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Victoria General Hospital

Victoria General Hospital

Hospital
55 reviews
Unavailable
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Rate Victoria General Hospital

Cleanliness
Facilities
Services
Value

Ratings for Victoria General Hospital

2
Cleanliness
1
Facilities
1
Services
1
Value

I had the WORST Experience in my LIFE!...I was so terribly neglected, and abused and if it wasn't for ONE kind caring RN, I would have DIED! if she did'nt notice what was going on with the machine malfunctioning....Nursing staff makes fun of some patients, some staff will Not do anything for you.....NO HUMAN COMPASSION, NO HUMANITY, NOTHING!!...I was sent home bleeding internally and vaginally and Full of Massive infection....NEVER! given any Nursing Care, when they knew there was NO! ONE! at home to help me....After 10 months I've had NO FOLLOW UP CARE! NOTHING!! Just Repeated Continual Infections....My Doctor Agreed with Me, that I need to go to Toronto Hospital, so I can Receive Proper Health Care!....And may need another surgery to fix the Mess, that I have been left in, having a Hysterectomy....There are ONLY 3 HOSPITALS IN BC WHERE YOU WILL BE SAFE, WHICH IS ROYAL JUBLEE, MAKE SURE YOU ASK IF YOUR SURGEON HAS PRIVILEDGES AT THESE HOSPITALS...ALSO ST. PAULS HOSP IN VANCOUVER AND THE KELOWNA HOSPITAL IN THE OKANAGAN....ANYWHERE ELSE, GOOD LUCK!!!

flag | Submitted August 12, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Sat there in pain with no help or a hand offered to help the pain for 5 hours never going here again

flag | Submitted July 25, 2018

2
Cleanliness
1
Facilities
1
Services
1
Value

Very slow and unhelpful. Staff were complaining about pay and working conditions loudly as they worked

flag | Submitted July 3, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Refused to have rehabilitation after complicated surgery

flag | Submitted June 27, 2018

1
Cleanliness
1
Facilities
1
Services
2
Value

Terribleeeee place! - I was starved for 5 days because they wouldnt do proper tests, kept misdiagnosing me to the point that i nearly died -I was hit on by a dr, called a drug addict by another dr{I had lost an extreme amount of weight due to my health condition} -I was made fun of, yelled at, told to quit being a baby, left in the hall for 3hrs while i was losing conciousness. -I was left in the hall for 2 days -I was supposed to be in quarantine but they allowed anyone & everyone to use my toilet, did not clean my room when i arrived or left, i was gowned, gloved & masked at all times because of how contagious i was yet they did nothing to keep others safe from me -Gave me the wrong medication that gave me a reaction so bad that now, 9 months later i cannot walk for more than 5 minutes & am wheelchair bound, -When i asked for help getting to the bathroom because i couldnt walk or stand i was ignored for hours on end, resulting in me soiling myself which they refused to handle, i changed my own bed -Was refused food. -Was forced to leave when they knew i wasnt able or ready to yet, all because they needed a bed. -Refused to give me their names or ID # once i informed them id be reporting each & every one. Now more shit not involving me--- -The nurses talked openly about wishing patients would "just die already so i dont have to take care of him"- "Omg will he just shut the fuck up already" -Forced an elderly lady to sit in her own shit and said if she does it again she wont recieve her supper -Laughing at & mocking a woman having a miscarriage, saying & i quote "Shes screaming? Ooo! Ive gotta see this! How much blood is there?!" - "I hope she does have cancer so i dont have to deal with her anymore - Yelling in a mans face who came in with a head injury because he couldnt remember his own name, the year, where he was or what happened, they ended up forcing him to leave refusing to help him ---There is soooo much more but im sick of typing by now

flag | Submitted June 13, 2018

4
Cleanliness
4
Facilities
5
Services
5
Value

These comments apply to the ER on May 23, between approx. 8:30 PM and 10 PM I received excellent service from both the triage nurse and the doctor. I fell and gashed my leg seriously enough to go to the ER. When I saw the waiting times posted I told the triage nurse that if I had to wait 5+ hours I was leaving. He took a look at me leg and said "Doesn't look like a non-emergency to me, it will be about a 2 hour wait". He then took my history and said that he was moving me up the list as I was immune-compromised. I have a form of bone marrow failure and am also on daily prednisone. He also put a temporary dressing on it. I waited somewhere between 30 and 45 minutes to see the doctor who spent about 30 minutes cleaning, stitching, adding Steri-strips to ensure the stitches didn't tear (I also have paper-thin skin thanks to the prednisone), covering it all and instructing me on how to care for it. I was very impressed by the care I received.

flag | Submitted June 3, 2018

3
Cleanliness
3
Facilities
1
Services
3
Value

I can't speak to the cleanliness or value, but the service was terrible. My father was taken to VGH by ambulance following a stroke, and admitted to the ER early in the evening. At midnight a nurse called me and told me that I had to come and pick him up because they couldn't keep him in the hospital overnight. I told her that I was in Vancouver and would catch the first ferry in the morning - and she got mad at being refused. Half an hour later the ER doctor phoned and gave me a lecture about obeying hospital staff, and when I explained to him that I was in Vancouver and couldn't catch a ferry until morning he got angry and said they would leave my elderly father sitting in the parking lot in the middle of winter, wearing just the T-shirt and sweat pants he was wearing when admitted. This so-called doctor actually threatened to dump an elderly stoke patient in the freezing cold night because no family members live in Victoria. I can't believe that any hospital could hire two staff members who are so cruel and abusive of patients!

flag | Submitted April 27, 2018

3
Cleanliness
5
Facilities
5
Services
5
Value

I just had knee replacement surgery. I found the Nursing staff to be courteous and helpful. Some of the assistants were a bit curt. All in all in was a positive experience. I did notice that when something fell on the floor, it was left there. Now there might a reason for that. My overall opinion of Victoria General Hospital is positive.

flag | Submitted April 23, 2018

2
Cleanliness
3
Facilities
3
Services
3
Value

Seriously...this hospital needs some work. The lpn's are generally nice but they need to watch the tone of their voices and that the family and visitors are not stupid. Also remove needles, syringes from the bedside and pick up things when you drop them. The government needs to update this hospital. It needs walls repaired in the rooms and a good paint job.

flag | Submitted April 22, 2018

5
Cleanliness
5
Facilities
4
Services
4
Value

Best hospital in CRD . Took my son in through emergency after suffering a head injury. Quick service, excellent care, new facilities best equipment attentive staff

flag | Submitted April 12, 2018

Doctors at Victoria General Hospital

Dr. Suzanne Leggatt

Dr. Suzanne Leggatt

19 reviews

Latest Rating

Wonderful physician, knowledgeable,kind,caring. Great office staff as well.

Dr. James Melling

Dr. James Melling

47 reviews

Latest Rating

My experience with reception (Tammy) was professional, punctual and competent in all aspects of office management. She followed up with a specialist appointment I... Read more

Dr. Stuart Cameron

Dr. Stuart Cameron

35 reviews

Latest Rating

After being neglected and ignored by my physician, Dr. Cameron somehow heard about my case (probably through my cousin who works with him) and got me into the hospit... Read more

Dr. Raphael Beck

Dr. Raphael Beck

12 reviews

Latest Rating

If I could give him 10 stars, I would. Dr. Beck and his staff go above and beyond the call of duty. He always makes time, answers all of my questions and most import... Read more

Dr. Katherine Wambera

Dr. Katherine Wambera

World Class Punctuality Badge
Highly Knowledgeable Badge
40 reviews

Latest Rating

After 18 years navigating the health care system, Dr. Wambera is a breath of fresh air. Always on time, honest, incredibly knowledgeable and will go out of her way ... Read more

Dr. Anthony Nadolski

Dr. Anthony Nadolski

24 reviews

Latest Rating

The person that wrote that they are a senior citizen and were taken advantage by Dr Nadolski, happened to me as well, though I am not a senior citizen. I am disable... Read more

Dr. Brian J Ridyard

Dr. Brian J Ridyard

11 reviews

Latest Rating

Wow, I have a feeling that all these positive reviews were written by this man's family, or maybe by his staff. After an episiotomy "repair", and having my tubes ti... Read more

Dr. James Saffrey

Dr. James Saffrey

40 reviews

Latest Rating

Every time I’ve seen Dr Saffrey, I wait for 30+ minutes after my scheduled time to be seen for 5 minutes. Sometimes he answers my questions, but other times it turns... Read more

Dr. Eric Torstensen

Dr. Eric Torstensen

39 reviews

Latest Rating

Dr. Dr. Dr. Torstensen has relaced a hip and knee for me. He is an excellent surgeon. His strict rules of recovery are well worth following because th... Read more

Dr. Karlina Breikss

Dr. Karlina Breikss

14 reviews

Latest Rating

The reception needs to take some lessons on how to effectively communicate with people. She should not be responsible for facing the public. Dr. Briekss is good and ... Read more


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