I had came with notes of concern about my partner. He gaslighted, dismissed, and disregard my valid worries and concernd. One month after trying to express my worries my partner ended up in the hospital on the mental health floor. Stick with your guts and instincts always, he's not right for us.

I want to express my profound gratitude for the care and understanding you showed me in the ER. You didn’t just treat a situation—you truly saw me and met me with a humanity that reflects decades of experience, sacrifice, and insight. I recognize that your work carries a weight few can imagine—the cumulative knowledge of human suffering, the constant bearing witness to trauma, grief, and crisis. That sacrifice, that openness to others’ pain, is a gift that alters your own life in ways most will never understand. Your support in that moment was more than clinical; it was the product of years of dedication, empathy, and courage. I want you to know that it mattered, deeply, and that it will remain with me. With profound respect and gratitude.

When I was struggling with a traumatic experience and asked about rape, Dr. Countess replied "There are many differently levels of rape". I never went back to see him again. He could learn some tact in dealing with humans.

It takes a special sort of someone to spread feces on the walls of a psychiatric emergency room and yank all patient communication on the ward…but Dr. Countess can do it. Maybe this crappy doctor will always be second rate and be paid as such.

My father had a psychotic break and saw Countess throughout last year. He was rather rude when discussing matters with me and called my mother incompetent and seemed angry that she was confused and trying to get answers about my fathers treatment. During a very stressful time for our family I didn’t find any comfort in his bedside manner or communication skills. After his stay in the hospital and shock treatment (the only thing that he responded to in 9 weeks of care) he was released and only has to see Countess once a month. My father stated on more than one occasion that he basically only chatted about nature and their common interests during sessions. Immediately, Countess started weaning him off the medications he was on because according to my father “he knows I don’t want to be on them”. Well, he was nearly off the meds, saw Countess in January, and still took his own life a couple weeks later. I understand that this is a complicated situation and i don’t blame Countess for my father’s death. But I also can’t help but look back on what happened and the level of care my father received and wonder if he would still be here today if things, especially his post-hospital care under Countess, had been different.

Best counselling I have ever had and I have had a lot. EmergencyRN for 45+yrs now struggling with life post stroke. I wish I lived closer for consistent therapy I need him to call me since he cancelled 6th at Alert Bay

I have had the privilege of meeting Dr. Countess, and I have to say that he is hands down, the worst psychiatrist I ever seen. He is rude, extremely condescending, and overall has a heart of stone. All I can say is run the other way if you are unfortunately stuck with him. I swear he got his degree from a Cracker Jack box.

Dr. Countess harmed me greatly. During our initial appointment he asked me what I did for a living. I told him. He then said that I "went on and on" about what I did for a living and that, and the fact that I was a victim of a crime, was PROOF I had "all" the personality disorders. He prescribed the wrong medication, gaslighted me and later diagnosed me with something I don't have without doing a differential diagnosis. When I asked him what diagnostic criteria he was using, he said he didn't have to use diagnostic criteria. He then told me I was the most difficult patient he had ever had and that he didn't understand why I didn't like him, because "everyone loves" him. I told him I wasn't trying to be difficult, but rather, that I was trying to advocate for myself. He then went ahead and told me that "if I was a good girl" he would remove the diagnosis from my records. I'm not sure what he meant by being a "good girl" other than not to tell anyone else about the abuse I suffered at his hands. Since he also works at the hospital, if you find yourself in an appointment with him it may be against your will. Please read up on narcissistic abuse tactics in order to protect yourself, keep your mouth shut and don't talk about yourself AT ALL, even if he asks you direct questions. Should you disagree with his assessment of you or you feel you are being intimidated or abused, immediately ask for a second opinion and get your primary care provider to write a letter to insert in your health records countering his ridiculous allegations.

I have seen many psychiatrists and Dr Countess is the best. His bedside manner is different/odd but don't let that get in the way. I believe it is because he is a genius. He really cares and never rushes. He finally diagnosed me the right, after many years of being treated incorrectly and struggling I can now say I have room in my head for laughter, joy and sleep. Thank you so much Doc. Lori F

Dr. Countess saw my son, and was actually very mean to him. I didn't appreciate his callousness when my son was his most vulnerable. I don't think he should see teenagers at all.