Ratings for Cox
Our family doctor called in a referral to Cox Urology to contact us with an appointment for my husband who obviously needed an appointment. It has now been 15 days and no call from Urology. Today we went to another doctor who called in a referral to another Urology Dept and we already have an appointment. Poor, poor patient care, but nobody cares any more about patients, especially Cox Urology.
Family practice and Obstetrics in Monett, MO went to ER ran test said i was fine that my beta levels fell a little, told me to go to my doctor office on Monday and get seen and run more test. Not once did the ER offer to do a ultrasound on me to see if the heartbeat was beating of the baby. Go monday to see my doctor and they say " we cant get you in today so come back wednesday and i tell them that im still bleeding and its no letting. Again they said that to come back wednesday at 2:00pm. I go home and call them and argue and finally a reception lady tells me she will send my doctor a message via online and see what to do. No one had thought about sending my doctor a message or even trying a little harder to get a hold of her. I get seen Tuesday and nurse practionar Russell sends me to get more blood done and a ultrasound right then and there. As we expected the baby had no heartbeat. We waited almost a week to get any answers or results. Dr. Lucore is amazing but the staff does not communicate at all. This should have been taken more seriously and not pushed aside.
Waited 2 hours in the ER with kidney stones and the wonderful pain that comes along with them. Only 3 people ahead of me and they got right in. I had to wait 2 hours. Other people came in after me not in pain at all comparatively speaking and they got in before me. Did they make a reservation? Then another 30 minutes for the doctor. then they decided to give me pain medicine. At least they realized my pain level finally and gave me morohine. Then did CT scan and said yep it's kidney stones. Then sent me home. 6 1/2 hours total and they sent me home. Wouldn't even call in my pain meds. I had go the pharmacy and sit there and wait. Absolutely no excuse for this poor service. I'll drive to Branson next time. Cox South Sucks.
This is not where you want to go if you want to be taken care of and a staff that cares. two people to a room. Big problems with my IVs, blood trnsfusion, did not have a doctor assigned to me after 2 days of stay from emergency. The food is awful, they would not help you shower only a bag of wash towels. My stay at Cox south 2 times was awful.