Ratings for Dr. Hector Baillie
I was sent to Dr. Baillie even though my problem wasn't his specialty. Treated with utmost courtesy. In depth questioning regarding my problem resulted in medication being prescribed. This gave a lot of relief of my symptons which my own GP couldn't be bothered to investigate. An hour long visit during which he explained everything he was trying and why. Asked me to call after a week to report on effectiveness of medication and if there were any side effects. After duly calling and leaving a message Dr. Baillie returned my call within an hour. Very professional and a gentleman of the 'old school'. Extremely satisfied and would recommend him at any time.
This Dr. is a very old school one. Probably, good in treatment of classical cardiovascular stuff, but if you are quite unfortunate to have something exceeding heart attack-blocked artery-hypertension kind, it is unlikely you will be treated by him at all. It seems, everything he is not familiar with, goes to "dismiss/kick out" box. At least, he is definitely not up to date with rare heart diseases. This would not be bad, if he would be willing to refer to the specialists who know how to handle it. But in my case he preferred to send me out without any treatment. Well, I did not give up, and finally got an excellent care and lifesaving therapy at another cardiologists' office, who are real experts.
I was sent to him with chest pain, I'm 30 yrs old. I don't have a heart problem but Dr. Ballie, after doing some tests to make sure, did not dismiss me and gave me the help I have been needing for over two years now. A very funny, intelligent man who knows his field and demonstrates great concern for his patients. 5 star rating doesn't even begin to show the appreciation I have for this Doctor!
I was referred to Dr. Baillie by my wonderful GP Dr. Kulla, for a potential heart issue. After the most compassionate and professional assessment, Dr. Baillie covered all potential causes/conditions to the point where at one point he paused and took a couple of minutes to consider other potential tests he could conduct. I felt totally valued as a patient and a person. He actually found something else totally unrelated and made sure I would get the necessary tests to check it out. His staff who administered the stress test totally put me at ease and made the session more "enjoyable" ! Dr. Baillie is the real deal and we are very fortunate that he is here in Nanaimo. thank you!
My husband had a consult with Dr. Baillie prior to some vascular surgery. Dr. Baillie was professional, empathetic and patient. He excused himself for using the computer to put in and retrieve the necessary information. He spoke slowly and clearly and asked probing questions before examining my husband. He fully explained the issues and results and because of my husband's hearing problem drew pictures to accompany his explanations. Neither one of us felt rushed or that our comments and questions were unimportant or unnecessary. Definitely a doctor who made you feel you were in 'good hands' and that he had his patient's best interests at the fore.
Referred to Dr. Baillie for a different problem, went to his office recovering from respiratory and intestinal illness that I'd had for two weeks, too sick or stupid to call anyone for help--I'm elderly, live alone, and have no family. Dr. Baillie immediately sent me to the hospital for admission. The only thing that slowed him up was my GP (not any longer!), whom Dr. Baillie phoned in my presence. My GP told him (not having seen me) that it was unnecessary. "Tearing a strip" off my GP doesn't even approach what Dr. Baillie said to him. He saved my life.
The doctor is terrific. The main scheduler, however, is disrespectful, short tempered, dictatorial, abrupt and rude. Appointments are dealt out with a take it or leave it basis. If unable to take an appt, one gets put to bottom of list again. There is no opportunity to have a discussion - take it or leave it! I find it difficult to believe the doctors at that office are unaware of how their patients are treated.
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