Great service, excellent follow up. highly recommend this clinic !

Submitted Oct. 25, 2017

I had an open-bite and had a midface lefort. Dr. Nish Shah didn't tell me, until the day before the surgery, that he was going to have to make changes to my nose. This was after two years of already wearing braces to prepare for the surgery. He assured me that I wouldn't notice any difference, and that all of the changes would be made to the inside of my nose only. Now the tip of my nose is rotated up very high, my left nostril looks like a canyon, and is super exposed. I used to have to tilt my head very far back to look up my nose, but now it is very easy to see inside of it when I barely tilt my head back at all. This surgery was done when I was 24. I am 33 now, and I still regret having the surgery to this day. It greatly impacted my self-esteem, and I hate taking photos. Many times I have tried to contact him to ask him to fix my nose, or to pay to have it corrected by someone else, but he has never offered to do so. Honestly, I would be afraid to let him try again. I feel like he was deliberately deceptive waiting until the day before my surgery to inform me that my nose would be changed. Had I known that from the very beginning I would have reconsidered. He was paid $16,000 dollars to do the surgery, and he lied to me. This experience hurt me beyond words. Go somewhere else.

Submitted Nov. 7, 2016

Dr. Shah extracted tooth #30 to prepare it for an implant.
During this procedure he removed tooth #30 and placed the implant into the bone on the same visit rather than return in 2 moths to have the implant put into place....which is normal.
Later his dental assistant told me this was her idea that she suggested when her nephew, cousin, son...one of her relatives had the procedure done.
Not sure what the rules are that a dentist is compelled to follow while placing metal objects into folks' jaw bones. I would think they are decided by some sort of board and not simply suggested by an assistant and then used on patients whenever they so choose.
The process continued and was eventually finished by another dentist putting the actual tooth in place.
I was asked to return to Dr. Shah's office in a few months for a follow up visit.
Before I returned the surrounding tissue had been infected and was quite painful for quite some time.
I called Dr. Shah's office a few weeks prior to my visit and was told, in a rather condescending way, by the receptionist who answered the phone to make an appointment with my family dentist to have the painful tooth looked at...although Dr. Shah is responsible for any follow-up issues that might occur since he is the dentist who extracted the tooth and placed the implant.
Since I had no dental insurance that was not an option so I waited for my appointment.
Dr. Shah agreed I had some infection and he prescribed an antibiotic.
After 2 weeks I went back for a follow-up appointment still in much pain.
When I saw Dr. Shah he told me he could do a few things including open a small flap to see what was going on underneath.
He poked and prodded around and concluded the pain was due to an exposed nerve on an adjacent tooth.
The pain, exclusive to the tissue surrounding tooth #30, was being caused by an exposed nerve on an adjacent tooth.
At the time that rationale sounded like a HUGE load of rubbish....a does even today.
He told me to make an appointment for 1 month from then and he cut me loose even still in quite a lot of pain.
He told me to check with my family dentist to have the adjacent tooth with the exposed nerve looked at.
On my way out, angry and in pain, I chose not to make another follow-up appointment due to his absolute nonchalance and complete indifference to my pain.
He did not offer any explanation as to why an exposed nerve on an adjacent tooth would cause pain only to the tissue surrounding tooth #30 yet caused NO PAIN to the tooth from which the nerve was allegedly exposed.
He completely washed his hands of me and sent me on my way...in pain.
I made an appointment with another dentist that was paid out of my pocket since I no longer have dental insurance.
This dentist told me, in no uncertain terms, there is no exposed nerve on the adjacent tooth and that the pain on tooth #30 was due to more inflammation and infection. He said if I did not act FAST I would lose the tooth, the implant, and the nearly $3000 I have paid out of pocket along with whatever my former insurance company paid.
I sent Dr. Shah an email message on his own web site to which I received no reply whatsoever.
I went to Dr. Shah's office and was told I could only leave him a written message...I was not allowed to speak with him.
I left a message with his receptionist asking Dr. Shah to call me "urgently".
That was 3 weeks ago and he has yet to call me.
I have begun my formal complaint about Dr. Shah with the Arizona State Board of Dental Examiners and will do so with whatever other avenue that exists to have him investigated.
There are LOTS of dentists in the metro-Phoenix area.
My advice would CERTAINLY be to keep looking for one if you are reading this review.
His actions say he is only interested in your money....not your health or level of pain.

Submitted Nov. 1, 2016

DMD/MD Doc provided no pain tooth extraction, that's what I like!

Submitted May 3, 2015

Very organized office, friendly and knowledgeable staff, short wait time. I was fully informed before, during and after the procedure. I would highly recommend Dr. Shah.

Submitted May 8, 2014

Very poor surgery---left bone in jaw and wont fix. Also refuse to bill BCBS even those shows as provided. Process in appeal and in the medical review board but very unethical and would not go to this place. Beware if you have to go here. There are so many other places to go recommend that versus here.

Submitted April 8, 2014

Dr. Shaw and his staff were very helpful and professional. Gave us very detailed instructions after my daughter's surgery. Dr. Shaw called that night making sure she was ok. They even got us in immediately for an extra check up due to my daughter being worried.

Submitted Jan. 18, 2014

The entire staff was very friendly, helpful, and made me feel very comfortable. Excellent Doctor!

Submitted Nov. 29, 2012

Great staff, quick, clean and did all my paperwork! Thanks.

Submitted July 31, 2012

After 2 teeth were extracted, it was not explained the procedure was a difficult one and there would be significant pain. On the follow-up visit, Dr. Shah only spent about 30 seconds with me and seemed very "matter of fact" about my pain level and ongoing treatment.

Submitted June 1, 2012