Rate El Camino Hospital
Ratings for El Camino Hospital
I went to El Camino Hospital ER with a debilitating migraine. I had been trying different treatments at home and suffering for 4 days. I was nauseous and throwing up. When we checked the ER wait-time on their site it said 37 minutes-we rushed over there... The 'intake' coordinator I first spoke to was curt to the point of rudeness. I waited a brief time and was called to have my vitals taken. After that is was all down hill. I was first told that there would probably be a 1-2 hour wait. I waited patiently. After 2.5 hrs I checked to see how much longer and they said probably 2 more hours. I waited. When I began to see other apparently non-critical patients who arrived after me being taken back for treatment I began to get aggravated which made my migraine worse. (I tried to stay calm, but, come on!) So, I waited again. Well, long story long, I ended up in the waiting room for 5.5 hours! They finally took me to a small treatment 'room' and gave me something for my nausea but nothing that touched my migraine. I am crying by then . They offered the usual excuses and sent me back to the waiting room. Nausea abated but my head continued to pound-babies were crying, people were laughing and talking loudly. 30 min later I was taken to an actual room. I then waited a short time for a doctor who was nice but did not listen to me. He put me on IV fluids. I waited. His nurse gave me 1/2 of my usual dose of meds which provided little relief. Another half hour and I got the second half of med. Relief! After another IVfluid I was discharged. All-in-all I spent 9 hours in that ER. NEVER AGAIN.
This hospital is extremely disorganized, resulting in poor service being provided to the patients. Most staff is callous, and not motivated. They only start to respond when there is a clear state of emergency, and even that needs to be brought to their attention. All their actions scream - I am tired, I don't care and I don't want to be bothered. It is extremely sad that a newly renovated hospital with some of the latest equipment seem to be mainly driven by desire to overcharge insurance companies while providing as little care to patients as possible. You may be lucky to occasionally run into someone who really cares, but at the end of their shift you will be brought back to the reality. Doctors are very hard to get to, not keeping appointments, always too busy, unable and/or afraid to make any decisions except ones that clearly leave them not be responsible for anything. Stay away from it if you can.
Doctors at El Camino Hospital
Dr. Peter L. Naruns's Latest Rating
Excellent doctor. Very good skill, very nice and good manner. Highly recommended surgeon.
Dr. Lawrence A. Epstein's Latest Rating
He is the best. A Doctor's Doctor. He listens. Takes bis time. Always has a smile.
Dr. Kenneth M. Weber's Latest Rating
He is caring, understanding and professional! He is an amazing doctor with a lot of knowledge! I would recommend him to everyone!
Dr. Michael J. Mulligan's Latest Rating
Seems spend more time on documentation than direct patient contact, but Okay overall
Dr. Katherine K. Sutherland's Latest Rating
Awful, unhelpful, catty, snide staff. Quite unbelievable. Any doctor who hires and manages such an unhappy mean nurse can't possibly be good.