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University of Alberta Hospital

University of Alberta Hospital

Hospital
26 reviews

Rate University of Alberta Hospital

Cleanliness
Facilities
Services
Value

Ratings for University of Alberta Hospital

2
Cleanliness
2
Facilities
1
Services
1
Value

We checked to U of A emergency 5 PM Got in to see a doctor 5 minutes before midnight. 7 hours ...SEVEN HOURS...My daughter was in on pain all the time, and ,still, she wasn't priority.She was bumped several times .I was told that were 5 people ahead of us around 9 PM. I counted at least 10 before I lost a count. They gave Iv and moved her from bed to recliner. They couldn't wait to get rid of her. Discharged even she was still weak and in pain. Horrible care. I would never recomend to anyone to go there. I will not for sure.

flag | Submitted October 5, 2017

1
Cleanliness
3
Facilities
1
Services
1
Value

The head nurse in emergency lied to a doctor about a question i had asked. Simply was there somewhere to lay down while iwaited due to extreme pain. She then got really rude and accused me of asking to skip to the front EVEN after i said no ma'am i was simply asking to lay dow. While waiting. The lie she told affected the level of service from the doctor before he even met me

flag | Submitted September 16, 2017

2
Cleanliness
3
Facilities
1
Services
1
Value

I wish this place never existed. The nurses are the worst. Young and dumb and on a power trip for people who are very sick and in need of help. Unfortunately I had to be there and my roommate and I got the same treatment. Parking is way over priced and far away and they hype of this place is totally overrated

flag | Submitted June 5, 2017

5
Cleanliness
3
Facilities
2
Services
2
Value

For a world renound hospital this place is a joke. I received far superior care at the grey nuns.

flag | Submitted May 25, 2017

2
Cleanliness
3
Facilities
1
Services
1
Value

My brother got brought there, He's been waiting since about 11:30 last night. In a lot of pain, only pain meds given were by the paramedics when they started taking him over. Spent over 5 hours or so waiting only to find out they discharged him at 6AM with no one seeing him or talking to him to let him know. Then when they found out no one saw him, They redid his paper work ( They didn't know what happened to the originals) and asked him to wait all over again.

flag | Submitted March 26, 2017

2
Cleanliness
3
Facilities
1
Services
1
Value

very confusing place. parking way too expensive. and unplanned.

flag | Submitted March 7, 2017

3
Cleanliness
4
Facilities
2
Services
2
Value

I have been to this hospital twice for surgery and both times.it has.been abysmal. My first time they put me in a rokm with a dementia patient who was up all night voiding in the garbage cans. Tonight, in recovering from another surgery, its about a quarter to 12 am and the bed next to me is swarming with visitors all of whom are talking loudly. The nurses ignored my call bell.for about a half an hour and when they finally came to my bed they asked, "is there a problem!?" I said yes and asked when visiting hours were supposed to end. The nurse said that they knew it was noisy and that there were a lot of people in the room. When the patient and enterage returned to the room about midnight, the nurse advised them that the man in the other bes (me) couldnt sleep and.adked of only one.or two visitors could stay and talk to him all night? Absolutely the worst hospital ive ever been to Part of recovery is sleep and you wont get any at the U of A.

flag | Submitted January 21, 2017

3
Cleanliness
3
Facilities
2
Services
1
Value

I will never again, voluntarily go to this hospital for anything. They have no concept of what it means for a patient to "rest". Their infrastructure resembles that of a feedlot. Line em up, push em through, and get em out. I am so disappointed with this facility.

flag | Submitted January 17, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

My Mom needed bllod so we went to U of A emergency. The wait was longer than some other hospitals but in the end was well worth it. My mom got her blood and we got out of Emergency at 2.30 am. Parking was well over $60. The emergency doctor Dr Jan and Dr Amo were fantastic. They thoroughly review my mothers medical history and recommended that she get a colonoscopy. They called at 730 am that morning and scheduled a colonoscopy the following day. Dr Vivian Huang was fantastic. Found a cancer in my moms colon and immediately called Surgery. They responded in great time. Dr Scobeny a resident was very professional and we did not know that he was a resident until much later. 2 days and many test later Dr David Williams performed the surgery. Dr Williams is a very professional and yet kind good humoured man who dealt professionally and compassionately with my 80 year old mother. The surgery was a success and my mom is recovering. My tax bill is not a big deal after this. Thank goodness we live in Canada in Edmonton in Alberta. I will help find raise for U of A hospital from now. Also in case anyone reading this is waiting to get care from U of A hospital. Dont worry... you are in a world class facility and you will be ok.

flag | Submitted December 21, 2016

5
Cleanliness
5
Facilities
5
Services
4
Value

My mother is usually very impatient and gets fed up with hospital extremely quickly but today I think that changes quite a bit. The nurse in charge of helping her was so incredible. The other nurses are also amazing everyone was a huge help. Other than the initial wait to get help everything went so smoothly. Thank you so much to everyone in Emergency for being so helpful and just great at your jobs.

flag | Submitted December 11, 2016

Doctors at University of Alberta Hospital

Dr. Mary Van Wijngaarden Stephens

Dr. Mary Van Wijngaarden Stephens

58 reviews

Latest Rating

She's quiet, professional and caring. My surgery was fast and simple. I can barely imagine the other really sick people she looks after with such skill. Thank-you.

Dr. Melanie Lewis

Dr. Melanie Lewis

36 reviews

Latest Rating

So grateful to have Melanie on our team. She is incredibly knowledgeable, experienced in the most serious pediatric issues, and brings to the table a gentle, capable... Read more

Dr. Marguerite Duncan

Dr. Marguerite Duncan

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
54 reviews

Latest Rating

Dr Duncan is a highly competent orthodontist. From the time I walked into her office a year ago, I have been delighted with the professionalism, enthusiasm, skill wi... Read more

Dr. Mary Stephens

Dr. Mary Stephens

59 reviews

Latest Rating

Calm, quiet, goes above and beyond for patients and family. Don't hesitate. And don't mind those who can't handle direct info and are looking for a handholder-she's ... Read more

Dr. Robert Ferrari

Dr. Robert Ferrari

73 reviews

Latest Rating

NHS and Dr. Ferrari are the best. I was a bit apprehensive at first going to a cannabis clinic, as I didn't know what to expect. The staff and the Doctor were amazin... Read more

Dr. Lyle McGonigle

Dr. Lyle McGonigle

88 reviews

Latest Rating

I agree with these last two ratings. While he does help a huge number of children, watch out if you question or disagree with him. His arrogance is astounding. We an... Read more

Dr. David Steinke

Dr. David Steinke

42 reviews

Latest Rating

I trusted Dr. Steinke with my life and he did not let me down!!! He was able to explain details about my condition in words a layman could understand without me ... Read more

Dr. Angela Scharfenberger

Dr. Angela Scharfenberger

17 reviews

Latest Rating

She did my surgery this past Friday. It was a loooooong wait to get in to see her, but absolutely worth it. She was very kindhearted & trustworthy. I'd recommend h... Read more

Dr. Ronald J Brisebois

Dr. Ronald J Brisebois

14 reviews

Latest Rating

Very caring Dr , I had bowel surgery , and was cared for by this good surgeon,if you need this Dr and I highly recommend, highly, then you will be in good hands.

Dr. John C. Mullen

Dr. John C. Mullen

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
25 reviews

Latest Rating

I’ve had a valve replacement last Oct.25,2017 and so lucky that i’ve got Dr.John Mullen as my cardiac surgeon. He visited me twice after my surgery and he was very ... Read more


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