Rate Victoria General Hospital
Ratings for Victoria General Hospital
During the last several months when my husband was diagnosed and treated for acute leukemia - he received the best care possible. It took them only 3 days to determine his diagnosis, which in my opinion was incredible quick as his symptons were extreme back pain. He was rushed off to Vancouver for specialized treatment. During the last week of his life we were in an out of emergency and the care was fantastic. The last few days in the hospital his treatment was so full of care and compassion. You all do a fantastic job and thank you so much.
The staff here is professional, kind, caring and hard working. I couldn't have received better care. Ambulance attendants called ahead and the stroke team was waiting. I was given a bed after treatment and fed up in the ward even though the supper hour had passed. Food is plain food properly cooked and nicely presented. It's not gourmet but it's good and the staff is friendly. The help I received on the ward was second to none. Lots of doctors and nurses and auxiliary staff, all as helpful as could be.
Was in hospital recovering from surgery on New Years Eve. Was awoken from sound sleep by the hospital workers who were whopping it up and all yelling the count down. The ward was full of sick patients. This is just one of a laundry list of things so bad I went home before I was medically ready.
Abusive. I was taken by ambulance with severe intermittent stomach pain. Staff left me in the waiting room until I was unable to sit and fell to the floor screaming in pain. Again I was left for several hours until the pain intensified to the point I was screaming, at which point a nurse angrily got a hold of me and told me to be still: hit me with a needle and I woke some time later-still in a chair- gasping for air. I was in the chair all night, and at one point I asked to be able to lay down somewhere. I overheard the nurse telling the other staff that I thought I was on vacation - that I asked for a lounge chair. I also overheard the staff making fun of patients as it was a full moon, and they were discussing how crazy the patients were that evening. When I asked for something to wet my lips they denied me anything, not even a wet cloth. I was dying of thirst. Again my pain increased and only after I was crawling on the floor and screaming did anyone come to my aid, and injected me with something. I was there, in a chair the entire night. I was in too much pain to even use my cell phone to call someone to help me. I hope I never have to go back there for any reason.
This ER shoukd be your LAST resort! I have been there on two occasions - both times at approximately 5am where there were less than a handful of people. They had a full staff on duty - nurses and Doctors but they were more interested in chit chatting at the nurses station in emergency than actually helping anyone! The best was the admitting clerk who continually coughed and hacked WITHOUT covering her mouth. I bet the Jubilee hospital emerge staff treat people faster and more efficiently - the waiting times per patient are faster and far more professional. Do yourself a favor and avoid these clowns!
Doctors at Victoria General Hospital
Dr. Suzanne Leggatt's Latest Rating
Great experience with Dr. Leggatt - appreciated how calm and pragmatic she was, plus she was easy to talk to, kind, and funny to boot!