My wife really loved Dr. Adelman but the front office manager his wife is ridiculously rude, discourteous, and not flexible at all. Over the last three years My wife has been required to have an office visit every 60 days, according to my calculations that is 6-7 times a year equating to at least 36 appointments give or take. The office manager/wife does not ask what appointment dates or times will work for her but schedules the appointment and that's it. Unfortunately, My wife has had to cancel or reschedule 8 times over the last three years. She is a school teacher with two titanium rods in her back with 46 screws. SHE IS AT LEAST STILL WORKING and not living off of the government like so many. This clinic has absolutely no flexibility when it comes to scheduling. As A high school teacher my wife is often time required to attend last minute meetings, deal with students and parents that require immediate attention, as well as parent our two teenaged daughters. Dr. Adelman has always been very kind and understanding to my wife, MRS. ADELMAN on the other hand is vicious. We just received a letter in the mail stating that my wife will no longer be cared for by Dr. Adelman and she probably needs to find another doctor in the "Yellow Pages. I can't make this up, it is in writing on their clinic letterhead. This is truly tragic as my wife needs the nerve medications in order to function, and even more tragic is this clinic run by Mrs. Adelman has zero empathy for hard working adults that put their trust in Dr. Adelman. I am sure he probably does not even know that this letter was sent even though he promised my wife that he would "Always" be her Doctor. Don't do business with these people, unless you're a pain med junkie that can stay at home and not need to work, that way you'll be able to make every appointment 6-10 times a year without cancelling or rescheduling.

Submitted April 18, 2024

The best doctor someone can have !!!!!
I drive two hours one-way consistently, and I consider my time to be very valuable I own my business with several employees

Submitted April 9, 2024

Both Dr Adelman and his wife Nurse Vickie are excellent skilled Doctors and Nurse Vickie is Fantastic. They work so hard to help you. They both are amazing and well Appreciated. K.Charlebois.

Submitted Oct. 23, 2023

Dr
Doctor Adelman is probably the best PCP in East Texas. He actually asks important questions and listens. He is very cautious with medications and their interactions with each other. I won't be seeing anyone else until he dies or resigns, whichever comes first. I have been a patient of his for close to ten years and feel I can't get better care for my many ailments anywhere.

Submitted March 7, 2023

I am blessed to have a doctor like Dr. Adelman. He listens to what you have to say and he cares about you.

Submitted Feb. 18, 2023

He is A WONDERFUL DOCTOR who listens and cares about his patients.There should be more doctors like him

Submitted April 8, 2022

I went to get my medicine at pharmacy and it was not called in. I had been in the office the day before . Vickie told me it was sent in. It was not! When I called for appointment so I could get my medicine I was told I was fired. Vickie was so rude!! I have asked my records be sent to new doctor and Vickie said they would get to them tomorrow f and when they could.

Submitted Feb. 24, 2022

To end the harassment and threats from Nurse Vicki Adelman, I sent the following message to her and her husband Dr. Neil Adelman
I am revoking any and all expressed , implied or written authorization that may have granted you, Vicki Adelman permission to have access to my medical records from this moment forward. Your threats are unacceptable and unprofessional. Any future access you have to my medical records will be considered a violation of (HIPAA), Public Law 104-191 .

If there is any activity in my medical records after 12:00 noon today by either Dr. Neil Adelman or his wife Vicki Adelman , I will be suing them for everything I can get out of them

Submitted Jan. 22, 2022

Decent doctor but his wife/office manager is a raging displeasure to be around. Never before have I experienced someone so rude and intentionally unhelpful to patients. And getting her on the phone is worse. She very aggressively yelled at my grandmother when she called asking about prescription refills, making her cry. Definitely looking for a different doctor.

Submitted Jan. 3, 2019

Dr. Adleman is a fine doctor he has never been anything but kind to me but his wife is the most insufferable person I have ever met. It made me so glad to see other people have had the same experience as me. When something happens like what she did to me you wonder if you brought it upon yourself but clearly I did not , you want to be able to trust your doctor or your nurse with your personal information and it really hurts to have it used against you. do not trust this lady you let her take your vitals but if you have anything else go directly to Dr adelman or one of the other nurses

Submitted Jan. 22, 2018