Ratings for Dr. Sandhya Ravi
I have been taking my 3 month old to Dr. Ravi. Everytime we go I feel like she does a half a** job. Doesn't check ears, throat etc. and asks if there are concerns and when I respond with concerns - she says "oh yeah, that's fine that's fine." My daughter had a cold for three weeks in December 2017 which was fine we got through it, it moved to an ear infection though. We went to see Dr. Ravi and she prescribed an antibiotic. I waited for the pharmacy to call, after a few hours I called the pharmacy to see if it was ready..."ma'am we don't have a prescription for your daughter." So, I call the doc office they have to call me back because they have to confirm with Ravi and then call it over to pharmacy, Then my daughter was diagnosed with croup at 3 months. She prescribed liquid steroids...I said to her - "can you make sure it's called over this time"...she said "oh, you must've had a different doc"...I said "no, it was you." She said "oh, I get one mistake right?" She never called steroids over to pharmacy either. Then my daughter was not getting better, she said come back in 48 hours if she doesn't seem better. We went in again because her breathing was absolutely terrible...assistant took her oxygen levels and said..."you can tell she is struggling to breathe and her oxygen is low." Ravi comes in, doesn't check her throat, ears, just her listened to her lungs that was it. I told her that her breathing is concerning to me and she is not eating - I am worried about her becoming dehydrated. She said "her lungs sound fine to me." I said "well, your assistant just made comments about her breathing when she took her oxygen levels." She blew me off (of course my daughter sounds okay right at that point). So, I had taken a video of her earlier in the day and finally Ravi was like "oh my, yes maybe we should prescribe breathing treatments." Like, do I really have to show you videos to make you take care of my child!? So I waited two hours, pharmacy never called for her albuterol...I call them..."ma'am we have no prescription for your daughter"...call doc office again... "Oh, we will call it over now." She also said if she sounds like this the next day to take her for chest x-ray. I call to schedule her chest x-ray and the lady says..."ma'am we don't have a referral from your doc" (not surprised). I call doc office again...they say "we will call over now." Went and had her chest x-ray they said - "your doc will call you within 24 hours." Next day, haven't heard back and I call doc office to see about results they said "we will send a note for doctor to call you." She just called and said "I called you last night and your voicemail says it isn't set up." I said that's interesting because this is my work phone and my voicemail has always been set up and working. I will never go to her again. She isn't thorough, she blows everything off and doesn't follow through. Update - two days later...baby was not getting better Ravi continued to blow me off and said her chest X-ray shows she is just inflamed. She wasn't eating still or having wet diapers. I called our Care24 to see if they thought she should be seen - they said yes she needs to be seen immediately. She could have a UTI or be dehydrated. There are side effects to the steroid she is on (which we weren't told about). We took her to goodnight pediatrics and she doesn't have croup. She has bronchiolitis with a secondary virus of pneumonia in her right lung. She is now on antibiotics and has gotten better just twelve hours after being on them. Ravi should not be caring for small children! How do you misdiagnose for four days after seeing her three times and reviewing a chest X-ray?! This could have turned very bad for my baby if I didn't listen to my instincts.
I can't say enough great things about Dr. Ravi and her staff. Between my 2 boys, I think we have seen every provider there and we are never disappointed. Last year, Dr Ravi diagnosed a cranial condition in my 4 month old. Her and her staff were so efficient in getting us referred to and scheduled by specialists. Even the amazing staff at Phoenix Children's Hospital and Barrow were impressed with her quick and early diagnosis. As a nervous and scared mommy, I made many calls to the office and never felt like I was being a bother. The staff was ALWAYS so gracious, warm and professional. Dr Ravi even answered the phone herself after business hours and patiently answered all of the questions I had. She is very popular so we don't get to see her everytime but whenever she see's us in the hallway she always remembers both of my kid's names and specific details about them. I HIGHLY recommend this office and will be forever grateful to Dr Ravi.
Very proffessional, knowledgable, extremely caring and approchable to children. Staff is great and if issues arize with insurance, they are easy to work with. My 17 yr old is sad to have to move on to an adult doc after the 5 great yrs we've had with Dr. Ravi. PA - Liz is also terrific and great with kids. Virtually no wait time, Dr. Ravi returns calls quickly and picks up the phone herself even at off hours. She's terrific!
Dr. Ravi is fantastic! She takes care of all four of my kids. I followed her from her old practice to her new one at Pleasant Pediatrics. I have to drive 20+ farther to go see her but it is worth every minute. She remembers everything and is the only doctor I've ever met that actually calls to follow up on how her patients are doing. I think she truly cares about all her kids.
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