Facebook Pixel
Joseph Brant Memorial Hospital

Joseph Brant Memorial Hospital

Hospital
160 reviews

Rate Joseph Brant Memorial Hospital

Cleanliness
Facilities
Services
Value

Ratings for Joseph Brant Memorial Hospital

5
Cleanliness
3
Facilities
1
Services
1
Value

I have been a patient three times in the last four weeks, and I still have little or no resolution for what appears to be a growing medical issue. Like many others who have posted on here, while the hospital renovations make the location pleasant to look at, the staff are ineffective and do not care about the level of service they provide. Of course, not all should be painted with the same brush - some of the intake nurses in triage were quite lovely and helpful. However, there were others that were rude and condescending and clearly did not want to be there. One nurse referenced the hospital as a "business" and that even though she is a nurse, she agrees that the hospital must look out for the "business" - even if it means turning away patients. She was literally with me for less than 5 minutes and made several inaccurate assumptions and even commented on my attire (I came straight from work, so was well dressed). In dealing with the ER doctors, I was released with no instructions on further care or relief from the pain that brought me into the hospital to begin with. Once it was ruled out that it was not an "acute" issue, they released me. I was actually taken aback with the callas regard they had, and basically insinuated that I wasted there time. (To clarify, I went in with two fairly serious issues (blood in my stool, and sudden onset of pressure behind my eye with blurry vision). I had called Telehealth in advance of my first visit to determine if ER was a necessary evil that I had to endure, which it was the recommendation of the nurse. I would definitely say that care is sub-par and would strongly consider driving into Toronto to avoid having to go back to this place. If you are going here, definitely be wary and force the nurses and doctors to provide you answers and not simply brush you off.

flag | Submitted October 17, 2018

2
Cleanliness
2
Facilities
1
Services
1
Value

My dying father was caused additional and unnecessary stress by his doctor telling him to sell his house in order to afford a retirement home, for which my father was obviously not a candidate. Also, due to his silence at a hospital meeting, this doctor implicated his colleague (a doctor in his practice) for a detrimental drug change (no rationale was given for the drug change). At the hospital meeting, I asked him directly and he still did not take responsibility and admit that he had ordered the script change. Yet, when the hospital investigation was concluded, it was revealed that this seemingly revered doctor had made the script change. Why did he lie to me? Even near the end of my father's life, and having had a nurse call him in the afternoon, he neglected to renew a hospital script and another call had to be made during the night. This was frustrating for all concerned, including the day nurse who told the doctor about the script expiry. Even with a dying, elderly patient, he sided with the rest of the bureaucrats in stating that it's the hospital 'philosophy' that a dying family member goes home or to a retirement home (when it is actually nursing / medical care that is needed). My father died days later. Beware! Do not be intimidated by their family meetings. Yes, they mandated that I attend a second meeting and insisted that it be held at noon; all the while my dad was unable to feed himself and needed my help. This doctor should have advocated on his patient's behalf! Although I pleaded to change the time, they insisted on a noon meeting. Melanie Potvin, Director Medicine Services, did not put the patient first, only her own schedule took precedence. Were they hoping that I'd be intimidated by a second meeting? Hah! Beware! Educate yourselves! There were many others with similar circumstances. It may indeed be JBH's 'philosophy' to send a dying patient home or to a retirement home, regardless if it is in the best interests of the patient. However, it is NOT government policy!!

flag | Submitted September 27, 2018

4
Cleanliness
4
Facilities
1
Services
2
Value

UGH I hate going to this hospital. It is always an awful experience. I waited 7 hours in pain, for the "dr" to coast in, not introduce me to the person he brought with him, diagnose me with muscle pain with no real exam, only to then find out I have a host of other issues. I'm following up on his ineptitude. 7 hours!!! BEFORE BEING SEEN!

flag | Submitted September 27, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

60 million dollar investment :( - staff at best are there for the pay cheque - lower marks for comprehensive patient care

flag | Submitted September 26, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

Thank you for taking care of my dad! He was given great care!

flag | Submitted September 21, 2018

3
Cleanliness
4
Facilities
3
Services
2
Value

First I will say great improvement with decor beautiful private rms now the sad truth is whoever the er dr on duty Monday Sept 17 300am was very arogantand condescending I was brought to the er by ambulance after being coaxed by my husband to go after vomiting for 48hrs the dr took one look at my past visits and I quote him as being told the only reason being there was for opiates which was totally not the case I had been diagnosed about 12yrs ago with panniculitis and do I use opiates yes I do which is controlled by my family dr after trying different avenues and after 3 back surgeries that is the path unfortunately I have to use This dr took no interest in looking further at my symptoms but to just come out accusing me looking 4 drugs well I would like to state not all patients who use opiates for pain management are seeking more drugs by all means I didn't even want to come jbmh being a burly resident all my life and being born at jbmh I was so upset about the treatment from this 1 dr and hopefully he can be taught proper bed side manners understanding g all patients are not the same I am 50 year old woman who was very ill and was only exacberated more from this dr all he had to do was look at my past admissions and did all tests and would of realized I was there for medical help NOT drugs.

flag | Submitted September 21, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Terrible hospital. My husband sustained a bad head wound in a household accident. They kept him for 4.5 hours without suturing. Would not give me information on the phone and when I went to get him, they sent him home with no after care instructions. Worst ever!

flag | Submitted September 12, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Information desk is useless and they rob you in the parking lot.

flag | Submitted September 6, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

I am not from the area but was delivered to the hospital by ambulance

flag | Submitted August 20, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Doesn't even deserve 1star. I live 5mins away but always worth it to just go to oakville and get proper care.

flag | Submitted August 19, 2018

Doctors at Joseph Brant Memorial Hospital

Dr. William Simmons

Dr. William Simmons

32 reviews

Latest Rating

He is very thorough, takes time with his patients and explains everything fully. And he personally practices what he preaches with regard to heart health.

Dr. Leonard Harris

Dr. Leonard Harris

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
88 reviews

Latest Rating

It's only a couple of days since my breast reduction surgery, but I'm already thrilled with the results. I wasn't that big to begin with, but Dr. Harris still totall... Read more

Dr. Douglas Grace

Dr. Douglas Grace

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
127 reviews

Latest Rating

Just had my Breasts done. They are perfect! I was so nervous but Dr. Grace and the team were amazing. They truly care about the patients and their outcome. The day o... Read more

Dr. Khalid Hasanee

Dr. Khalid Hasanee

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
123 reviews

Latest Rating

Dr H is awesome. He did surgery on my trauma eye three months ago and the results have changed my life

Dr. Arshad Hack

Dr. Arshad Hack

46 reviews

Latest Rating

I cannot imagine a more effective and compassionate doctor. I have had Dr. Hack as my Doctor for almost 2 years now and I thoroughly trust his judgement and his de... Read more

Dr. Ben Smith

Dr. Ben Smith

33 reviews

Latest Rating

Dr Smith has the bedside manner of an angel! He listens attentively, responds thoughtfully and has a beautiful sense of humour! His hospital clinic staff were also w... Read more

Dr. Shaneela Shahid

Dr. Shaneela Shahid

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
85 reviews

Latest Rating

Dr. Shahid and her staff is great. They are very responsive and thorough with a warm demeanor. Greatly appreciate all their help.

Dr. Timothy Salter

Dr. Timothy Salter

56 reviews

Latest Rating

Absolutely amazing. Had him since birth, nobody compares to his level of professionalism and ability to care for younger children.

Dr. John J. Holmes

Dr. John J. Holmes

41 reviews

Latest Rating

the most patient, kind, caring doc. Grew up with Dr.Holmes as my family physician. i have since become a medical professional myself, and am so thankful every day th... Read more

Dr. Sharon Carson

Dr. Sharon Carson

33 reviews

Latest Rating

Excellent Dr!! Love her and her staff. They are super helpful and very knowledgeable.


Sign up for our newsletter to get the latest health news and tips.