Ucsf

Some departments have excellent MDs, not all have well trained staff. If you get a crappy MD and/or crappy staff, give up and go anywhere else. Patient Relations is worthless - you will never get any satifactory resolution to issues. Some departments require basically a bulldozer to get in. Give up and go anywhere else as it will likely be an ongoing problem with scheduling and appointments. UCSF's reputation will catch up with itself sooner rather than later. It can be a very problematic institution offering only problematic patient care.

The only thing great about UCSF is that they are clean. I have had MULTIPLE issues regarding scheduling errors where I have set appointments only to have them changed on me without my knowledge. I had a surgery checking date of 6:30 in the morning and I made sure that I got that timeslot because I live in the East Bay. The surgery scheduler at the women’s health center assured me that I was going to get the 6:30 AM slot. I find out couple days before the surgery that I’m supposed to check in at 12:10 PM. I had no idea this was changed. Another time is when I was given a link by a nurse if you have my chart website to schedule my own appointment to have my IUD removed. I checked and double checked the date and time put it in my calendar. I had to wake up 5 o’clock in the morning to beat traffic to come from the Eastbay. It took me an hour and a half to get there. I had to pay for bridge toll, the parking garage and gas to get there. As soon as I got there, the receptionist said that my appointment was the following month and I had no idea. I don’t know what their issue is with their scheduling system but this is happened repeatedly. Luckily, I was able to get my IUD removed that day by my primary gynecologist back in East Bay so I drove back to the east bay from San Francisco for nothing. I’ve just had it with UCSF. I’m never doing anything there ever again. The week before all this happened I was turned away at Stanford emergency to get my IUD removed because it was bothering me so much. They sent me in the middle of the night to UCSF to have them remove it since they were the ones that placed it previously. They turned me away, then also saying that they had no one to remove it. I usually went to Sutter where my primary Gynecologist was located and he literally took it out in two seconds. The UCSF emergency room doctors could not locate my IUD on ultrasound told me so got an x-ray located it and told me they couldn’t find my strings. Don’t go to UCSF don’t they’ll mess up everything.

Ucsf health deserves no star nothing from apptmt to talking to “your “ doctor etc patients friendly. Why do we give it so much tax money??

Horrible experience! Residents are all you can get as a new patient. My experience was not good. The resident was TOO inexperienced. I have a PPO insurance plan. Yet, UCSF mandates the primary care MD attend all issues, under their license. They won't refer you to a specialist in the UCSF system if they have authorization to treat!!

I've been a patient with UCSF for over 25 years now. I received excellent care from them for fifteen years but I no longer recognize this healthcare system. I was a nurse at San Francisco General Hospital for almost 30 years, and I've never experienced such poor care as I've seen at UC for the last 5 or 6 years. Appointments are almost always three weeks to a month away (I was urinating blood and have a history of bladder cancer and was told I couldn't see a urologist for six weeks!). On the day of the appointment you will sit in the waiting room for an hour past your appointment time to finally see your doctor. The telephone menu system to make an appointment or get information is absolutely appalling... it takes 20 minutes to navigate through mostly useless information in order to just reach an actual person (if you're lucky). You'll often be asked to leave your number and be informed you'll be called back by someone at UC within fifteen minutes... good luck with that. You won't receive that call and will be forced to navigate your way back through the menu system to wait on hold for another half an hour. UCSF has built a lot of new facilities in San Francisco in order to increase their patient load, and has done nothing whatsoever to hire more doctors, nurses and staff to accommodate them. I've heard a lot of horror stories about Kaiser, but UCSF has sunk way below that. I encourage people to stay as far away from UC as possible... they may have state of the art equipment, but there's no excuse whatsoever for their incredibly poor and negligent patient care.

After I waited several weeks to see him, Dr Leon Dayron cancelled my intake appt the day before with no rescheduling options sooner than a full 2 months later, and as far as I know without regard for the several weeks I waited to see him at a virtual appt. From first point of contact with UCSF Mental Health Services I waited over 6 weeks for a virtual appt with this resident Dr. Then the DAY BEFORE my appt was scheduled, he cancelled it without regard for making any time for me to reschedule with him; and thereby throwing my place to the back of the line (another 2 months) for a virtual intake appt which is the first in a long series of appointments I require that I may find a home in my own body that I live with every day. What threw me about the whole experience was not only being unceremoniously and frankly unprofessionally dropped from a calendered appt after waiting out the entire period was that the scheduling person claimed the Dr "would not be in". This was a virtual appt. He could have taken it from anywhere, and had the innattentiveness to instruct the scheduling person to tell me that he would "not be in" for a virtual appt?! I would not see him if he were in. I want to be well before I'm elderly or worse. I would have expected better treatment and consideration for even the simplest of appointments much less one that impacts my life so heavily. This Dr treated our time together in a cavalier and callous fashion.

Ridiculously bad health care, below 3rd world, their management does not manage, patient relations protects their doctors no matter what. Failure to diagnose and treat is by their doctors' design, so they do not have to work at all and treat. You could get better health care in a 3rd world country. This is the homeless capital because of UCSF- the above reasons.

They act under the influence and do nothing. Totally unfit to treat any one.

Again UCSF failed to merge with Dignity Health, along with Stanford. There is no oversight for doctors behaviors or work ethics. Tang, Berger, Bauer are beyond irresponsible and use patients as experiments, while watching them suffer with no treatment. They do not deliver any needed treatment by design. A Guinea pig regiment of needless dangerous antiquated testing is what they want and demand, to actually harm the patient for them to see their experimental patients suffer, when it is known by all what is needed and known, treatment to survive is denied.

So badly educated that they cannot treat illnesses at all or they experiment with very dangerous antiquated invasive testing most doctors stopped using long ago due to dangers in using these--and they just don't care if you are injured by it, and to top it off no treatment for the injuries from this.