Ratings for Dr. Jill Tolia

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

One of the worst doctors I've encountered. first I arrived 15 minutes earlier then my appointment to fill out paper work but the door was locked so I waited and waited. I filled out everything and another patient came in about 15 min after me and demanded to go in first for her medication refill. the receptionist seemed intimidated and said ok yes I'll put you in first the patient clearly was addicted to whatever she was on she was loud rude shacking. The doctor was late and took her in first I waited over an hour before she brought me in I should of left but I gave her a chance. Anyway she said she had no clue what was wrong with my child and ordered a lot of blood test and told me to make an appointment in 2 weeks to go over them. She changed my appointment about 3 different times so the morning of my appointment the office called again and said she won't stay that late so come in earlier of call next week. My son couldn't make it because of school so I said well can I come in to go over the results and she said no the doctor will call you . well I waited 3 days with no call so I called the office and the receptions said the doctor said she gave you the results and their is noting else to say I was confused and said no she didn't and she said well I talked to her and you said you didn't want to come in I said no my son couldn't make it I wanted to and you said no so she said well come in 2 days later and you talk to her. I told her well you said she had nothing else to say to me so why would I come in for now? and she said I well talk to her. I never went back my son has been sick for 5 months and this is his life this doctor was playing with I would never recommend her to anyone!!!!!!

Submitted Feb. 11, 2016

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