Ratings for Dr. Dean R. Bennett

4
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

Terrible people skills. I trusted him to do my surgery even though he answered my questions with flippant remarks and did not explain the procedure fully. Big mistake!
My surgical results were very poor, I still have pain and the same problems I started with.
I’m so sorry I let him do my surgery - I would never recommend him to anyone.

Submitted Nov. 2, 2017

1
Staff
4
Punctuality
1
Helpfulness
4
Knowledge

Cindy is horrible with patients! I wonder if Dr Bennett even knows about the way she treats his patients who pay for her salary.

Submitted Aug. 7, 2017

2
Staff
2
Punctuality
3
Helpfulness
4
Knowledge

I had right total knee replacement by Dr. Bennett and within 3 months the replacement had become unseated due to not being properly glued. In addition, during my surgery Dr. Bennett cut through the popliteal artery and nicked the popliteal nerve. I needed 3 surgeries o correct the artery and now have permanent nerve damage in my lower left leg which prevents me from being able to work. Dr. Bennetts words to my husband after the surgery was "I f*cked up". I had to have another knee replacement surgery to correct the mistakes of Dr. Bennett.

Submitted May 24, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Stay Away! Rude, Demeaning, 4 hour wait, horrible ..worst experience I've ever ever had with a Dr. If you can call him that!

Submitted Oct. 5, 2015

2
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Sepsis and renal failure.
How it could have been avoided:
I had a double bunionectomies and surgery on three other toes on 4/26/2010. In the recovery room when I woke up, apparently I was screaming in agony and crying. The ankle block that Dr. Bennett should have done failed so I awoke with no pain medication or numbing of the surgeries. He used a drill on my left metatarsal and he sawed the bone in half on my right metatarsal and removed the joints in toes numbered two and three, as well as breaking the bone, straightening the bone and put in a pin in toe number four of my right foot.
The anesthesiologist was very concerned about me and wanted me admitted to the hospital. He called the surgeon explaining that the pain that I was in was not normal and that I should be in the hospital. My mother and husband also wanted me in the hospital so I could be properly monitored because of the severity of the pain. The surgeon refused and told the anesthesiologist to send me home, even though I was in excruciating pain and could not walk.
My husband told me that it appeared that Dr. Bennett could not wait to leave the building and gave confusing and incomplete instructions on how to administer the pain medications he prescribed. He did not explain or write on the discharge instructions the proper process in administering the medications, when to stop one medication before beginning to the next to my husband. In addition, the surgeon had a complete list of all of my current medications and should have told my husband or me and written on the discharge papers that I should not take certain medications while on the narcotics for pain. I had coordinated my RX's with my primary care doctor, other doctors with the orthopedists office so that all of my doctors were on the same page, yet the orthopedist didn't even read what medications I was currently on and what adverse effects would happen while taking them with the narcotics.
4-5 days later, I collapsed and was taken by ambulance to the ER dizzy and vomiting black coffee grounds and was diagnosed with sepsis and renal failure. All pain medications were stopped due to the renal failure and I suffered in extreme pain during and after my stay in the hospital. The surgeon came to the hospital to see me the next day and change my bandages. When the bandages on both feet were cut open, there were huge oozing sores and blisters that were very painful all around my ankles that looked as though they were MRSA. I asked the Dr. Bennett what the pus and infection around my ankles was from several times and he completely ignored my question and never answered. In addition, I had requested antibiotics the day of my surgery and he refused to write me a RX for any antibiotics. In addition, when the Dr. Bennett first changed the bandages there was no apparent evidence that any disinfectant had been used on my feet, such as betadine, which leaves a distinct staining on the skin. When I went to see the Dr. Bennett at his office for the 2nd bandage change I told him that I was in extreme pain and could I please have something for pain - he replied "after what you've done" NO. On what was to be my next post op follow up I was told that Dr. Bennett had suddenly left the practice while he was still treating me.
I was asked if I wanted to follow him to his new office and I politely declined and began seeing his replacement. In examining my right foot, the “new” orthopedist said that my big toe was crossing under my second toe and that another surgery was necessary because the original bunionectomy was not done correctly. I had the second surgery, had no pain when I awoke and no complications, and was given antibiotics as well. I still need one more surgery on the right foot.
I believe that if the original orthopedist was not preoccupied by whatever appointment he was rushing to get to he would have adhered to the proper standard of care. I think if he was not rushing, he would have properly used antiseptic and overseen his staff to assure that proper procedures and standards were adhered to. The surgeon should have stayed until his patient was awake so he could take any necessary actions if required for his patient. Dr. Bennett should have definitely listened to and followed the recommendation to hospitalize me as requested repeatedly by the anesthesiologist. He should have reviewed the medication list that I gave him and made decisions about which medications would be damaging or dangerous to take while on narcotics. The surgery and therapy administered by Dr. Bennett was below the standard of care expected of orthopedic surgeons.

Submitted Jan. 28, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been going to Dr. Bennett for 15 years. He has always been helpful, straight to the point, and honest. I would recommend him to anyone in the area.

Submitted Aug. 27, 2013

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Dr. Bennett did my knee replacement. He is satisfactory as a surgeon but his people skills leave much to be desired. I have more problem with his billing staff. My surgery was done in April 2012. I saw them four my times after my surgery, including the last visit when I updated my new address. My primary and supplemental insurance were billed. I heard no more from them. This week (15 months later) I got a call from them saying they were sending me to collections. Apparently they sent the bill to the old house and it was returned. Although they had my cell phone number (they called me on it to threaten me), they they never bothered to call and verify the new address until this week. It seems unreasonable to me to threaten people with collections when you know full well that they didn't get the bill.

Submitted June 26, 2013

2
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Very poor bedside manner. Recommended surgery but would not feel comfortable having this doctor do it.

Submitted April 4, 2013

1
Staff
1
Punctuality
3
Helpfulness
3
Knowledge

Waited over 45 minutes to be seen, and not even an apology from the staff. I understand it happens, but at least show some sympathy that people take off work to come to appointments and if I were 45 minutes late, I'm sure I would have been charged a fee. Dr. Bennett was straightforward. Definitely true about the different type of bedside manner, but that is fine. The thing that really upset us at the end was that they charged us $50 for a boot, which they said was to "recoup their cost" if insurance doesn't pay. We later got a bill for ANOTHER $43. Tried calling and got nowhere with the billing manager. She said it was worth the $43 to lose us and any of our friends and family as customers so that is their decision. It wasn't even about the money, it was about the principle of honoring your word. They also charged my insurance company $400 and I found the same boot online for $87 so make of that what you will. This is what is truly wrong with healthcare.

Submitted Sept. 5, 2012

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I wish I have pages to express how this guy( I am sorry but I can not call him dr)is not professional at all. I am a doctor , I fell on my buttocks and knee at work . He was wearing shorts on my first visit , with out checking me sent me to MRI . When it came back after a week negative . I felt that he had impression that I was acting or exaggerating , confirming that I am normal. After 4 month of visiting him I asked him(almost begged) to physically examine me and thank God he did . He said there is bunch of nerves there . I went to see a neurologist and Yes. I did damage my sciatica which explains my symptoms. I don't think that sciatica diagnosis is that difficult . Plus that Dean supposed to be a doctor not insurance adjuster or police . I hate passing through inova fairoaks area just to not remember him.

Submitted Jan. 9, 2012

Facility Affiliations


Dr. Dean R. Bennett's Credentials

Education

  • University Of Pittsburgh School Of Medicine (Grad. 1978)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Anthem
Blue Cross / Blue Shield
Cigna
Medicare
TRICARE
UnitedHealthcare