***** Uncaring & Incompetent – Look Elsewhere ***** Below are the problems I have encountered with Dr. Larsen, OD (AKA, Professional Eye Care Center and Larsen Larsen and Starlin LLC). I have been a patient and customer for several years. My general opinion is that neither the office staff or Dr. Larsen doesn't care. He refuses to acknowledge that there are problems in his office that start with him. The order taker didn't care to call me back which would have cleared up many things. When I showed up, they didn't care to make exceptions for their mistakes. Doctor Larsen didn't care to even acknowledge the problems that he witnessed in the office, nor call me back personally. He instead had Nicole call me back on his behalf, then went home early. Larsen, nor anyone else in the office, has reached out to remedy the situation with my incorrect prescription glasses, billing, and incompetency I urge you to look into other offices so to as avoid any problems with this office.

Submitted Sept. 28, 2011