ONP SPECIALTY GROUP
3571 Chamblee Tucker Rd
Atlanta, GA, United States
30301
3571 Chamblee Tucker Rd
Atlanta, GA, United States
30301
No Phone Number Provided
No Website Provided
please stay away..... if want quality chiropractic treatment. I had chiropractic treatment in the past to know superb service and this is not it. after one day once I arrived for consultation and realized it was open facility treatment I contacted the office-Chamblee tucker and explained I will not be returning (I made sure to record the conversation; to make sure of billing asking outright my charge for that 30 mins one day session I did not finish)....... even prior to coming I did research on this company to ask around how much their prices for services. staff said straight "we are not pricy so normally sessions run from $65-120 and we are the largest chiropractor services in Atlanta with in house doctor if needed; so I felt somewhat comfy and was really anticipating treating here while in atlanta ...months later; no bill ever received so I felt they kept their word......months later I get a lien for over $300 for a 30 min session of heat pads I did not continue with nor ever received notice will be charge; even with me recording assistant director I spoke with on recording stating that I did not complete treatment for billing and hope I return in the future.... to make things worst I immediately contact the office and was told to come in person to discuss or write them (the director/doctor hung up on me- even with me telling him i'm recording him and my attempt to settle billing for a settlement I already close so a lien will not help and that I recorded discussing my bill....even so who charges this amount for this poor ghetto serive). I called back approx. 15 times and each time soon as I identified myself "yes I will like to speak to billing" the front reps (2) and the doctor hung up on; even went as far as to say I place your number to the police for harassment... I finally contacted Valerie miller whose name signed the lien and called 3 way so she could hear how the staff at the location is handling me (very sad) that any business can bill you but not speak about the bill when in their letter says contact them to discuss and its your right; i'm not obligated to have to come in to discuss a bill (a location over an hour away)....stay away this type of company takes advantage of people and it shows. luckily I had my recordings to contest the illegal lien. word of mouth and referral goes a long way and do not support this company not just based on my experience; it is clear with their outrageous billing and instantly placing a lien that they said wouldn't bill me for this is they chiropractors you stay away from do yourself a favor and find quality for that price not a open facitily room with outrageous price. Truthfully,
as you can see from prior review i'm not the only one!
Submitted Aug. 5, 2014