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University of Alberta Hospital

University of Alberta Hospital

Hospital
36 reviews

Rate University of Alberta Hospital

Cleanliness
Facilities
Services
Value

Ratings for University of Alberta Hospital

1
Cleanliness
4
Facilities
2
Services
1
Value

I would not bring anpet tarantula to this hospital. The nurses try hard but the docters are so bad they should be put charged and have their licence revoked. I only ever went there because I'm from the area. I know I sound likenim exaggerating ,but people I swear the docters are so bad you have to research every thing they are doing. We've caught them in so many serious mistakes,and they just do what they want anyway. Like I said there are some good nurses who the crappy nurses seem to come down on for doing a good job...they're probably married to the docters. And the place is 3rd world filthy in places.

flag | Submitted April 24, 2019

1
Cleanliness
2
Facilities
1
Services
1
Value

Staff are overworked. Place was dirty Overfilled patients on stretchers

flag | Submitted December 1, 2018

3
Cleanliness
3
Facilities
3
Services
2
Value

Nurses are very cranky and IMO need sensitivity training badly. Just like any other profession, if you don’t like it... quit

flag | Submitted October 12, 2018

2
Cleanliness
2
Facilities
3
Services
3
Value

Surly male triage nurse. Needs an attitude adjustment. Nowhere to refill water bottle except water fountain where someone puked.

flag | Submitted October 4, 2018

2
Cleanliness
4
Facilities
2
Services
5
Value

My son spent 5 months, give or take, at the U of A hospital between Feb 18, 2018 until May 18 when discharged....out 6 weeks, then back in for more problems with his feet (toes were blackening, toenails coming off) and a bad infection in an inside thigh surgery he had back in January in Kelowna, BC....needed to take a vein from there and put it into his arm for a fistula access point. Though he wasn't the best patient in his demeanor, mostly due to the pain he was experiencing but also due to the lack of knowledge on how to treat a diabetic having severe complications. Screwing up his sugars all the time. Administering his insulin was never done correctly until a month in when he finally was allowed to tell them what he needed...sugars finally stabilized after that. He had a blood infection that resulted in open heart surgery to replace a mitro vale in his heart and to repair another one, delayed by a week with the doctor changing his mind and then changing it back again to go ahead with the surgery. He did a good job on the surgery, but my son was in ICU for 3 weeks! Tied down sometimes until I went in and untied him. Their reason...for his own safety and theirs. So drugged up you couldn't tell if he was improving or not. He was hallucinating so bad that he cried later remembering some of the horrible things he "dreamed" but felt so real. I felt it went on way too long. After discharge, he was supposed to get rehab but his feet were in such pain, he couldn't go. When re-admitted, he spent 3 more weeks in excruciating pain...begging for better pain control and refused every time to up his dosage of dilauded. Almost every day, the meds were changed or screwed up or not there at all. Treated badly for the most part, his pleas ignored and his pain treated as "Oh, well". He is now in the QEII in NS (he finally decided to move back with me). Went to emergency the first day, spent the whole day there getting so much attention and concern for his condition, he couldn't believe the difference. Three weeks in and pain is finally controlled and people are so nice. Emergency in Edmonton was what most people say...a joke! One day he was there from 6am until 11pm that night before being admitted finally. We tried local hospitals a few times during emergencies and staff at the smaller hospitals were wonderful in comparison. And the food!!! Absolutely disgusting so we both were eating at the downstairs grill, not the healthiest but no choice. It cost a lot of money through it all. Parking is unreal and I feel for people who had to pay daily...glad my son was receiving disability or I could not afford to be there with him otherwise. Waited 3 weeks for answers on the amputation of his foot and finally gave up and moved here where the process is actually happening finally. It took a move across Canada to get results and to be shown some compassion. I could count on one hand how many good nurses in Edmonton there were. Even remember their names, they were so few.. Mostly bitches and couldn't care less.

flag | Submitted August 26, 2018

2
Cleanliness
1
Facilities
2
Services
1
Value

My 90 year old mother was admitted due to shortness of breath. The admitting doctor from the Family Medicine unit took it upon himself to interfere in legal family matters resulting in this elderly woman to suffer needless mental and emotional stress . Unfortunately this is not the first time medical staff from this facility have played god with this woman's life. More unfortunate, patients rights are being ignored and even trampled on by the self same 'professional service providers' that took an oath to do no harm.

flag | Submitted July 19, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Emergency? Have fun being taken seriously here. Enjoy your 6 hour wait while every single person over the age of 70 gets seen immediately.

flag | Submitted July 8, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

I have a teenager that needs to see a gastroenterologist. My child has quite all sports. Has constant stomach pain that is worse after eating. Severe acid reflux as well. Loosing 10 lbs a month. Taking 10 pills a day! Have been waiting for over 2 months already just get an appointment. Told the wait will be at least another 4 - 6 months. Then there is more waiting for testing. Around 2 months after seeing the doctor. Really! This is a kid! Why does it only take 2 months for an adult? But 8-10 months for a child! Just to see a specialist? Now my child will be suffering for another 4-6 months. How can this happen to children? Our health care system is broken. And it will stay that way unless we, all of us, make ourselves heard.

flag | Submitted January 18, 2018

5
Cleanliness
5
Facilities
5
Services
1
Value

I was transferred to emergency from another hospital in need of surgery to remove my gallbladder. It was very busy but all the staff were doing the best they could. I was admitted to a surgical ward and received my surgery alot more quickly than we expected. All the nurses and staff were so amazing. They found a private room for me so my 4 week old son and husband could stay and I could continue to breastfeed my baby. They even brought a basinette and a little bit of formula over from the stollery for us. My baby cried the whole time I was gone in surgery and the nurses were so helpful they offered to hold/rock him for a while when they saw my husband was struggling. I just cannot say enough amazing things about all the staff we dealt with! Our only complaint was the price of parking. We paid nearly $50 for just over 24 hours.

flag | Submitted December 27, 2017

3
Cleanliness
4
Facilities
1
Services
3
Value

Hi, visited the emergency room on Christmas Day for a very bad cough for both myself and son. Previously had gone to own drs. But it had got a lot worse. Although they said wait time was 0 this means nothing . I was informed we had to wait both on the adult side and thr Stollery side. Here I am sockier than a dog dragging g my kid around so could wait iin Two waiting rooms. Could a pediatric doctor not walk over for at 5 seconds (about the time he time spent. In the end told us just go home as it is viral. No offer for something for the croup cough etc. Next day off to thr med. centre because chest is so sore can't even cough. Could see the infection. In my throat ect. Thanks for ruining my son's entire Christmas Day and not even helping

flag | Submitted December 27, 2017

Doctors at University of Alberta Hospital

Dr. Melanie Lewis

Dr. Melanie Lewis

38 reviews

Latest Rating

Dr Mel was my doctor for 18 years. I'm already miss her! She's the best!

Dr. Marguerite Duncan

Dr. Marguerite Duncan

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
57 reviews

Latest Rating

Like all of the previous comments Dr. Duncan and her team are excellent in every aspect. Everyone was so friendly, very professional yet relaxed service, and Dr. Dun... Read more

Dr. Mary Stephens

Dr. Mary Stephens

68 reviews

Latest Rating

Dr. Stephens, and team, “crushed it” with the execution of surgically repairing my abdominal wall injury. I asked my GP to refer me to the best surgeon in Edmonto... Read more

Dr. Mary Van Wijngaarden Stephens

Dr. Mary Van Wijngaarden Stephens

64 reviews

Latest Rating

I seem to have some problem that can't be diagnosed. I have been paraded in front of numerous specialists and of all of them I was most impressed with Dr. Stevens. S... Read more

Dr. Lyle McGonigle

Dr. Lyle McGonigle

107 reviews

Latest Rating

Absolutley incredible. He cares for patients and provides the best care possible.

Dr. Robert Ferrari

Dr. Robert Ferrari

73 reviews

Latest Rating

Eastwood has cleaned up their act a lot in the last year, especially their staff. And the doctors there support mj prescriptions.

Dr. Ronald J Brisebois

Dr. Ronald J Brisebois

23 reviews

Latest Rating

Amazing Surgeon, wonderful bedside manor which you do not see in many doctors of any kind. Made me feel like he really cared about my wellbeing!! Thank you so much... Read more

Dr. David Steinke

Dr. David Steinke

45 reviews

Latest Rating

Two back surgeries on me. One in 1995. The other in 2012. Worked as a welder lots of back breaking work. This man made my life normal again after years of excruciati... Read more

Dr. Angela Scharfenberger

Dr. Angela Scharfenberger

19 reviews

Latest Rating

She is a very knowledgeable surgeon and has a pleasant bed side manner!

Dr. G. Frauenstein

Dr. G. Frauenstein

23 reviews

Latest Rating

What an amazing visit I had. I was relaxed and could talk about my issues. This doctor listens to what you say, is empathetic and takes her time. Does not tell you y... Read more


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