I have called numerous times since July bc this Co he's at now, I made an appt for my "Yearly Routine Eye Exam" which is pd at 100%. They billed my Medicare as a Eye Exam Office Visit which is not the true. Now they sent me a bill to pay a $45.00 copay instead of my Yearly Routine Eye Exam that is covered 100%. After speaking with other Medicare patients, they are doing the same to them. I've worked in ins billing my whole life and this is Medicare fraud. I've asked them to correct it so my ins pays it 100% however I've been told since August, they will have Dr. Garrett call me. As of today December 18th, 2022, NO RETURN CALLS and when I do call, they tell me the same thing...the Dr will call me...is this normal ? Nope....so all you Medicare patients, you need to pay attention to your bills from his office. I've sent a certified letter and if I do not receive a call stating it's their error, we'll it's time to file a civil legal case plus I have contacted my insurance company Aetna and Medicare and my next step according to Medicare they will pull all his claims and AUDIT them. I hate doing this because I really liked him but if he's going to screw us Medicare patients, he shouldn't be practicing and if that's what it takes, I CAN GUARANTEE HIM, I WILL. IVE GIVEN HIM PLENTY OF CHANCES AND NOW IM TAKING ACTION. ITS NOT A THREAT, ITS A PROMISE. WATCH OUT IF YOU HAVE MEDICARE BECAUSE IT WILL PROBABLY HAPPEN TO YOU.

Submitted Dec. 18, 2022

In the many years I have been seeing Dr. Garrett I have always been very satisfied with his staff and him personally. I understand he has left Berkeley, hopefully now the appointment waiting time to see him will be cut in half. I recommend him highly

Submitted Sept. 19, 2022

My experience with Dr. Garrett was so unsatisfactory, it led me to find another doctor in the Berkeley Eye Center practice. Now that he has left, perhaps I will go back to the Katy location. He may be knowledgeable, but he did not listen to me or my needs at all, and talked over me when I objected to how he wrote my prescription for contact lenses, saying he knew what was needed. Clearly NOT. Staff was good and they were punctual, helpful and knowledgeable.

Submitted May 2, 2022

My family and I have been seeing Dr. Garrett ever since I was a kid! His new location is at Grand Vision Center, a part of MyEyeDr. on Spring Green! Beautiful location!

Submitted June 5, 2021

I have been seeing Dr. Garrett for years since my lasik at Berkley. I would highly recommend. I’m sad to find out that he’s no longer at this practice. Where did he go?

Submitted March 18, 2021

This is by far the best eye doctor in all of Texas. I love Dr. Garrett!

Submitted March 11, 2020

The Katy Berkeley's office is the place for eye Care/ I had an appointment on 2-14-2020- I did not even have to sign in the girl at front desk said she would do for me, Olga the nurse did some of the testing before Dr. Garrett arrived. Dr Garrett finished the eye testing. (less than 1 hr) May I suggest you call Berkeley Eye Center in Katy for your eye needs. - Doris Eckermann

Submitted Feb. 24, 2020

Good experience. The staff was professional, helpful and able to answer all my question. Schuyler Perry

Submitted May 20, 2019

In for eye exam every one was very friendly. Doctor Garrett explained what needs to be done.once completed went to check out and on my way. Sharon Neville

Submitted May 14, 2019

My recent experience was great. Dr. Garrett and his assistant (Sarah) were great and accommodating. I struggle with dry eye yet dr. Garrett continues to work with me on “next steps” for improvement. The check in was easy and check out was quick and complete. Thanks Berkley Eye Center. Donna Ermis

Submitted May 6, 2019