Rate Victoria General Hospital
Ratings for Victoria General Hospital
Our experience with the Admissions Staff was great! Great sense of humour, much needed for patients attending for surgery. The nurses and surgical team were excellent. Checked on me twice prior to surgery. Explained their process and recovery afterwards and asked several times if I had any questions. Nurses had patience, understanding and compassion. Very clean environment/recovery rooms. Top notch service at Victoria Hospital. Thanks for making my experience great!
Was misdiagnosed on one visit which took over 9 months to clear up. Another time just given fluids and sent home. Returned the next day and put on antibiotics and sent home for what turned out to be a UC flare, that they discovered at HSC emergency. They said it was the worst they had ever seen. Don't recommend!
If you have a choice, NEVER go to Victoria General Hospital. I went to urgent care because my leg was numb and my foot felt broken. The doctor there advised me that it was sciatica. Despite my urging the doctor to take an x-ray because my foot felt broken, I was re-assured that it was sciatica. Upon going to Pan Am instead, I was immediately told my foot was broken. Their psychiatric care is also terrible. There are so many lovely and helpful nurses. However, the level of care received was not acceptable. No one there listened to my family member receiving care.
Waited for 2 hours outside and 1 hour inside the room even tho there were literally 3 patients beside me in the whole Urgent Care. The staff there is just walking around like they are in a shopping mall. One doctor only on duty whenever I go there. He too decided to have his lunch break. My condition was not deadly but I was in severe pain, for which they could have atleast given an advil. I would rather pay and get real health care than this. So much for paying taxes and still live in pain
Had surgery recently. The staff in the admitting made me feel less nervous and comfortable with coming in to surgery. Their department moved from where they were before the last time I was there and it is too small and difficult to find. I walked right past it but the staff at the information were pleasant and told me where to go. The person at the desk for surgery was also very nice. Nurses were kind and explained things so I would understand what they were doing. Thank you all.
The fifth floor is an absolute disaster area with no separation for the patients that are recovering from a medical issue and those that need long term care! I spent just one night with a broken ankle on this floor and it was my worst nightmare. First I am a woman and had to share a room with an elderly gentleman which left me with very little privacy. Patients who had dementia and other aggressive tendencies were constantly coming in my room and the elderly roommate was trying to remove them. The screaming, swearing and noise continued all day and all night. One patient was strapped in a chair outside my room and continued to be noisy and abusive to anyone in the hallway. I have spent time with my mother in law for six years at a nursing home and never experienced what went on at this place. The day and evening staff are exhausted and try to do their best but the system is flawed. The night staff totally ignore you and treat you like you are waiting for the dementia ward! Do not let a loved one stay here!
Doctors at Victoria General Hospital
Dr. Ian Maxwell's Latest Rating
I worked for Dr maxwell when I first arrived in Canada from Scotland. I learned so much
Dr. Sheldon Permack's Latest Rating
I have known Dr Permack for over 30 years. He is an excellent physician and extremely caring