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Royal Jubilee Hospital

Royal Jubilee Hospital

Hospital
103 reviews

Rate Royal Jubilee Hospital

Cleanliness
Facilities
Services
Value

Ratings for Royal Jubilee Hospital

3
Cleanliness
2
Facilities
1
Services
1
Value

Worst emergency department. Waiting time to see a Dr is at least 4-5 hrs. Expect to spend at least 8 hrs in there waiting room. Dr only interested in getting you out of the door as fast as possible rather than treating you properly. Went to emergency in serious pain . Dr did nothing, i ask for specific treatment that would help reducing my pain, but got nothing but excuses why it can't e done. None of these excuses were actually correct. So i was send home after 8hrs of waiting w/o any treatment. This wasn't the first time i experienced this attitude. If you need help the RJH Emergency is not the place to go. They deal well with simple stuff, like broken bones, sprains, cuts, etc but if you are serious ill go somewhere else.

flag | Submitted October 14, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

I am always treated efficiently with knowledgeable and empatheic health care professionals.

flag | Submitted September 8, 2018

5
Cleanliness
3
Facilities
4
Services
4
Value

The emergency room doctors at this facility are excellent and any points lost within my evaluation was not because of them. My concerns about my experience at this hospital are directed to 2 employees at the emergency checkin counter. The intake person spoke to me abusively and his colleague spent her time in a back room area giggling; telling tales about patient experiences and using the term "for #%@& sake". All of this drifting into the waiting area. The experience of being ill is unpleasant enough without being confronted by crude and unprofessional "customer service" hospital reps. I shudder to think that they might be nurses.

flag | Submitted September 1, 2018

2
Cleanliness
1
Facilities
1
Services
1
Value

In July of 2013 my 23 year old my brother was admitted to Royal Jubilee for a suicide attempt. He was never once sent to the Eric Martin. Instead, discharged 3 days later, and as he walked out told to "figure it out". He died by suicide 5 days later. Royal Jubilee deemed there was no negligence on their part. I disagree. A suicidal person clearly in need of help should not be sent away and told to "figure it out."

flag | Submitted August 19, 2018

3
Cleanliness
3
Facilities
1
Services
1
Value

Terrible er department. Took my 88 year old mother in with severe knee pain at least four times and the doctors and nurses just dismissed her as an old lady with a sore knee. Took all sorts of X-rays and cat scans and found nothing. Doctor told us last time not to bring her back in with “ just” knee pain. So after her latest fall we didn’t. Until the pain got so bad we took her in and found she had fractured her leg above the knee. We never would have waited had they said not to bring her in. To our fury whe her leg surgery was done the surgeon could see another stress fracture around her knee that apparently the previous medical professionals could not see. Perhaps eye tests are needed in the radiology department. We were just told she will not walk again. On the better side once she was up on the 6th floor ward the nurses are exceptional, caring and display a cheerful attitude even amongst difficult patients and tasks. They have all my respect, the er staff NONE!!!

flag | Submitted August 17, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

I was rushed into the ER for a large mass found on my kidney. The ER staff were amazing with me and I had the most caring and compassionate Resident Doctor, Larissa, who made my experience so comforting. She is so warm and lovely, anyone who has Larissa is so fortunate! Also, Dr. Rob Burnell an ER physician is also so lovely. He called me personally to follow up on how I was feeling and to check in to see if my results from an ultrasound were in. He got me into a CT and ultrasound fast and really cared about my pain and situation. I’m sorry to anyone who had anything less than warm care from RJB, as I thought the experience was amazing compared to Ottawa!!!! Thank you Rob and Larissa. You are wonderful doctors!

flag | Submitted August 10, 2018

4
Cleanliness
5
Facilities
5
Services
4
Value

I'd almost want to go back for more surgery. The moment I got there, things flowed. From admission to ECG to blood work to pre-op, it was brilliant. My pre-op nurse, D. was so outstanding. I"m still laughing about what she said. Doc B was exceptional. Nurse B and H really helped to qualm the anxiety about my surgery. Bravo to all! (And I don't expect to be going back in the next 50 years or so...……..)

flag | Submitted July 30, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst emergency department in Canada. The nurses should be fired for talking about patients degrading them with in ear shot. Treating patients like dirt and putting in judgy comments when ever possible and pretty much laughing at them. If you are not in health care to help people and for them regardless of the situation then quit. An emergency room isn't the place for snooty over paid cows who are above the patients. Go get a job in plastic surgery where you belong.

flag | Submitted July 25, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

After arriving at RJH by ambulance the staff in the ER worked quickly, administering many tests to find out why I had such severe pain in my left leg. Dr. Shung Lee was called and he quickly sent me to the OR where he worked for hours removing blood clots from my leg. Had he not acted so quickly I would have lost my leg. I then spent the next month on 7 North and had the most wonderful care. From the housekeeping staff to the food servers and especially to the wonderful nursing staff I have nothing but praise. The care I received was exceptional.

Submitted June 1, 2018

1
Cleanliness
2
Facilities
1
Services
1
Value

ER check in staff are so rude and inconsiderate. They behave like they own that place, shame.

flag | Submitted May 26, 2018

Doctors at Royal Jubilee Hospital

Dr. John Ofiesh

Dr. John Ofiesh

23 reviews

Latest Rating

Prior to my Coronary Bypass Surgery (x5) Dr Ofiesh visited me at Royal Jubilee to explain the surgery and answer any questions I had. He is a very calming individual... Read more

Dr. Manjeet Mann

Dr. Manjeet Mann

30 reviews

Latest Rating

I’ve been seeing Dr.Man for 18 years he has been so helpful to my well being. Staff is great

Dr. Gary Dewar

Dr. Gary Dewar

23 reviews

Latest Rating

Dr.Dewar and the quick diagnoisis by the docs at the Quadra VIllage medical clniic saved my life

Dr. Caroline Stigant

Dr. Caroline Stigant

22 reviews

Latest Rating

Most through doctor I have ever had. She really cares.

Dr. Johann Cunningham

Dr. Johann Cunningham

27 reviews

Latest Rating

Kind, warm, genuine, empathetic, funny, and very skilled. My plastic surgeon told me that the success of his part of the surgery was due in part to Dr Cunningham's... Read more

Dr. Heather Clark

Dr. Heather Clark

12 reviews

Latest Rating

A wonderful, caring, knowledgeable specialist! She always takes her time and explains everything. She's also very encouraging and never uses shaming behaviour. I w... Read more

Dr. Jim Spence

Dr. Jim Spence

19 reviews

Latest Rating

Truly a wonderful doctor. Dr. Spence is highly intelligent and humble. Listens attentively and appreciates patient insight. Goes out of his way to help you.

Dr. Mohamed Gheis

Dr. Mohamed Gheis

31 reviews

Latest Rating

Dr. Gheis is honestly one of the most kind and genuine people I have ever met. It actually blows my mind how friendly and caring he is about his patients. He's alway... Read more

Dr. Rebecca Morley

Dr. Rebecca Morley

42 reviews

Latest Rating

I am an artist who had Dr Morley for my surgeon for intricate surgery on my left hand - all I can say is that she is remarkable in so many ways- cannot say enough!I ... Read more

Dr. Michael Perchinsky

Dr. Michael Perchinsky

42 reviews

Latest Rating

Quite possibility the most arrogant doctor I have ever met.


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