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Kind, Caring, Highly Skilled BUT Not impressed at all with a few of the staff. Sheli seems intent on refusing to allow access to doctor even when I left messages to speak with Dr. personally…after I was hospitalized a few days before. I had spoken with Nurse/Practitioner or her scheduler previously to make appt. and was told (with uncaring attitude) that doctor couldn’t see me for 3 months or her for 3 weeks. After 2 weeks I ended up in ER and admitted for over 2 days with severe dehydration and malnutrition. Doctor Pandolfi wadn’t even aware that I was in hospital. I just happened to see him on my hospital floor and we had a conversation. He told me to get in touch with Shelli directly in future. I did call soon after to speak with him but Shelli continues to get on line and ask if she could help me. I told her, no and that I’d really rather speak directly with him. She told me yesterday that she was having a meeting with him following morning and get with him. No return phone call this morning and still waiting. I don’t have faith that in future I’ll get good care from her or the Nurse Practitioner. I understand they need to protect doctor time and space but I’m at a crossroads. I want to stay under his care but not so sure now. Very Disappointing","sample_rating_pk":"5165591","customer_id":null,"appointments_available":false,"appointments_enabled":false,"appointments_email":null,"appointments_message":null,"appointments_thank_you_message":null,"accepting_virtual_appointments":null,"gallery_enabled":false,"rating_request_tools_enabled":false,"ratings_disabled":false,"doctor_location_hours":[],"is_promoted_doctor":false,"force_login_to_rate":false,"reviewed_ratings_only":false,"vanity_specialty":"","alert":null,"ranking":{"count":42,"value":1},"is_analytics_dashboard_visible":false,"doctor_locations_on_display":[{"id":1803463,"primary":true,"verified":true,"source":null,"location":{"id":1803466,"category":"clinic","created":"2014-06-14T08:44:42.383373-04:00","modified":"2022-09-07T04:55:02.924966-04:00","longitude":-88.171919,"latitude":41.74916,"slug":"us-il-naperville-pandolfi-gonzalo-md","city":{"id":157,"province_name":"Illinois","province_slug":"il","country_name":"United States","country_slug":"us","cover_images":{"autoxauto":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg","253x83":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg_thumbs/v1_at_253x83.jpg"},"modified":"2019-11-20T22:51:31.432977-05:00","created":"2014-06-25T11:34:15.276909-04:00","deleted":false,"slug":"naperville","name":"Naperville","cover_image":null,"province":46},"suite_on_display":null,"name":"Pandolfi Gonzalo MD","address":"1243 Rickert Dr","suite":null,"postal_code":"60540","city_id":157,"phone_number":null,"website":null,"image":null,"images":{"165x165":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_165x165.7ed2777bc15f.jpg","autoxauto":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_autoxauto.7ed2777bc15f.jpg","70x70":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_70x70.8dbdd6486c65.jpg","77x77":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_77x77.8dbdd6486c65.jpg","100x100":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_100x100.c205560f7442.jpg"},"rating":{"bestRating":0,"facilities":0,"value":0,"average":0,"count":0,"cleanliness":0,"services":0},"url":"/clinic/us-il-naperville-pandolfi-gonzalo-md/","geocode_address":"pandolfi gonzalo md, 1243 rickert dr, naperville, illinois, united states, 60540"},"location_id":1803466},{"id":2177131,"primary":false,"verified":true,"source":null,"location":{"id":2099932,"category":"hospital","created":"2014-06-15T01:33:00.623382-04:00","modified":"2024-04-02T19:55:22.614224-04:00","longitude":-88.149961,"latitude":41.760859,"slug":"us-il-naperville-edward-hospital-4","city":{"id":157,"province_name":"Illinois","province_slug":"il","country_name":"United States","country_slug":"us","cover_images":{"autoxauto":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg","253x83":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg_thumbs/v1_at_253x83.jpg"},"modified":"2019-11-20T22:51:31.432977-05:00","created":"2014-06-25T11:34:15.276909-04:00","deleted":false,"slug":"naperville","name":"Naperville","cover_image":null,"province":46},"suite_on_display":null,"name":"Edward Hospital","address":"801 South Washington Street","suite":null,"postal_code":"60566","city_id":157,"phone_number":"6303550450","website":null,"image":null,"images":{"165x165":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_165x165.831ca232d56c.jpg","autoxauto":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_autoxauto.2e5b91e9d187.jpg","70x70":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_70x70.a4b5fa258b6e.jpg","77x77":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_77x77.a4b5fa258b6e.jpg","100x100":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_100x100.831ca232d56c.jpg"},"rating":{"bestRating":5.0,"facilities":3.66666666666667,"value":2.91666666666667,"average":3.5416666666666696,"count":12,"cleanliness":4.16666666666667,"services":3.41666666666667},"url":"/hospital/us-il-naperville-edward-hospital-4/","geocode_address":"edward hospital, 801 south washington street, naperville, illinois, united states, 60566"},"location_id":2099932}],"display_ads_on_profile":true}}

Dr. Gonzalo Pandolfi

Dr. Gonzalo Pandolfi

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