Dr. Robert L. Alan

3.9 ( 5 reviews )

Staff

Punctuality

Knowledge

Ratings for Dr. Robert L. Alan

2
Staff
4
Punctuality
1
Helpfulness
3
Knowledge

My medical doctor recommended that I go see an eye doctor because of some medical issues that I was having. I went and Dr. Alan understood why I was there. He and his staff billed my insurance company for a routine eye exam. My insurance denied it because the billing codes were for routine and not for medical purposes. I had to pay out of pocket $235! And when I brought this matter to Dr. Alan's attention, he would not amend the codes. This eye exam was a waste of money!!

Submitted Sept. 12, 2012

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Alan has been my regular eye doctor for over fifteen years. I visit his office yearly for an annual exam and on occasion for other eye issues. He is soft spoken and fairly reserved yet will readily and thoughtfully answer questions, discuss any problems, and give his recommendations as needed. I have been very happy with his care. In my opinion he is a first rate provider and sensitive to his patients' concerns. I've always found the office staff to be very helpful and kind both on the phone and when at appointments.

Submitted Aug. 10, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Alan is Very knowledgeable, was willing to explain and answer all my questions. At the end of my appointment, Dr Alan walked me out to the front office. Staff is excellent. Very friendly and helpful office.

Submitted July 21, 2007

0
Staff
3
Punctuality
1
Helpfulness
2
Knowledge

Dr. Alan was rude to me, brusque and did not explain procedures. In giving an eye examination, he started to shove a machine up to my eyeball without explaining what he was doing. He then left the examination room without saying goodbye. Horrid bedside manners.

Submitted Sept. 26, 2006

0
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Alan performed surgery for my cataracts twice and each time was I comfortable in him doing so. He always leaves a great impression as he is indeed nice, helpful and knowledgeable in his practice. I highly recommend him when it comes to your eyes.

Submitted March 15, 2005

Facility Affiliations


Dr. Robert L. Alan's Credentials

Education

  • Jefferson Med Coll-Thos Jefferson Univ, Philadelphia Pa 19107 (Grad. 1964)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Medicare