Dr Masur is an excellent communicator and surgeon. He explained to my husband very detailed informaton with regard to his surgical procedure. Pre op and post op visits were excellent. We would recommend him to anyone for his surgical skills and bedside manner. Thanks Dr Masur and staff!!!!!!

Submitted Jan. 24, 2024

My husband and I were very impressed with Dr. Masur. We found him to be a very caring and considerate doctor. He performed two different hernia surgeries (in two different locations) on my husband who was undergoing cancer treatment at the time. Dr. Masur was very thorough when making decisions concerning my husband's surgeries. Knowing how fragile my husband was, he made sure that all conditions were as perfect as possible before performing the surgeries. Both surgeries turned out well and my husband never had any postoperative issues at all. Every time we went to see Dr. Masur, it felt like we were seeing an old friend. I would highly recommend Dr. Masur to anyone needing a general surgeon.

Submitted Jan. 24, 2020

I went in for my initial appointment just to find out they did not know if my insurance would cover the procedure partially or in full. I already paid the $65 co-pay just to meet Dr. Kevin J. Masur and rescheduled the appointment for a later date once we knew what my insurance would pick up. I asked Dr. Masur directly if I would need to pay the $65 co-pay again on the next appointment, which he assured me I would NOT since nothing happened on this initial appointment. During the actual procedure on the next appointment, Dr. Masur took a personal phone call in the middle of the procedure. Not exactly hygienic or professional considering I had an open incision. However, he did good work. But biggest issue I have is I was later billed a second time for the co-pay. I understand perhaps I was mistakenly billed but when I tried to call and clear this up I got no where. It fell on deaf ears. In fact they just told me to call the insurance company, (which has nothing to do with this-they bill according to the coding). I appealed this and they sided with me, however I'm getting collection notices still. I called the collection department and spoke with Lisa who was extremely rude, she talked over me with an attitude and even hung up on me. I understand she has a job to do but I approached this calm and with respect. I'm simply trying to do my due diligence. Not sure what kind of practice they're running but I wouldn't trust them.

Submitted Feb. 27, 2019

Found Dr Masur and Advanced Surgical Associates after a poor experience with another surgeon (insurance and scheduling). The office was on top of everything, and Dr Masur was top notch. He answered questions, explained everything, and performed a perfect surgery. Couldn't have asked for anything better.

Submitted Feb. 22, 2019

Really kind and compassionate doctor, explaining procedure clearly and inquired about any questions I had, both before the surgery and after. Great experience. Would highly recommend him.

Submitted Feb. 1, 2018

Wonderful surgeon! Very happy with my surgery, the entire experience was top notch!

Submitted Oct. 27, 2017

Recently had gallbladder removed and umbilical hernia repaired. Dr Masur is great. He is very informative, and came to check on me every day I was in the hospital. Dr. Masur really cares about the well being of his patients.

Submitted April 29, 2017

Dr. Masur and his staff are excellent. Great experience with in office surgery. I highly recommend him!

Submitted Oct. 23, 2016

Words can't express how grateful and blessed I feel to have come across Dr. Masur. I'd been struggling with upper abdominal pain for many years and was referred to him by my GI for gallbladder removal surgery. From the moment I met him, the way he attentively listened to and addressed all of my concerns made me feel acknowledged and important. He's an incredibly charismatic and caring health professional, and I can confidently assure you that you'll be in great hands!

Submitted July 10, 2016

He is the greatest. Takes time to explain what he is going to do. His staff is wonderful. Very personable.

Submitted June 22, 2016