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Rate The Melbourne Clinic

Cleanliness
Facilities
Services
Value

Ratings for The Melbourne Clinic

1
Cleanliness
1
Facilities
1
Services
1
Value

Total discrace. Loaded up on drugs. Nurse was unable to find heart monitor. Bed bugs in beds and tried to fool the mentally challenged that they were loosing their mind. Till the bed delivery van was noticed. Night shift nurses were cruel and forced medication I was not supposed to have. Psychiatrist was very unhelpful. A money making scheme. Did not listen when explaining I felt suicidal on the medication.

flag | Submitted September 26, 2017

4
Cleanliness
3
Facilities
2
Services
2
Value

Below comment is completely correct. Psychiatrist here didn't even ask what medications I was taking before she put me on Valium, Valdoxan and Lexapro. I was already on low dosages of Xanax (scripted and non scripted) and Tramadol. Also found ants in the psychiatrists room crawling up my room and said psychiatrist said "ignore that". Also charged me, a 21 year old student $380 on medicare, for under 45 minutes.

flag | Submitted September 18, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

It is quite literally a giant lab filled with human rats. They don't care about the patients, they only care about creating a cycle of dependance to ensure repeat clientele. A number of psychiatrists there have direct affiliations with pharmaceutical companies and are paid to 'trial' and publish papers regarding psychiatric medication use on unapproved conditions that show innapropriate use and dosage of dangerous substances.... seroquel anyone? Not to mention the lack of real supervision.. the amount of tablet swapping, illicut drugs and other activity that occur in this facility are comparable to some dark alley nightclub.

flag | Submitted June 22, 2017

4
Cleanliness
2
Facilities
2
Services
1
Value

Very expensive. Cleaning staff are lovely, and classes are generally well run, and the food is palatable. Not all nurses, but many (both night and day) can be snarky, aggressive and downright rude when you express your symptoms, and will take your leave away on a whim. Many psychiatrists (if not all) have no qualms in over medicating, and neither nurse nor doctor are willing to discuss or admit possible side effects of medication. Any complaints about medication, bullying by other patients, staff etc can have the consequence of sedating you more with meds. Be careful. Honestly, the cleaning staff are more likely to be honest with you than them. TMS staff are lovely however. If you do find yourself here, stay out of the smoking area and attend all the classes. Do not be afraid to speak up about your medication and treatment. Understand that you have the RIGHT to be treated with both dignity and respect, and the RIGHT to refuse medication and ask for a SECOND OPINION. It is a voluntary hospital, and if you are suffering from drug induced psychosis (or what they label as an 'adverse drug reaction') detox properly. There is a detox and rehab unit there. Keep a log or diary about your medication and how you feel about your symptoms. This place is not a popularity contest and don't let anyone cajole you into being lectured and sedated. If you are not improving, there are other practices and clinics out there. Good luck.

flag | Submitted January 9, 2017

1
Cleanliness
1
Facilities
3
Services
1
Value

TMS team lovely. Compared to other top clinics in Australia this place is a tip.

flag | Submitted January 11, 2016

1
Cleanliness
1
Facilities
1
Services
1
Value

There was no leadership on the Unit - on one occasion the mainly Agency staff weren't managing and a patient (who had been a Psych Nurse) had to calm patients and organise the staff! True!

flag | Submitted June 1, 2015

4
Cleanliness
2
Facilities
4
Services
2
Value

I think that this psychiatric hospital proves that biggest is not always best. But there were some redeeming features so it was not all bad. The facilities in terms of the rooms were quite good with a lot of single rooms, which is really important to me. The nursing varied with some of them lovely and some quite nasty. It seemed to come down to the nurse unit manager with some nurse unit managers promoting great and caring behaviour with others condoning poor behaviour. I have been to two different units and seen the difference. So whoever is in charge of the whole place needs to get some uniformity going! The food was pretty good considering the amount of patients they have to feed but my biggest complaint is that for a hospital that size there are not enough programs and big enough rooms. People wanting to go to a group session would turn up 15 minutes in advance and the poor psychologists running them (who were good quality overall) had to endure the agony of turning away patients who turned up on time. If they converted some of the (revenue-producing) patient rooms to create more space for patient groups I would rate this clinic much more highly! The location is lovely, you could walk into the city if you feel like it and it is on a tram line with Coles just a couple of blocks away, but they really need to get their act together with staff and facilities. I can recommend Delmont for a way more caring experience (and also mainly single rooms!)

flag | Submitted May 1, 2015

1
Cleanliness
1
Facilities
1
Services
1
Value

This is the worst hospital . Staff are absolute shockers as are Pychitrists !! Luckily got my family member out or would have lost her in the cracks of this system. Its like one big cult whom stick together and have no care for their patients . Staff members here are the ones in need of psychiatric assessment . What I witnessed at this hospital is just pure disgust ! Do not send a loved one here as they will never recover ... Close this place down now.

flag | Submitted April 2, 2015

2
Cleanliness
2
Facilities
2
Services
1
Value

Like many places you get diferent reviews. No doubt they have some good psychiatrists, but we got a shocker. No names, but he is old, medication centric, not interested in any problems and in my opinion, way past his used by date.

flag | Submitted March 1, 2015

2
Cleanliness
1
Facilities
1
Services
1
Value

Awful place. Still feel traumatised. The main focus of this hospital is to charge ridiculous amounts of money for very poor services/treatment.

flag | Submitted January 29, 2015

Doctors at The Melbourne Clinic

Dr. Irina Kolesnikova

Dr. Irina Kolesnikova

18 reviews

Latest Rating

Irina is compassionate, warm and professional. She has been supporting and helping me to manage my condition while achieving my goals to lead a fulfilling life. I am... Read more

Dr. Amgad Tanaghow

Dr. Amgad Tanaghow

10 reviews

Latest Rating

His expert knowledge has provided an solution which others could not.

Dr. Julie Wehbe

Dr. Julie Wehbe

12 reviews

Latest Rating

Julie has been my treating psychiatrist for over two years and she has been excellent for me. She would always discuss my options for treatment (eg. different medica... Read more

Dr. Leit- Chin Siew

Dr. Leit- Chin Siew

2 reviews

Latest Rating

Completely in agreeance with below review. I too have an eating disorder and have made immeasurable progress with this outstanding man!!!

Dr. Josephine McKeown

Dr. Josephine McKeown

8 reviews

Latest Rating

I rate her well as a mental health care professional

Dr. Negibe Mankir

Dr. Negibe Mankir

2 reviews

Latest Rating

Dr Mankir is warm and friendly. She speaks to you as an equal and listens to you. She is a great doctor and I can't recommend her highly enough.

Dr. Lorien Porter

Dr. Lorien Porter

2 reviews

Latest Rating

Needs to find a bigger office, one that can fit both her and her ego. 0/10

Dr. John Chow

Dr. John Chow

Dr. Lea Foo

Dr. Lea Foo

Dr. Sinnatamby Sujeevan

Dr. Sinnatamby Sujeevan


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