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Joseph Brant Memorial Hospital

Joseph Brant Memorial Hospital

Hospital
167 reviews

Rate Joseph Brant Memorial Hospital

Cleanliness
Facilities
Services
Value

Ratings for Joseph Brant Memorial Hospital

3
Cleanliness
2
Facilities
1
Services
1
Value

Nurses were terrible/rude - never brought medication on time /never showed any concern / Chatting/gossiping/laughing at desk all night with patients trying to sleep. They didn't even know where the pharmacy was or how long it was open. What a pathetic excuse for a hospital.

flag | Submitted March 22, 2019

5
Cleanliness
5
Facilities
5
Services
5
Value

I had gallbladder surgery here in early December and Dr. Kim was my surgeon. Staff in my pre-op appointment, prior to the surgery and in the surgery were extremely professional, caring and friendly. Communication was good and I was advised on what to expect throughout my visit. I overheard a nurse say that they were short staffed that day, but would not have known it. My experience was positive, all things considered.

flag | Submitted January 5, 2019

5
Cleanliness
5
Facilities
5
Services
5
Value

Things certainly have improved recently. I spend 5 hours in emergency this weekend & the service was excellent. They took time and & kept me comfortable. The doctors & staff were excellent. Thanks to all of you. CW Burlington

flag | Submitted January 3, 2019

5
Cleanliness
5
Facilities
5
Services
5
Value

Recently had surgery on 5S200, great staff, excellent care .... the nurses and doctors are wonderful

flag | Submitted December 14, 2018

4
Cleanliness
3
Facilities
1
Services
1
Value

This is by far the worst hospital! I have been too, I have been here multiple times for high blood pressure this pregnancy and was told I was fine even though I explained I am always text book normal so regardless if its borderline its high for me. Some staff sympathized while others have lied to the doctors about other symptoms present saying i dont have protien in urine which my doctor conducted a test in the lab in her building and I do. I do not have a headache which I have for the past three days bow I told her about my upper quadrant pain and she claims its just indegestion! There lucky baby is still squirming in my tummy I am 35 weeks along! She also claimed that at this stage baby isnt viable for outside the womb so regardless of my pain or even ailment they will not take her out! I honestly felt like asking so if I went into a coma from a siezure and babys heart rate dropped you wouldnt take her out???? What kind of staff are you employeing all the money in the world for these ronovations and you have the worst nurses. If my doctor doesnt deliver my daugher I will be goong to okaville or mcmaster!!

flag | Submitted December 3, 2018

5
Cleanliness
5
Facilities
1
Services
3
Value

Currently waiting to be seen and my wife was CTAS 2 and we've been waiting since 12:30. I guess the value placed on her life isn't high enough

flag | Submitted October 29, 2018

2
Cleanliness
1
Facilities
1
Services
1
Value

Had surgery and was there for four days. Had nurse Lorna yell at me, leave pieces in while catheterized, procedure done incorrectly, went 4 meals in a row with no food. Step in silicone Bring your own linens especially facecloths as you won't get it at hospital. I would NEVER recommend this hospital.

flag | Submitted October 25, 2018

5
Cleanliness
3
Facilities
1
Services
1
Value

I have been a patient three times in the last four weeks, and I still have little or no resolution for what appears to be a growing medical issue. Like many others who have posted on here, while the hospital renovations make the location pleasant to look at, the staff are ineffective and do not care about the level of service they provide. Of course, not all should be painted with the same brush - some of the intake nurses in triage were quite lovely and helpful. However, there were others that were rude and condescending and clearly did not want to be there. One nurse referenced the hospital as a "business" and that even though she is a nurse, she agrees that the hospital must look out for the "business" - even if it means turning away patients. She was literally with me for less than 5 minutes and made several inaccurate assumptions and even commented on my attire (I came straight from work, so was well dressed). In dealing with the ER doctors, I was released with no instructions on further care or relief from the pain that brought me into the hospital to begin with. Once it was ruled out that it was not an "acute" issue, they released me. I was actually taken aback with the callas regard they had, and basically insinuated that I wasted there time. (To clarify, I went in with two fairly serious issues (blood in my stool, and sudden onset of pressure behind my eye with blurry vision). I had called Telehealth in advance of my first visit to determine if ER was a necessary evil that I had to endure, which it was the recommendation of the nurse. I would definitely say that care is sub-par and would strongly consider driving into Toronto to avoid having to go back to this place. If you are going here, definitely be wary and force the nurses and doctors to provide you answers and not simply brush you off.

flag | Submitted October 17, 2018

2
Cleanliness
2
Facilities
1
Services
1
Value

My dying father was caused additional and unnecessary stress by his doctor telling him to sell his house in order to afford a retirement home, for which my father was obviously not a candidate. Also, due to his silence at a hospital meeting, this doctor implicated his colleague (a doctor in his practice) for a detrimental drug change (no rationale was given for the drug change). At the hospital meeting, I asked him directly and he still did not take responsibility and admit that he had ordered the script change. Yet, when the hospital investigation was concluded, it was revealed that this seemingly revered doctor had made the script change. Why did he lie to me? Even near the end of my father's life, and having had a nurse call him in the afternoon, he neglected to renew a hospital script and another call had to be made during the night. This was frustrating for all concerned, including the day nurse who told the doctor about the script expiry. Even with a dying, elderly patient, he sided with the rest of the bureaucrats in stating that it's the hospital 'philosophy' that a dying family member goes home or to a retirement home (when it is actually nursing / medical care that is needed). My father died days later. Beware! Do not be intimidated by their family meetings. Yes, they mandated that I attend a second meeting and insisted that it be held at noon; all the while my dad was unable to feed himself and needed my help. This doctor should have advocated on his patient's behalf! Although I pleaded to change the time, they insisted on a noon meeting. Melanie Potvin, Director Medicine Services, did not put the patient first, only her own schedule took precedence. Were they hoping that I'd be intimidated by a second meeting? Hah! Beware! Educate yourselves! There were many others with similar circumstances. It may indeed be JBH's 'philosophy' to send a dying patient home or to a retirement home, regardless if it is in the best interests of the patient. However, it is NOT government policy!!

flag | Submitted September 27, 2018

4
Cleanliness
4
Facilities
1
Services
2
Value

UGH I hate going to this hospital. It is always an awful experience. I waited 7 hours in pain, for the "dr" to coast in, not introduce me to the person he brought with him, diagnose me with muscle pain with no real exam, only to then find out I have a host of other issues. I'm following up on his ineptitude. 7 hours!!! BEFORE BEING SEEN!

flag | Submitted September 27, 2018

Doctors at Joseph Brant Memorial Hospital

Dr. Douglas Grace

Dr. Douglas Grace

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
135 reviews

Latest Rating

Had a breast reduction and lift with dr grace. He did such an amazing job. A year later my scars have virtually disappeared and at 41 I feel like I have my 18 year o... Read more

Dr. Leonard Harris

Dr. Leonard Harris

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
89 reviews

Latest Rating

Just had rhinoplasty with Dr. Harris. Office and medical staff provided an exemplary overall experience. I had septoplasty done previously to repair deviated septum ... Read more

Dr. William Simmons

Dr. William Simmons

34 reviews

Latest Rating

Does not believe in shared decision making. He has all the answers wich were proven wrong on different occasions.

Dr. Khalid Hasanee

Dr. Khalid Hasanee

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
140 reviews

Latest Rating

Dr Hasanee is excellent. He’s been my doctor and my wife’s for the past 10 years. He’s in very high demand for a reason. It is busy no way around that I guess. I ... Read more

Dr. Arshad Hack

Dr. Arshad Hack

49 reviews

Latest Rating

I have had the pleasure of going to Dr. Hack for years and have nothing but amazing experiences with him. He is caring, compassionate, and really takes the time to u... Read more

Dr. Shaneela Shahid

Dr. Shaneela Shahid

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
91 reviews

Latest Rating

She was rude and I didn't find her helpful at all! She rushed the appointment and and wasn't clearly answering our questions about the baby. Would not go to her

Dr. Timothy Salter

Dr. Timothy Salter

61 reviews

Latest Rating

Sorry to see Dr. Salter is retiring. Can only hope his replacement(s) are as good in all aspects.

Dr. John J. Holmes

Dr. John J. Holmes

44 reviews

Latest Rating

What can I say I have been with Dr. Holmes since he started to practice medicine even before he was just an intern. I could not imagine anyone else. He's has deliver... Read more

Dr. Ben Smith

Dr. Ben Smith

36 reviews

Latest Rating

had my first appointment 3 months. ago Dr smith was great. staff had attitude.follow up appointment never got to see Dr Smith. I waited 40 minutes past my appoint... Read more

Dr. Sharon Carson

Dr. Sharon Carson

34 reviews

Latest Rating

Such a wonderful person who genuinely cares. So supportive and understanding.


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