Rate Victoria General Hospital
Ratings for Victoria General Hospital
I can't speak to the cleanliness or value, but the service was terrible. My father was taken to VGH by ambulance following a stroke, and admitted to the ER early in the evening. At midnight a nurse called me and told me that I had to come and pick him up because they couldn't keep him in the hospital overnight. I told her that I was in Vancouver and would catch the first ferry in the morning - and she got mad at being refused. Half an hour later the ER doctor phoned and gave me a lecture about obeying hospital staff, and when I explained to him that I was in Vancouver and couldn't catch a ferry until morning he got angry and said they would leave my elderly father sitting in the parking lot in the middle of winter, wearing just the T-shirt and sweat pants he was wearing when admitted. This so-called doctor actually threatened to dump an elderly stoke patient in the freezing cold night because no family members live in Victoria. I can't believe that any hospital could hire two staff members who are so cruel and abusive of patients!
I just had knee replacement surgery. I found the Nursing staff to be courteous and helpful. Some of the assistants were a bit curt. All in all in was a positive experience. I did notice that when something fell on the floor, it was left there. Now there might a reason for that. My overall opinion of Victoria General Hospital is positive.
Seriously...this hospital needs some work. The lpn's are generally nice but they need to watch the tone of their voices and that the family and visitors are not stupid. Also remove needles, syringes from the bedside and pick up things when you drop them. The government needs to update this hospital. It needs walls repaired in the rooms and a good paint job.
my husband was on 6A -neuro- for surgery there was no wash basin or was he offered any form of wash including the surgical iodine on his head I had to ask for a basin, wash cloth, etc. changing of the blood on pillow case just turned it over still same one after 2 days. Never saw a cleaner and I was there for 7 hours a day. Breakfast tray was still by bed unopened at 1100 - ( this is when visiting hours start or I would have been there sooner) when lunch arrived I asked the dietary aid to please take that tray so I could give lunch was very put out. Someone "forgot" to req an xray but it was done the next day....Female washroom on main floor I asked twice to have it serviced ...no soap in dispenser , hospital attire on floor, pee all over seat, toilet paper on floor. Hygiene is not a priority at this facility. Dietary service quality and quantity of food was adequate , even the soup was hot when presented. My advice do not leave your loved one unattended...be there to help with meals, washing, toileting any way your can.
During the last several months when my husband was diagnosed and treated for acute leukemia - he received the best care possible. It took them only 3 days to determine his diagnosis, which in my opinion was incredible quick as his symptons were extreme back pain. He was rushed off to Vancouver for specialized treatment. During the last week of his life we were in an out of emergency and the care was fantastic. The last few days in the hospital his treatment was so full of care and compassion. You all do a fantastic job and thank you so much.
The staff here is professional, kind, caring and hard working. I couldn't have received better care. Ambulance attendants called ahead and the stroke team was waiting. I was given a bed after treatment and fed up in the ward even though the supper hour had passed. Food is plain food properly cooked and nicely presented. It's not gourmet but it's good and the staff is friendly. The help I received on the ward was second to none. Lots of doctors and nurses and auxiliary staff, all as helpful as could be.
Was in hospital recovering from surgery on New Years Eve. Was awoken from sound sleep by the hospital workers who were whopping it up and all yelling the count down. The ward was full of sick patients. This is just one of a laundry list of things so bad I went home before I was medically ready.