Rate Hopital Du Sacre-Coeur
Ratings for Hopital Du Sacre-Coeur
I was taken to the emergency following a car accident. I felt severe lower back pain immediately after we were hit from behind at 60 km/hr.
My experience at Sacre-Coeur was horrible. They put a brace on my neck because they thought a spine fracture would paralyse me. They took a scan of my neck but they didn't give me the results until 14 hours later. I was kept ovenight waiting for the results which proved to be a nightmare.
They told me to click for nurse service but it would take more than 30 minutes before someone came.
I asked for painkillers and it took more than an hour for them to bring them.
I spoke in English and was asked why don't I speak French. They refused to answer in English.
They were rude and unprofessional.
When I complained that the neck brace was too tight and hurting my ear, they told me that's the way it must stay. It may me feel they wanted me to suffer.
When breakfast was served they placed the tray next to the bed and told me someone else would help me eat. I waited 2 hours and when someone came to remove the tray, he asked me why I didn't eat. I explained to him that because of the neck collar, I couldn't move my neck. He placed a piece of cheese on my chest, he spread some jelly on my toast and and handed it to me. He opened the juice and left it on the table. When I told him the jelly soiled my gown, he said that's not a problem.
When I remarked that I couldn't bend my neck, he placed a straw in the juice container and left the juice on the table. I couldn't reach sideways to grab the juice but he didn't seem to care. He was so unsympathetic to my situation that I told him to leave.
I felt like vomiting and pressed the button for help but nobody came. When I heard voices in front of my cubicle I called out for help. The person that answered asked me rudely why I was screaming and asked me what was the problem. I told him I felt like vomiting so he brought me a bed pan and gave it to me saying someone will help you.Nobody came.I vomitted into the bed pan.
When I was released, my husband asked for a wheel chair. When he asked a second time, the nurse told him he can get a wheel chair himself at the entrance of the hospital.
In general, I was terribly disappointed by the lack of professionalism from the majority of the staff we dealt with. I hope I will never need to go there again.
Submitted Feb. 22, 2017 | flag
My husband spent 10 hour in the emergency room with our three year old son who had a very high fever, there were six people in the waiting room and they just sat there, the doctors didn't call pacients for hours in a row, he could hear the nurses laugh, nobody cared about the fact that there is a sick child waiting for so long. I wish they get to wait in the emergency room with their kids for 10 hours!!!
Submitted Feb. 6, 2017 | flag
Worst hospital ever, please don't go there. Maternity is terrible, doctors are terrible, NURSES ARE TERRIBLE. I would have lost my baby there if my mother was not with me because of their incompetency! My mother saved my baby and I, he was born in distress because they were not listening to us, baby heart rate was lowering with every contraction and when I told the nurse she yelled at me! Doctor never came to see us and the nurses were rare. Until i started crying and my mother threatened them to do something and that is where they decided to start the delivery but it was too late and my son went in distress. And I was the one who told them " why is it not crying?" Because they were acting like everything was fine and kept cleaning my son!!!! When I said that, they took him to another room and started CPR...
This hospital is really the worst, I am so traumatized by the delivery I had there and by the fact they I almost lost my baby. Dr Jean, a stupid cow who walks around instead of taking care of her patients! They don't even let you rest after delivery!! They keep bothering you at every hour. I am planning to sue them very soon!
Submitted Jan. 12, 2017 | flag
Terrible place to deliver i dont sugget pregnants to give birth at this hospital, its dirty hospital, bad service!
Submitted Nov. 21, 2016 | flag
worst hospital ive ever been to i had dr stephan Roulier.. he rejected to listen to my problems and demanded for an ultra sound for my kidneys and ovaries.. horrible service i recomende you people stay away .. after i requested for my tests he closed the door on my face
Submitted Oct. 16, 2016 | flag
Father fracture his neck (C6 C7) surgery went well, I.C.U care was ok, but after being moved to another unit everything was bad. Staff not attending patients needs when needed, father almost got bed sores because he wasn't being rotated often, not responding to the " I need attention button". Nurse's slacking off and fooling around.. What a JOKE
Submitted Sept. 22, 2016 | flag
It's a very old place it should be demolished and replaced with UpToDate and modern hospital. I have been hospitalized for a long time and I observed many patient getting an infection after surgery.
Submitted Sept. 16, 2016 | flag
This is the worse hospital ever. Worse service ever
Submitted Sept. 2, 2016 | flag
Awful no running water abusive doctor painful invasive procedure without my consent really
Submitted April 19, 2016 | flag
I won't ever (even) suggest my enemies to go their. Unfortunately have to come here cuz I got fever. My fever was at 103 by the time I get here in the emergency. And after 5 hours I am still sitting and waiting that they gunna call me and check. I don't know y they name it emergency when there is no service. Even in a third world country emergency means emergency.won't recommend anyone to go there.
Submitted April 4, 2016 | flag
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