. Even though he talks a lot about things not related to your problems , but I thought oh well he just likes to talk. The second vistit was to get all kind of testing done . Bloodwork, xrays and so on. Then things got weird. I was ask to completly undress . I ask why ? His assistance told me because the Dr wants to do an overall exam. I told her that I saw my gyn just a week prior and all was well down there. However , he insited to do a pelvic exam and I was very uncomfortable with it but brushed my feelings aside. After all he is the Doctor and he might notice something that might is connected to my GI problems. The exam was very rough and he kept talking about an issue I might have , however the issue was never confirmed or treated. After the exam he ask me about my sexual life and showed me a website where to buy libido enhancer . He even read the "raving" reviews to me. None of these things have anything to do with my actual health problems that I wanted to be addressed. Now it's August and still there is no solution but two sample packs of a medication that is actually counterproductive to my problem. I suffer from chronic diarrhea and was given Linzess. I told my Family Physician about my experience and about the meds I received . He was more than stunned. I don't know if other females experienced the same . I'm still dumbfounded if I'm just overreacting or if this is just wrong.

Submitted Aug. 20, 2018

Might as well go see a rock for the help you will receive. Extremely over priced. Once went in for a physical that was covered by my insurance, to be offered 3 free sample tablets of Cilalis. then was charged 330 for visit.

Submitted Jan. 4, 2017

Front desk girl at check in is very unprofessional, when you call you always sit on hold for at least 5 or more minutes. Dr Northup seems to be a pretty good doctor but you have to wait a really long time to see him. His nurse is rude and never calls you back, if you really need something done don't call his her call Authum she is the only one that seems to know what she is doing around there.

Submitted March 8, 2016

Dr. Northup was very unprofessional. He asked questions about my intimate sexual life out of self-proclaimed curiosity as I am in a same gender marriage with my wife. He informally chatted with me about his opinion that women are too progressive these days, mentioning that he is on a leadership board at his church and sees all kinds of things. He listed “same gender lifestyle” on my medical chart under issues needing to be addressed/ changed. He also could not explain why he needed to do a medically unnecessary exam which was not directly related to my presenting problem. He barely explained my test results, which was the entire purpose of my visit. At the end, his staff had me sign a statement confirming that I was refusing a follow-up appointment so they did not “get in trouble” for not scheduling one. Overall it was a terrible experience and I won’t be returning.

Submitted Feb. 9, 2016

Best doctor in savannah or actually anywhere his staff if very busy but always caring,. he has a great new very young PA she is smart and sweet. His staff always speak highly of him and that says a lot . His office manager is very nice and seems to be very caring and always says nice things about Dr. Northup. I would give Dr. Northup and his staff 5 stars in all areas any day. I just love his new Nurse Linda.

Submitted Jan. 27, 2016

This place deserves no stars. You wait for hours, Dr has you chart and doesn't look at it. Same complaints, different diagnosis4 times. Nurses complain about Dr. They have told me they have to work days without pay. Utilities get turned off for non payment, especially phone. This place is a joke

Submitted Sept. 26, 2015

Dr. Northup is the post intelligent, through doctor I have had since living in Savannah. I would highly recommend him to anyone.

Submitted June 30, 2015

Best of the Best. Has been my doctor for 34 years. I am 75 and very healthy, thnks to Dr. Northup!!!

Submitted Dec. 20, 2014