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🇨🇦 Looking for a primary care provider in Canada? We are here to help!

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v3n0"},"bio":"","accepting_patients":null,"insurance_plans":[],"doctor_schools":[],"doctor_languages":[],"doctor_specialties":[],"doctor_expertises":[],"doctor_insurance_plans":[],"awards":[],"publications":[],"rating_concierge_enabled":false,"rating_emails_subscribed":true,"rating_emails":false,"doctor_ad_specialties":[],"doctor_ad_cities":[],"ad_specialties_cap":0,"ad_cities_cap":0,"DEPRECATED_hide_ratings":false,"sample_rating_comment":"I was referred to Dr Li due to nerve pain from a car accident years ago. She had sent me for some nerve testing (which by the way was AWFUL to endure).\r\n\r\nWhen I went for my followup with Dr Li, the staff were very abrupt and rude when I was checking in. I felt more like a number than a person..\r\n\r\nWhen I saw Dr. Li she was very unprofessional. First of all, she was wearing dirty skater shoes, baggy pants, and a t-shirt.. I would think a doctor, especially a specialist, could dress more professionally.\r\n\r\nShe could also act more professionally and have any amount of empathy...\r\nShe made me feel as though she thought my pain was not valid / not real. She said the tests showed nothing wrong with my nerves and it must be myofascial / muscle / tissue based. Then she said see how things are in 6 months. When I noted it’s been 4.5 years her response was “oh.. well I don’t have a magic solution for you but your nerves are fine”. \r\n\r\nWhen discussing my hand tremors, she said because they were not present today for the appointment, she could not do/help or note anything. Didn’t ask me anything about when, how often, what makes it worse/better, or offer me any kind of support. It was just like \"oh well they aren't here today so I dunno what to tell ya\". \r\n\r\nWhen I tried to tell her about the injection therapy I had that was helpful for my nerve pain, she was dismissive and didn’t even listen nor ask questions (I had already specifically requested that info from the doc who did the injections because I assumed she would want details about what was injected). \r\n\r\nIf you’re a doctor / specialist maybe *don’t* look like you rolled up on your skateboard 5 min ago and then be condescending and dismissive to your patients..? and try to be a little professional. 🙄 🤦🏼‍♀️ 😖 😡 \r\n\r\nSo if you ever get referred to Dr. Li at Kensington Medical (Burnaby) maybe ask for a different referral. Someone who has one iota of empathy and at least a little professionalism! \r\n\r\nSituations like this are what cause things to be infinitely more challenging for people suffering from chronic pain and make navigating healthcare options harder than it needs to be.","sample_rating_pk":"5338229","customer_id":null,"appointments_available":false,"appointments_enabled":false,"appointments_email":null,"appointments_message":null,"appointments_thank_you_message":null,"accepting_virtual_appointments":null,"gallery_enabled":false,"rating_request_tools_enabled":false,"ratings_disabled":false,"doctor_location_hours":[],"is_promoted_doctor":false,"force_login_to_rate":false,"reviewed_ratings_only":false,"vanity_specialty":"","alert":null,"ranking":{"count":7,"value":5},"is_analytics_dashboard_visible":false,"doctor_locations_on_display":[{"id":2468374,"primary":true,"verified":false,"source":null,"location":{"id":786129,"category":"clinic","created":"2014-06-13T10:23:07.554049-04:00","modified":"2024-03-18T11:57:31.485017-04:00","longitude":-122.9398425,"latitude":49.2806099,"slug":"ca-bc-burnaby-kensington-medical-clinic","city":{"id":34,"province_name":"British Columbia","province_slug":"bc","country_name":"Canada","country_slug":"ca","cover_images":{"autoxauto":"https://cdn1.ratemds.com/media/locations/country/canada_1.jpg","253x83":"https://cdn1.ratemds.com/media/locations/country/canada_1.jpg_thumbs/v1_at_253x83.jpg"},"modified":"2020-09-01T14:47:30.649941-04:00","created":"2014-06-25T11:34:15.276909-04:00","deleted":false,"slug":"burnaby","name":"Burnaby","cover_image":null,"province":21},"suite_on_display":"null","name":"Kensington Medical Clinic","address":"6548 East Hastings Street","suite":"null","postal_code":"V3N0","city_id":34,"phone_number":"(604) 299-9769","website":"http://www.kensingtonmedicalclinic.com","image":null,"images":{"165x165":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_165x165.7ed2777bc15f.jpg","100x100":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_100x100.c205560f7442.jpg","autoxauto":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_autoxauto.7ed2777bc15f.jpg","70x70":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_70x70.8dbdd6486c65.jpg","77x77":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_77x77.8dbdd6486c65.jpg"},"rating":{"services":2.55813953488372,"cleanliness":3.23255813953488,"bestRating":5.0,"count":43,"facilities":2.7906976744186,"average":2.796511627906975,"value":2.6046511627907},"url":"/clinic/ca-bc-burnaby-kensington-medical-clinic/","geocode_address":"kensington medical clinic, 6548 east hastings street, burnaby, british columbia, canada, v3n0"},"location_id":786129}],"display_ads_on_profile":true},"location":null,"googleClientId":"423015028912-3lo9ijjc2r0plqst8iroaq98494bqmti.apps.googleusercontent.com"}

Dr. Jacqueline Li

Dr. Jacqueline Li

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