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Royal Jubilee Hospital

Royal Jubilee Hospital

Hospital
94 reviews

Rate Royal Jubilee Hospital

Cleanliness
Facilities
Services
Value

Ratings for Royal Jubilee Hospital

1
Cleanliness
2
Facilities
1
Services
1
Value

ER check in staff are so rude and inconsiderate. They behave like they own that place, shame.

flag | Submitted May 26, 2018

2
Cleanliness
3
Facilities
1
Services
3
Value

Really disrespectful staff. Despite vomiting blood, was repeatedly ignored, condescended to, and infantalized. Do yourself a favour and go to Vic General instead.

flag | Submitted May 7, 2018

4
Cleanliness
1
Facilities
1
Services
1
Value

Absolutely terrible. I went into the psychiatry wait room for hours for severe depression/suicidal ideation. After recieving a few pre-psychiatrist interviews, I was asked to stay overnight, and in the morning, I was seen by a psychiatrist. In a matter of minutes, I was labeled with borderline personality disorder, and despite it being made rather clear that I was a danger to myself, and would try to kill myself in this state if I was released. They refused taking any matter of treatment, and stated that I wasn't worth their time nor resources, and was sent out and told to leave, and was given a bus ticket. Needless to say, I attempted (and failed, obviously) suicide, with my already terrible state being compounded by their horrible treatment. Don't ever go to RJH for psychiatry, period.

flag | Submitted April 30, 2018

2
Cleanliness
3
Facilities
2
Services
5
Value

Where do I start! Maybe it was the time of day but the washrooms in the ER were terrible. Check in staff could not care - they are like robots. In the ward it was mostly private but nursing staff for the most part were indifferent. Brought my pills and left them on the table. Nursing staff were mainly concerned with their iPhones. Food not bad but good choice. If I ever have to in again I'd rather just die. Yes and the psych ward is a pig sty.

flag | Submitted April 10, 2018

3
Cleanliness
3
Facilities
1
Services
1
Value

Have been waited for four hours. Finally get called in. The doctor was kept calling out in the middle. I would rather go to a walk-in clinic and still get better treatment than this place, Please avoid with all cost.

flag | Submitted March 31, 2018

3
Cleanliness
3
Facilities
1
Services
1
Value

Although I saw Dr. Wong, and the experience was unfortunate, this review speaks to his support staff and my recent experience at RJH. Although nurses were at first very kind towards me, once the doctor dismissed my symptoms those same nurses became increasingly unkind, and very unhelpful. Then when my husband left to go home to check in with our daughter and I was left on my own, a new nurse on shift was actually quite cruel and very unprofessional, after which the other nurses followed suit. It was quite sad actually and I think they should be ashamed of this behavior- likely they were because they wouldn't look me in the eye after that. I was a polite, quiet and respectful patient but I didn't receive that treatment in kind. Having to endure bullying in an environment of health care, where let's face it there should be an element of caring, was horrible. Nobody should have to deal with that, and it's worrisome for future patients who have to show up without a family member or friend to support them, because you definitely need back up in an environment like this in order to cope and try to get the help you need(though help may never come). This treatment repeated with other patients around me during my 6 hour stay. RJH, get your act together, please. It's time.

flag | Submitted March 24, 2018

3
Cleanliness
4
Facilities
1
Services
1
Value

I was in emergeny, i have been there many times and they are always excellent, however on my last visit I had to listen to the nurse, kurt, talking about his patients problems and making negative comments about them, their health and personal problems. I though this info was private and to be used for the amusement of Jim and his fellow nurses. I spoke with another patient and he too felt very disrespected. Kurt the suggested sending a suicide attempt patient home with a bag to put over his head to finish the job. Mental heath is not a joke. This young man had problems that needed address to to be the brunt of the nurses jokes and negative coments.

flag | Submitted March 15, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

The emergency staff at the DR are rude, unprofessional, and just plain mean. I was bleeding from both ears and asked to lie down because I was extremely dizzy. When, after many hours, I had the opportunity to lie down one nurse pushed my stretcher against the wall with a force so hard I almost fell out. She then told me I wasn't I'll, I hadn't been examined, and that I was talking up space that sick people needed. I wanted to be examined as I had a horrible headache and blood was still coming out my ear. She refused to examine me or arrange for a doctor to see me. I took a taxi home and a neighbour took me to Victoria General where I was examined and admitted relatively quickly. Staff at ER at Royal Jubilee appear to treat everyone as though they were drug addicts and would rather scream at you than address your concerns. When I leaving one nurse told me if I ever came back she would have me arrested. I had not asked for any medication, only to be examined. My doctor later told me it was a toxic workplace and t

flag | Submitted March 12, 2018

5
Cleanliness
4
Facilities
5
Services
5
Value

I would like to thank all the staff members of the surgical day care for all their help they gave me for my hernia surgery on FEB 16 2018 YOU people were so kind to me ! I came there worried about the whole thing but i was treated as i were at the SPA all the way through the surgery the recovery and to my ride waiting What a nice wonderful group you really are and VERY CUTE all of you THANKS AGAIN ! BRIAN H

flag | Submitted February 20, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

I sincerely thank the OPAT Clinic of the Royal Jubilee Hospital of Victoria, B.C. They saved my foot from severe damages and daily severe stress. At the start, I didn't know if it would or could be healed properly. But by the fourth day, it was on the way to recovery, unbelievable progress. OPAT is a marvellous team of professionals whose knowledge, cheerfulness and confidence somehow became re-assuring and comforting. My hospital stay was also a valuable learning experience. Doctors and nurses were informative. One nurse taught me all the "wound care" that I needed to know, and I did not need any visiting home-care nurses after I was discharged from the Hospital. My foot healed very well. Again, please accept my heartfelt gratitude, my wonderful Doctors and Nurses of OPAT. Programme, Out Patient Antimicrobial Therapy (OPAT) Clinic, Internal Medicine Clinic, Royal Block I, Royal Jubilee Hospital, Victoria, B C. Date at (OPAT), 18 December 2017. Physician of (OPAT), Dr. Eric S. Partlow Thank You

Submitted February 6, 2018

Doctors at Royal Jubilee Hospital

Dr. John Ofiesh

Dr. John Ofiesh

23 reviews

Latest Rating

Prior to my Coronary Bypass Surgery (x5) Dr Ofiesh visited me at Royal Jubilee to explain the surgery and answer any questions I had. He is a very calming individual... Read more

Dr. Gary Dewar

Dr. Gary Dewar

23 reviews

Latest Rating

Dr.Dewar and the quick diagnoisis by the docs at the Quadra VIllage medical clniic saved my life

Dr. Caroline Stigant

Dr. Caroline Stigant

21 reviews

Latest Rating

Thanks for calling and getting back to my dad. The staff are prompt and respectful too.

Dr. Johann Cunningham

Dr. Johann Cunningham

26 reviews

Latest Rating

great doc . from an aircraft engineers point of view . he can fix my smoking rivets anytime . crazy sense of humor just like me . we are brothers in arms ... Read more

Dr. Heather Clark

Dr. Heather Clark

12 reviews

Latest Rating

A wonderful, caring, knowledgeable specialist! She always takes her time and explains everything. She's also very encouraging and never uses shaming behaviour. I w... Read more

Dr. Jim Spence

Dr. Jim Spence

19 reviews

Latest Rating

Truly a wonderful doctor. Dr. Spence is highly intelligent and humble. Listens attentively and appreciates patient insight. Goes out of his way to help you.

Dr. Manjeet Mann

Dr. Manjeet Mann

31 reviews

Latest Rating

I find out it extremely disconcerting attempting to carry on a conversation with a guy who looks like the love child of Ru Paul and Bozo the Clown.

Dr. Michael Perchinsky

Dr. Michael Perchinsky

38 reviews

Latest Rating

So often I have thought of you and your wonderful staff who have afforded me to date, 8 years of happy living and I want to say thank you again. On May 12th,2010, I ... Read more

Dr. Rebecca Morley

Dr. Rebecca Morley

42 reviews

Latest Rating

I am an artist who had Dr Morley for my surgeon for intricate surgery on my left hand - all I can say is that she is remarkable in so many ways- cannot say enough!I ... Read more

Dr. Mohamed Gheis

Dr. Mohamed Gheis

29 reviews

Latest Rating

Hi, I would like to say first that dr ghies is friendly, is a team player and respected. Dr ghies had provided me with the proper medication, which no other dr cou... Read more


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